We stayed 4 nights at the NY Palace for a long weekend to celebrate my wife's birthday. The location is perfect for visting all the main NYC attractions and the service from the staff is wonderful. We had dinner one night in the Gilt restaurant (advance booking required) which was superb and sommelier was excellent. The food in the Club... More

We stayed in the Towers 2/4-2/6. For a higher price point you get access to the tower lounge which was a bit crowded but good otherwise. But if the hotel offers a more luxurious option, they should offer more luxurious service. The separate reception was nice but we were given the option to have our bags taken up, but really... More

In love with Madison Avenue! The hotel is very beautiful, and my room was just gorgeous. It is expensive, but NY is not cheap. Service is quick and very professional. More

Stayed here with my wife and 2 children (22 and 18). Stayed in the Towers section (which should have its own specific Tripadvisor listing!). This is our 4th trip to NYC - have previously stayed at the RC Central Park, the Hotel Elysee and the Peninsula. Was greeted by Director of the Towers, Ruggero Massetti who kindly ungraded our room... More

Just had a wonderful stay at the NY Palace. Perfect location, excellent service, large and well appointed suite (junior/executive suite) with a gorgeous view of St. Patrick's Cathedral. If you go, be sure to stay in the Towers. It is well worth it, and the private lounge for Towers guests is so convenient for grabbing a quick breakfast or for... More

I don't know how they do it, but the staff at this property are their greatest asset. We travel here a few times a year, only for a a night or two each time, but are made to feel as if we are their very best customer. This time we were celebrating my father's 80th birthday and 10 of us,... More

I have stayed at the Palace many times. It’s a great location and a hotel with fantastic services. None of that has changed. But the hotel is starting to get a bit tired and needs a renovation. A few dollars to freshen up the rooms and fitness center would be great. Positives: location, staff, room size for NYC. Negatives: parts... More

Our third visit to New York and by far our favourite hotel. Nothing was too much trouble. From checking in to checking out staff were faultless. Lovely room, so comfortable, turn down service a nice touch. The location could not have been better. Thank you all New York Palace staff for making our trip memorable, we are definitely coming back... More

I live in New York, but have always wanted to stay at the Palace. The beautiful front entrance always lured me in. The rooms were unfortunately very average, and a little dated. They have the lamps with the switches on the wall where you have to try everyone before you get the lighting combination you want. Room service was a... More