We would like to "Thank" everyone for going above and beyond to ensure our stay was the best it could have been. From the first time we contacted the hotel we worked a great deal for both companies the people at the Holiday Inn went above to make sure everyone was well taken care of. We look forward to staying... More

When we stayed at this hotel we were happy with the overall look of the hotel lobby and breakfast room. We really enjoyed the breakfast they had...especially the cinnamon rolls and the pancakes! However, we did not like the location of the hotel and felt that the hallways looked dingy. The guest rooms were nice; however, you can hear a... More

My stay occurred on a weekday between Christmas and New Years. I found an online rate through AAA for about $99 and then called the front desk to see if they'd match it; they looked it up and did so. The walk-in rate was much higher. I was very happy with the cleanliness and the staff of the hotel. Our... More

Paid in full for room and checked in after midnight with a front desk agent that said "I was just in the process of cancelling your reservation for good tonight". Too tired to argue I just took the room key and went to sleep. Housekeeping started knocking on doors around 7am and chattering loudly in the hall. Room was decent... More

The customer service at this location is amazing! Jason Tharp, GM, was referred to me by one of my co-workers, and I'm so glad I contacted him. He was able to get an awesome room and deal for my family when they came to visit me this past Christmas in SD. They couldn’t have been in a better location! They... More

Stayed here for 3 nights in December, staff were all very friendly and helpful. Our room was very large with everything we needed, decoration was tired but we were here to see the city not spend time in the room. Breakfast was great and staff worked hard to keep everything available at all times. Free freshly baked cookies were in... More

We flew from Ontario to San Diego to begin our cruise through the Panama Canal. Wanting to see the city for 4 days before the cruise, we picked the Holiday Inn Exrpess on Seventh Ave. at random... reviews were mixed. At a rate of $69.00/ night (Nov.21-25), we were pleasantly surprised at our good choice. The hotel shuttle picked us... More

My wife and I wanted to save a little money on this trip, so booked this hotel. We were very pleased that we did, as the service went above and beyond what we expected for the price! The FREE hot breakfast was awesome, and something you don't get at even the most expensive hotels. Also, the FREE hospitality hour from... More

We’re a Holiday Inn fans, however the Holiday Inn Express Downtown in San Diego didn’t. We don’t recommend this hotel if your visiting San Diego. We got a room with balcony, however there was an annoying noise. After talking to someone front desk (she didn’t have confidence in our observance), she send someone to inspection the room. He realized that... More