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Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch

3.0 of 5
11002 Rancho Carmel Drive, San Diego, CA 92128
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Ranked #43 of 246 hotels in San Diego
4.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    18
    14
    6
    3
    1
Date Rating
Zin63
San Diego, California
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 25 August 2011

Stayed here while having some work done at our house. Friendly and very helpful staff. Rooms were very clean. Appliances seemed very new and clean as well. Could not hear neighbors. Even though our room was close to highway, no noise was heard with the doors closed and air on. Complimentary hot breakfasts with Manager's social on Monday, Tuesday and... More

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gr1069
So Cal
Contributor
12 reviews
1 helpful vote
4 of 5 stars Reviewed 21 August 2011

We had an unexpected stay due to a medical issue and booked last minute. The staff helped us with our need for a room downstairs without much walking. I called in as we needed a bunch of pillows in the room. They were quick to help. I appreciated the level of service they provided. Plenty of restaurants and shopping in... More

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Sharon F
Syracuse, New York
2 reviews
1 helpful vote
5 of 5 stars Reviewed 9 August 2011
1
person found this review helpful

Clean & comfortable with friendly/helpful staff. The hotel is conveniently located within walking distance of a variety of restaurants. The breakfast buffet was a pleasant surprise, as you never know what you're going to get with these. We stayed during a busy week when the hotel was filled with hungry young athletes and their families, my own included. The staff... More

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Damian_James_Reec
London, United Kingdom
1 review
5 of 5 stars Reviewed 31 July 2011

I've stayed here several times in the last 4 months, since it was refurbished early 2011. It's a home from home, outstanding interior design, super comfortable, friendly accomodating staff - and a location that's within a short walk of dozens of restaurants, cinema and shops. All the rooms have separate bedroom and kitchen/living room, with access to the bathroom from... More

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udad8
Covina, California
1 review
5 of 5 stars Reviewed 21 July 2011

I am extremely appreciative of the highly professional and outstanding service I receive each time I stay at this Residence Inn. As a businessman I have the opportunity to stay at a number of facilities but I continually choose this site. I am treated with upmost respect and all the employees work hard to assure a home-style atmosphere that is... More

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dalekana
Rancho Bernardo, California
Senior Reviewer
9 reviews
1 helpful vote
5 of 5 stars Reviewed 14 July 2011
1
person found this review helpful

From the time I checked in, I knew this would be a special place to stay. Being on business travel, I have stayed at many hotels, but this one was different. This is the only Residence Inn that I know of that serves locally brewed beer at happy hour. An excellent one at that. The hotel staff is helpful and... More

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KerriBCalifornia
California
2 reviews
4 of 5 stars Reviewed 23 May 2011

This was a great stay. The rooms were just redone and are very clean as is the grounds. The pool was nice and warm which my son (age 10) enjoyed very much. The free breakfast was also a nice amenity - there were several things to choose from. The bedroom part of the room was quite small but offered everything... More

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Casey Grieme, General Manager at Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch, responded to this review
8 July 2011

Dear KerriBCalifornia, Thank you for taking the time to share your positive experience with us and your fellow travelers! We are very pleased you and your son enjoyed your stay with us and were happy with the recent renovations we’ve done to the hotel. We look forward to your next visit with us. Sincerely, Casey Grieme, General manager Residence Inn... More

PromoRoadGuy
Chicago
Senior Reviewer
6 reviews
6 helpful votes
4 of 5 stars Reviewed 3 May 2011
1
person found this review helpful

Many of the reviews below mention that this property was old and worn down. Just wanted to update that they've renovated at least several rooms and I assume eventually all of them. The interior is as nice as I've experienced at a Residence Inn. Granite counter tops, stainless steel fridge, upgraded stove top, flat screens in two rooms. Upgraded and... More

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unathan1
Canyon Country, California
Reviewer
4 reviews
2 helpful votes
2 of 5 stars Reviewed 27 November 2010
1
person found this review helpful

Me: Platinum Marriott Member, Stay over 100 nights a year in Marriott Properties Expectations: Quiet Room, Clean Room, Top Floor (so that there is no noise from the people above us) The Facts: First floor room with a soccer team above us (it was the regional championship games) Called ahead prior to making the reservation to ensure that the rooms... More

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Niecer1079
Washington DC, District of Columbia
1 review
2 helpful votes
1 of 5 stars Reviewed 17 July 2010
2
people found this review helpful

To start, like others have mentioned this is an older type Residence Inn and was not in any way worth the points that we used to pay for our stay here. We are on our second of five nights here and if there was an option to check out...I would! We are planning on calling the Gold Line tomorrow to... More

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Casey Grieme, General Manager at Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch, responded to this review
8 July 2011

Dear Niecer1079 Thank you for your comments and making us aware of what you experienced during your stay last year. We have since addressed the issues you mentioned and feel that our amazing staff and service lives up to the high Marriott standards of quality. We are proud to share that the hotel has recently gone through a complete renovation... More

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Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Also Known As

  • Residence Inn San Diego
  • San Diego Residence Inn
Address: 11002 Rancho Carmel Drive, San Diego, CA 92128

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Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch
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