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All 73 Boston hotels »

Marriott's Custom House

3.5 of 5
3 McKinley Square, Boston, MA 02109
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Ranked #10 of 73 hotels in Boston
4.5 of 5 stars 222 Reviews
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222 reviews from our community

What travellers say about this hotel
  • Quincy Market(7)
  • Observation deck(6)
  • Convenience store(5)
  • Living room(5)
  • Upper floor(5)
  • King size bed(5)
  • Front desk staff(4)
  • North end(4)
Traveller rating
    145
    59
    3
    9
    6
Only show reviews for Family (93) | Couples (56) | Business (18)
Date Rating
johnfi
Boston, Massachusetts
Senior Contributor
26 reviews
15 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW

This is not your average hotel, in fact it’s not a hotel but part of the Marriot Vacation Club properties (timeshare) and one of their only urban locations. The rooms are actually 1 bedroom villas with a bedroom and separate living room/kitchenette. It’s great for when you want more room than a typical hotel room with the living room and... More

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travelingman826
NewHampshire
Senior Reviewer
8 reviews
33 helpful votes
4 of 5 stars Reviewed 1 February 2012

My wife and I stayed at the Marriott for a special getaway weekend. Bonnie and Eric were fantastic helping to make our anniversary stay special. We went to the Boston Wine expo and this location worked well to get to the Seaport and also allow us to be in the Fanueil Hall area where the action is. This is a... More

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oxygen11
Panama City, Panama
Senior Contributor
25 reviews
6 helpful votes
3 of 5 stars Reviewed 22 January 2012

Great location and building. Certainly to remember. Rooms great, suites. Yet: breakfast very poor, and ony starting at 7am... weird hours. I guess more tuned toward vacationers. All in all, quite expensive for what you get. PS: check the lookout terrace, quite stunnig view 360 over Boston More

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Ivela
Fort Lauderdale, Florida
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 20 January 2012

This is a beautiful historic building. There is an observatory where you can see the whole city from it. The location is perfect. You can walk everywhere. We did not try the restaurant. But there are so many good restaurants within walking distance. The rooms are very comfortable and the decor very elegant. It is pricey but well worth it. More

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daphneNewYorkCity
New York City
Senior Reviewer
6 reviews
15 helpful votes
5 of 5 stars Reviewed 19 January 2012

My family of four was looking for a place to stay the week between Christmas and New Year's. We looked around at a bunch of places. The issue was, with two teens, we needed two separate, adjoining rooms (but two hotel rooms x three days adds up to a lot) or a suite somewhere. Marriot's Custom House was far and... More

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brigidsmom
North Easton, MA
Senior Reviewer
10 reviews
5 helpful votes
5 of 5 stars Reviewed 16 January 2012

We love this hotel! It is always difficult as a family of 5 to find accommodations which will give us enough space. We love the set up of the rooms, one large space with a kitchenette and a living room with pull out sofa, a hallway where the bathroom is located then a bedroom with a separate door. So unusual... More

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FrequentTraveler623
New York City, New York
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 5 January 2012

Beautiful hotel. Warm, welcoming staff. Perfect location - adjacent to Quincy Market and a very short walk to North Station. Go up to the secret observatory deck - great views of Boston. If possible, definitely do the Hotel Historical Tour. Karen the tour guide is very knowledgeable and enthusiastic. Gives a nice history of the hotel and Boston. Constant reminders... More

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Jayellbee
London, United Kingdom
Senior Contributor
45 reviews
48 helpful votes
5 of 5 stars Reviewed 30 December 2011

As others have said, this hotel has a wonderful central location. It is not a fancy hotel (don't expect Four Seasons), but there is absolutely nothing wrong with it. The staff are friendly and helpful, the rooms good sized and very clean. The views from the rooms are great but for an even better view, go to the observation tower... More

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gbenchener
Newtown, Pennsylvania
Senior Reviewer
9 reviews
3 helpful votes
5 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

We loved the Marriott Custom House. The rooms are suites with federal period furniture and are impeccable. The staff is so accommodating. We did not have children on this trip, but if we did we would have liked their extra kid-friendly activities. A trip to the Boston Pops Holiday Show is a must in December. We loved the location --... More

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marilyn2354
Boston, Massachusetts
Top Contributor
56 reviews
41 helpful votes
4 of 5 stars Reviewed 30 December 2011
3
people found this review helpful

My brother is a Mariott member and gave me a night here as a Christmas present. The room was a large suite of the 4th floor. The view was of the Quincy Market and its enormous Christams tree, just lovely! Check in was simple, early arrival was accomodated. Valet parking is pretty steep, $39.00 per night so I parked the... More

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Marriott's Custom House Also Known As

  • Marriotts Custom Hotel
  • Marriotts Custom Resort
  • Marriott Boston
  • Boston Marriott
Address: 3 McKinley Square, Boston, MA 02109

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