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Westin Gaslamp Quarter, San Diego

4.0 of 5
910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)
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Ranked #35 of 246 hotels in San Diego
4.0 of 5 stars 263 Reviews
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263 reviews from our community

What travellers say about this hotel
  • Very nice(16)
  • Great location(12)
  • Horton Plaza(11)
  • Friendly and helpful(8)
  • Heavenly beds(7)
  • Sea World(5)
  • Mall next door(5)
  • Gas lamp(5)
  • Front desk staff(4)
  • Flat screen TV(3)
Traveller rating
    126
    87
    32
    9
    9
Only show reviews for Family (55) | Couples (61) | Business (78)
Date Rating
dessny
Pittsburgh, PA
Contributor
15 reviews
3 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

My husband and I both couldn't decide 3 or 4 stars. It was a nice place. Pleasantly decorated. Nice staff. (except the house keeper would just open the door after 9 a.m. like a big "get the heck out of your room.") But it was the small things to cause the 3 stars. The elevators took FOREVER. My husband claims... More

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lkgeo
truckee, california, USA
Contributor
14 reviews
5 of 5 stars Reviewed 10 February 2012 NEW

Stayed here for 4 nights - found the hotel to be convenient to the convention center (10-minute walk), near tons of restaurants, and the bed was very comfortable. Rated it good value because we reserved our room weeks ahead and received a very good rate. Decent fitness center, nice pool/jacuzzi area, and a mall next door - handy. (I noted... More

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stmalcolm
Farnborough, UK
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

We stayed this week and the hotel is in a great location for the conference center with just a nice walk, 0.5 mile each way. No airport transfer, $15 by taxi at night, $12 during the day (I am a bad tipper !). The hotel is being remodelled, the good point is it won't impact on your stay, the bad... More

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MisterNathan
San Jose, ca
1 review
5 of 5 stars Reviewed 9 February 2012 NEW

I just spend 4 days, 3 nights. The property was nice. Rooms, conference center, gym, lobby, and pool were all clean and tidy. I found no issues to mention whatsoever. More

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David0077
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 5 February 2012

I was at the hotel for a conference and had a good time. Staff are very friendly and helpful. I was upgraded to a large room with an ocean view. The work area in the room is well-designed. Negatives: the carpet and drapes look drab and old, valet parking and WiFi charges are high. To attract business travellers, it would... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
7 February 2012

Thank you for sharing your recent experience with Trip Advisor. I am happy to read you enjoyed the guestroom layout and design. The carpets and drapes are all very new - we completed a full guestroom renovation this past April 2011. It is unfortunate you felt they were old and drab. We offer several room types with package components to... More

MTRoamer
Missoula, Montana, USA
Contributor
13 reviews
1 helpful vote
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

I've stayed at this hotel before, many years ago and really enjoyed my time there. I was excited to see it listed as the venue to our industry conference in Jan. 2012. When I arrived the entire hotel is under construction. There was dust everywhere and noise, and general confusion due to the temporary desks, walls and lobby layout. The... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
7 February 2012

Thank you for taking the time to share your recent experience with Trip Advisor. I am very disappointed to hear the motion light sensor created a less than restful night sleep for you. I apologize we were unable to address this concern while you were here with us. The sensors can be adjusted and I would appreicate the additional feedback... More

Kathy O
Victoria, Canada
Senior Reviewer
6 reviews
4 of 5 stars Reviewed 31 January 2012

We spent four nights at this hotel and thought it was great. The staff were all very friendly and knowledgeable - they provided excellent suggestions for restaurants and helped us out with the public transportation and tourist attractions. The location of the hotel is ideal. They are undergoing renovations to the lobby, but that had no impact on our stay... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
1 February 2012

Thank you so much for your kind feedback on Trip Advisor. We work very hard to ensure our guests are not affected by the current transformation taking place. I am glad to see you were able to enjoy the hotel, staff and amenities we have to offer. Our location is one of our best features and we look forward to... More

kellyLynn_8
Columbus, Ohio
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed 30 January 2012

Hotel was recently renovated and very clean. Easy access to restaurants, shopping, and a short walk to the convention center. Staff was very friendly and accommodating. Parking was a bit of an issue as they only offer valet and the price is high. Overall a great place to stay. More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
1 February 2012

Thank you for taking the time to post your positive feedback about the Westin Gaslamp Quarter. Due to the hotels location and garage situation, we do only offer valet parking, however, it is competitive in the downtown market and actually on the lower side. Valet parking can cost anywhere from $32 - $43/night. We are looking forward to transitioning our... More

bob_pate
Florida
Senior Contributor
24 reviews
8 helpful votes
3 of 5 stars Reviewed 30 January 2012

Stayed at this facility in January 2012 for four nights. The primary purpose was to attend a meeting (which was taking place in this hotel) so I had booked the hotel on that basis. I had not reviewed the tripadvisor review prior to the booking. Here are findings: a. The hotel is going through some renovation on ground facility so... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
1 February 2012

Thank you for choosing the Westin Gaslamp Quarter for your recent accommodations. We enjoyed hosting your event and we hope you enjoyed our newly renovated meeting space. As we continue to upgrade our property - we will be upgrading our TV services and moving towards HDTV and a wider selection of channels. This will include movie channels therefore we will... More

SoCalBeachGirl
San Clemente, California
Senior Contributor
37 reviews
16 helpful votes
2 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

I can give some leeway for properties that are under construction, but I really hope the windows in the room are part of the planned renovation as the current ones are paper-thin and may as well been wide open. The room decor has been renovated so it was modern and sleek. The ice skating rink across the street was playing... More

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westingaslampSD, Manager at Westin Gaslamp Quarter, San Diego, responded to this review
29 January 2012

Thank you for taking the time to post your experience from this past December with Trip Advisor. As the ice rink is a tradition and located in the plaza area of the NBC building and Horton Plaza shopping mall - the atmosphere that goes along with it can be overpowering and heard from the East facing guestrooms of our hotel.... More

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Westin Gaslamp Quarter, San Diego Also Known As

  • Westin San Diego
  • San Diego Westin
Address: 910 Broadway Circle, San Diego, CA 92101 (Formerly The Westin Horton Plaza San Diego)

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