This hotel is typical Hyatt inside the room, and better than the average in the public areas. But what really sets it apart is the level of service. As I was about to catch a taxi to the zoo, the bell captain suggested I buy my zoo tickets from the concierge to avoid the long ticket lines at the zoo....
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We stayed on the 24th floor room 2465 on the bay/city side and had an amazing view. The Grant Lobby, beautiful decor, absolutely friendly personnel, and incredible attention to service will WOW you! Even thou our room was very nice and clean, it could use a little upgrade. The location is great, easy access in/out of the hotel and to...
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Stayed here for a conference. good things: fantastic location right by Seaport village; staff very friendly and helpful. not so good: seemed very expensive even at conference rate; the rooms had seen better days. there were cracks in my bathroom tiles and the tile grouting was a bit discoloured. the decor is very dated. If it had a refurbishment it...
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Dear fiona229,
Thank you for the candid review here on TripAdvisor. I am happy to report that our guestrooms, suites and grand club will undergo a complete renovation beginning in May 2012. This fresh new look will incorporate classic lines with nods to the maritime nautical history of San Diego. We hope we get the chance to welcome you back...
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Went on a girls weekend to San Diego and stayed at the manchester hyatt. Hotel was beautiful. Great location. Right outside the hotel there is a walk along the bay with many restaurants and shops. There is a trolley tour also that was very worthwhile, around $30 per person and it takes you to many points off interest, the zoo,...
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Dear dross-7,
Thank you for the nice review here on TripAdvisor. We are happy to hear you enjoyed your girls’ weekend and were able to take advantage of the beautiful San Diego area. We hope to welcome you back soon!
Warmest Regards,
Kristin Helms
eMarketing Manager
Manchester Grand Hyatt San Diego
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Stayed 6 nights for a conference. Great service from all staff. Not much time in the room, and we're not too picky as long as it is relatively quiet. No problem, even with kids next door. South side of the Seaport Tower. Not much view. Hotel is in a good location. Walkable to many sights.
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Dear Huskie4,
Thank you for the nice review here on TripAdvisor. We pride ourselves on offering the very best in customer service and accommodations by constantly providing authentic hospitality to all of our guests, so we are happy to hear you enjoyed your 6 nights with us. We hope to welcome you back soon!
Warmest Regards,
Kristin Helms
E-Marketing Manager...
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Very Nice Stay and fantastic location to Seaport Village Boardwalk, USS Midway, Great View of the Bay and walking distance to Gaslamp District which is very neat atmosphere
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Dear waxonwaxoff,
Thank you for the nice review. We are thrilled to hear you enjoyed the overall location of our property close to Seaport Village, USS Midway and Gaslamp Quarter. We hope we get the chance to welcome you back again sooner than later.
Warmest Regards,
Kristin Helms
e-Marketing Manager
Manchester Grand Hyatt
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We stayed in the Manchester Grand Hyatt while attending a conference in San Diego in early Feb, 2012. We had an average King room with floor to ceiling windows. The bathroom is a bit small and needs upgrading, but the shower always had hot water and was relaxing. There are enough lights in the room that you can read easily...
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Dear nancybteach,
Thank you for the detailed review here on TripAdvisor. We greatly appreciate the feedback. I'm happy to hear you took advantage of our pet friendly hotel and brought your 4 legged friend - we love our VIPs (very important pets)! I'm also thrilled to hear you enjoyed the overall bay front location and our banquet cuisine that you...
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Stayed at the Grand Hyatt during a recent conference also being held at the Hyatt. The conference space was nice enough, but the rooms need updating. The walls were so thin that I could hear every conversation being had by neighbors on both sides. The room rate for the conference was very inflated. With a new Hilton on the other...
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Dear DC_Gale,
We appreciate your candid feedback as it constantly helps us to improve and evolve. I am happy to report all of our guestrooms, suites and grand club will begin a complete renovation in May of this year. With a new product, amazing bay views and convenient location, we hope we get the chance to welcome you back should...
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This hotel wows you when you walk into the huge lobby and see the amazing views from the upper floors and the 40th floor bar. But the rooms are dated and in need of an update, especially the bathrooms. The staff is very nice, though.
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Dear 42492Escamillo,
Thank you for your nice review! We are glad to hear you enjoyed the location (it is kinda our thing!) the grand lobby and the excellent service you experienced during your stay. I'm happy to report our rooms will be updated during a complete room renovation set to take place in May 2012. We hope we get the...
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Stayed here for a conference that was held in the hotel. Great room, excellent staff, clean, beautiful views, nice pool area. Highly recommend this place. Only negative is that you have to pay for wireless internet.
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Dear Lawin4cr,
Thank you for the stellar review! We are happy to hear you enjoyed your stay including the wonderful views from our guestrooms, cleanliness of our guestrooms and the service of our staff. In regards to wireless internet, we are offering a Park and Surf package on our website that includes self-parking and Wi-Fi throughout the length of your...
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629 Reviews
591 Reviews
731 Reviews
