Please shut this hotel down. Bedbugs,an occasional rat,mold in the bathroom area, and a rude staff and manager. Illegal use of credit cards. No deposit back that was payed for when checking in and no refund when kicked out(accused of messy room and smell) with prepayed 2 weeks in advance. Disputing American Express Card charges. Contacted the BBB and the...
More
We at the Hotel Occidental would like to thank you for your kind review. We have addressed your concerns, both with the BBB as well as with your credit card company. We are pleased with both of theses professional companies, and we look forward to doing more business with both. Thank you for your stay. Have a great Day.
More
On September 10th at 10am a front desk employee of the Hotel Occidental, used my credit card information, billing address and identity to make online purchases without my consent The goods were being shipped to Amalia (Maly) a front desk employee at the Occidental address. I was a guest of this hotel and this is where the individual obtained my...
More
Hello. We apologize for what may have taken place here at our beautiful hotel. This is certainly not the perception that we'd like to portray. As we have been saying from the beginning of this ordeal, we fully support you in finding out what occurred, and we have been actively investigating this situation, and will be taking necessary actions, when...
More
I came to San Diego for an internship for 2 months. After searching for a hotel that would be in my price range I came upon Hotel Occidental. It is a lot like a dorm building which I would only recommend for people who are young or adults who don't mind sharing a bathroom and shower. I paid 160 every...
More
prepaid a month before. Showed up and they were unapologicically full at 5PM wednesday 2/16/11. No apology. Guy at desk didn't care. No help in finding someplace else and not answering phone for 5 days during business hours when trying to arrange refund. The place looked cool. When they go out of business and someone who cares a little about...
More
Infected of fleas and thumbtacks, bedbags infected. The people of receipt know the problem and nevertheless it rents the rooms. Hotel to demand
More
We stayed at the hotel occidental and had a horrible infestation of bedbugs. We were just staying while waiting to move in to our new home and it was horrible. Be careful and make sure they have completely eliminated the problem...bedbugs are very insidious and hard to get rid of.
More
I was treated like a Prince at this hotel!
The staff are so helpful and have great local knowledge.
I fully recommend this hotel to any traveller for short term or long term stay.
My every request was attended to. I've been going to this hotel for the past 3 years that I've travelled to America.
The hotel is close...
More
Terrible service. Very noisy. Drug activity is in the building. You would be a fool to stay there. Management is also clueless. The Island Inn or the J Street Inn are better locations.
More
OK, first things first, this is not a luxury hotel and does not charge luxury prices. It has small rooms and I can image the average American would be horrified by the limited room space. However, if you've stayed in economy hotels in places like London, Paris or Amsterdam then you wont be shocked and it was comfortable (and we...
More
This hotel is located in a run down area of the city. I definitely did not feel safe walking the streets at night.
Also, a young woman was running an illegal service in the room next to mine. A lacrosse team was staying at the hotel and I think the entire team was visiting this womans room. Not a family...
More
46 Reviews
33 Reviews
261 Reviews
