Stayed at the Sheraton Mission Valley last October 2012 and had our laptop stolen from our room. Numerous phone calls and emails have been made - most of which have been completely ignored, and 8 months later this is still unresolved. There are NO security cameras anywhere on the hotel premises, NO in-room safe, and to top it off we... More

Stayed here for 3 nights over Memorial Day weekend and was very pleased. Rooms were clean, beds were comfortable and the staff was very nice and accommodating. The in room refrigerator was helpful. The pool was clean and a decent size and the water was warm.... great temp. The included breakfast was very good. we ate it every morning and... More

This property is rite around the corner to everything ,we wanted to see and do. We had a car though, and around the corner is like 6 miles to the furthest attraction. Clean,comfortable ,large room,attentive staff , all around great stay ,highly recommended!

Stayed here for a week on business. From no hassle early check in and late check out needs to a staff that is truly committed to making you feel at "home" this was my best hotel experience in the last 12 months. And oh by the way, I travel about 30 weeks a year throughout the US. I'd get back... More

I was hesitant to book this hotel due to some reviews that were written during a construction phase. After hearing by by word of mouth , we decided to book our stay and also a wedding reception that took place 27 Apr 2013 7pm-11pm in the Windsor room. We booked approximately 20 rooms for 2 and 3 night stays. The... More

The staff was very freindly and helpful :) The bed/pillows were comfy, there was plenty of parking available, this was the largest hotel room we have stayed in, and our room came with a spacious deck! The on-site resturaunt was pretty good, we did the breakfast buffet which was eggs, panacakes, cereal, muffins, pastries, oatmeal, etc. The pool was nice... More

Stayed at the Sheraton this past weekend. The rooms were nicely lit, comfortably, and most importantly very clean. The hotel staff was extremely accommodating.. We forgot to bring tooth paste so we called the front desk and they delivered it up to the room. The rate of the room was affordable, too! Would definitely recommend Sheraton Mission Valley to my... More

I had a lot of reservation about Sheraton due to negative reviews when I booked. But I found it the contrary. The receptionist was very kind, warmest and with a nice smile. The room was very clean and the bed was very very comfortable. I did not get any problem with the elevator. Both elevators were working and did not... More

Just want to commend all the Staffs and Managers there for their warmth, hospitable, courteous, and very friendly Customer Service they provided me & family. I even saw this morning their Manager (David) helping some Senior guests there carrying/lifting their luggage to the bus. Amazing guy! From their Acct Mgr, to Front Desk, to Club (12th flr), they're all nice... More