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West 57th Street by Hilton Club

4.0 of 5
102 West 57th Street, New York City, NY 10019
Hotel amenities
Ranked #100 of 430 hotels in New York City
4.5 of 5 stars 173 Reviews
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173 reviews from our community

What travellers say about this hotel
  • Central park(12)
  • Times Square(7)
  • Great location(7)
  • Time share(5)
  • Carnegie Hall(5)
  • Low key(4)
  • Very comfortable(4)
  • Free breakfast(3)
  • Same block(3)
  • Friendly and helpful(3)
Traveller rating
    83
    67
    17
    3
    3
Only show reviews for Family (24) | Couples (63) | Business (27)
Date Rating
JamesE339
Saint Louis, Missouri
Top Contributor
68 reviews
27 helpful votes
3 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

Rooms are contemporary, and nice. Property is clean. Service is average at best, ATTITUDE abounds. I bought into the HIlton Brand here at West 57. I would NOT do it again, and recommend others really think about doing so. THe location is great, and the property is nice. Its not a 5 star property, but probably a 4 star without... More

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boopstr
Alexandria, Virginia
Senior Reviewer
9 reviews
2 helpful votes
3 of 5 stars Reviewed 3 February 2012

This is a time-share property of Hilton Vacations Club. It is great mid-town Manhattan location near the theater district; close to Central Park; walking distant to awesome shopping opportunities and nice restaurants. This location would be a truly great experience if it didn’t have some nuances about service quality that detract from the overall experience. Frequent travelers who stay in... More

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Jake Longstreet, Manager at West 57th Street by Hilton Club, responded to this review
14 February 2012

Thank you for staying at West 57th Street by Hilton Club, we are glad that you enjoyed your accommodations. Feedback from our guests is invaluable to us as it aides us in improving our level of service. With regard to the housekeeping fee that was charged - we provide owners with a complimentary owner’s refresh of the room upon request,... More

historybluff
Gaithersburg, Maryland
Contributor
12 reviews
5 helpful votes
5 of 5 stars Reviewed 1 February 2012

We stayed here during easter week, 2011. It was myself, an 8 year old daughter, and husband. The staff was really nice. The concierge even called us the day before our arrival to check to see if we would need anything. The location is great, near subway stops for a few different lines. We would stay here again. The rooms... More

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Dana C
Boston, Massachusetts
1 review
4 of 5 stars Reviewed 1 February 2012

I stayed at this hotel for the past two nights and couldn't have been happier with the service or the room. The marble shower with the natural light and multiple heads was amazing, and the room was quiet and well furnished. The only down side is the TV signal was occasionally jumpy and make it difficult to watch TV. It... More

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hll333
Providence, Rhode Island
Contributor
16 reviews
4 helpful votes
5 of 5 stars Reviewed 30 January 2012

The West 57th street by hilton Club is a true hidden gem in NYC. Located on 57th between 6th and 7th Avenues, it provides the perfect location for those visiting during the Christmas season. Just blocks from FAO Schwartz, St. Patrick's Cathedral, all of the major department stores, and the lights and sounds of 5th Avenue, this luxurious hotel is... More

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Realtai
Brighton, United Kingdom
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 28 January 2012

I stayed here in Jan for 6 nights on vacation with my boyfriend. The hotel was great. The service was very good aside from a few niggles - -I requested a room as far away from the elevators as possible, when we arrived the room was right beside them and REALLY loud and it took 40mins to move us. After... More

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lovelylisa
indy
Senior Reviewer
6 reviews
15 helpful votes
5 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

We really enjoyed our stay. We are not owners at this property, but own at another Hilton and used our points to stay. This is a great location. Very close to subway stops, walking distance to Central park and many other attractions. We stayed in studio and compared to other NYC hotels, room was larger than most. We stayed on... More

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p8umpkinseed
suburban washington d.c.
Contributor
14 reviews
27 helpful votes
4 of 5 stars Reviewed 17 January 2012
5
people found this review helpful

This is a beautiful timeshare property directly adjacent to Carnegie Hall in NYC. We are actually timeshare owners of this property, having purchased last year at a cost of over $50K. (!) During the summer, Hilton Grand Vacations offered to have us pay $345 for 2 night instead of using points so they could provide us with upgrade info. This... More

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Jake Longstreet, Manager at West 57th Street by Hilton Club, responded to this review
26 January 2012

Thank you for your feedback. Please except my apologies for your less than stellar stay with us. I would like to take this opportunity to clarify the amenities available to our ownership group and guests staying at West 57th street on our Marketing Packages. Kindly note owners not staying on club points are unable to access the owners' lounge, but... More

DCRam
Washington, DC
Senior Contributor
26 reviews
8 helpful votes
3 of 5 stars Reviewed 14 January 2012
2
people found this review helpful

First let me start off by saying we were staying at the Hilton Club as part of a promotion to view Hilton Club property. We made our reservations 5 months in advance, yet when we arrived we were told there were only two room to choose from--all on the side with the construction--and this was at 3pm--our check-in time and... More

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DaleLowden
Victoria, Canada
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 13 January 2012

We stayed for a week in February and although the weather was awful, we had a great time. Its a fantastic location, right down the street from Carnegie Hall and the Russian Tea Room and Central Park The bellmen were always ready with umbrellas. and directions. Concierge was helpful with booking show tickets. The room was very contemporary and although... More

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West 57th Street by Hilton Club Also Known As

  • Hilton New York City
Address: 102 West 57th Street, New York City, NY 10019

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