Just got back from a long weekend break, arrived home at lunchtime and couldn't wait to put a review as we were so impressed. The hotel was in a great location 10 mins from Times Square and Macy's. Staff were cheerful, friendly and very helpful. Breakfast in the morning was constantly being replenished so it was always fresh with a...
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Wow! Thank you for the generous review of our hotel! We really enjoyed reading about your stay and we hope that we exceeded your expectations! We are humbled by your recommendation and we hope other travelers will benefit from your comments. Start planning for your next trip to NYC because we’d love to have you back soon! Safe travels!
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Arrived at the hotel Friday Feb 3rd morning around 10:30am and they were kind enought to hold my luggagage while we hit the town. We got back to the hotel around 3pm and they had a room ready for us. The rooms are a bit on the small side but this is to be expected in NYC. The rate of...
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Thank you very much for taking the time to share your experience with us! We truly appreciate you choosing our hotel for your accommodation needs during your trip to NYC! If this was your first visit with us, we hope we exceeded your expectations and encouraged you to stay with us again. Thanks again and we hope to see you...
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This Hotel does what it says on the label.........provides accommodation in New York!! It always amuses me when people put "room too small", what are you doing in it that requires more than a double bed and bath?
From start to finish our 4 night stay was flawless. Book in was straightforward and the room was ideal on the 29th...
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Hi Bryn! Thank you so much for the great review of our hotel! We really enjoyed reading your comments and are thrilled you enjoyed your trip to NYC! We realize there are numerous choices for accommodations in New York City and we are honored that you chose our hotel. We hope everything exceeded your expectations and that you are encouraged...
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I loved the stay in thishotel ,'good value for the money ,friendly staff , very clean ; very good breakfast ,as a travel agent I will recommend my clients to stay there .close to port authority and the theaters district. My stay was from January 25 until february 1st
Daphna
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Hi Daphna! Thank you so much for the great review of our hotel! We’re so happy that you chose our location for your trip to NYC and that you enjoyed your stay! We really appreciate you recommending our hotel to your clients and we hope others will also benefit from your comments. We hope next time you’re in New York...
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Alex, who works at the front desk, was awesome in helping me with minor issues I had with the first room I was booked in. It had somewhat of a damp smell so Alex had maintenance put a filter machine in the room for a few hours. The filter didn't seem to help, but Alex was more than happy to...
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We loved reading your review! Thank you so much for the kind words and for mentioning Alex. We strive to offer the best service and value to all of our guests and we never settle for “good enough.” We are thrilled to see you enjoyed your stay and that your first impression was a good one! We hope you get...
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Very good location - walking distance to main strip. rooms average size. Solid breakfast, although eating area small - need to pick your times.
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Thank you so much for the great and concise review! We sincerely appreciate you taking the time to share your feedback with other travelers. We hope everything about your stay exceeded your expectations and encouraged you to choose our hotel for any future accommodation needs. Thank you again and we look forward to having you stay with us again soon!
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The title describes my experience. The rooms are on good size for a couple, are clean, quiet and you feel safe. Noticed on previous reviews that many guests had problems with the elevators, we didn't experience any problems even on rush hours (breakfast, check-out). Our room was located on the 30th floor and the view of the Empire State Building...
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First and foremost, thank you! We are thrilled to see that our hotel exceeded your expectations. It is definitely a goal of ours to “wow” all of our guests and provide the best value for their money. We hope this stay will encourage you to return! Thank you again for sharing your feedback and for recommending us to other travelers....
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two of us stayed here for 10 days. It is a great location, walking distance to everything, Times Square, Madison Square Gardens, 42nd Street, even Central Park is within walking distance. The hotel was at first a bit of a shock, the rooms are quite small, no safe, but after a day I was absolutely used to it. The bed...
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We would like to thank you for choosing to stay with us during your 10 day trip to NYC! We are delighted to hear that our location was convenient for the activities you had planned. We thank you for your comments and suggestions as we’re always looking for ways to improve our accommodations and services. We really appreciate your recommendation...
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Quite big rooms for NY standards and clean. The breakfast was not something great or even average. The location was quite central and the free wifi was very good connection too! I just found the toiletries inadequate since they do not smell nice at all.
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Thank you for your comments! We love reading about our guests’ impressions of our hotel and appreciate how much it helps us improve our services. We apologize that our breakfast did not meet your expectations and we are disappointed we didn’t get an opportunity to make it right during your stay. I would like to invite you to call me...
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2 of my friends and I spent 2 days in NYC Times Sq this past Sun/Mon. The staff at this HIE were wonderful. Available, courteous, thoughtful and caring. Alex and Oksana particularly were exceptional. Concierge, parking valets, houskeeping staff - they were all excellent. We asked for extra towels...they were there in 5 minutes (no exagerration). Breakfast (free) hot and...
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Thank you so much for taking the time to share your experience with us! Our entire staff is working around the clock to ensure our guests’ satisfaction and we love receiving positive feedback. As the Front Office Manager, I absolutely love hearing positive comments about our staff and especially our front desk agents. We definitely hope you will choose the...
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