They did not replay to the customer's mails. Air conditioner's out of order. Housekeeping does not work properly. Breakfast terrible, it's same as economy class meal. Hilton GOLD status meanless. I'll never use this hotel. The hotel should be removed from hilton group.

This is a prime location. It costs quite a lot to stay here, but it is worth it in terms of the comforts and conveniences afforded. The lounge for guests of the Hilton Club tends to be quite crowded; too many people for the available space.

We stayed at the NY Hilton Club for a black tie event in the city. The club floor was great with on-floor check-in and a very comfortable lounge. The staff was gracious and caring. The price was very competitive compared to other hotels in the area and the location was perfect. Breakfast in the lounge the next morning was perfect.... More

First time staying in the Club part of the hotel. This hotel has been my mainstay for years. Outstanding service here and I know this is the one hotel I can count on for consistency in outstanding service, food and amenities.

We had a great time in NY. The Hilton was beautiful and our accomodations were excellent. We have a view of Central Park from our room. We were close to Central Park, MOMA, Rockefeller Center, Empire State Building, Grand Central Station and Times Square. A quick subway trip got us to downtown. Would highly recommend.

Always excellent. Staff is always friendly, capable & helpful. Continental breakfast is delicious with a wide variety of choices. The evening cocktail reception is also excellent, a nice pre-theater treat.

The Club is a quiet and peaceful way to stay in the city with excellent accommodations and in a central location near Broadway, Rockefeller Center, Central Park and museums. The staff is friendly and the rooms clean and well appointed and a considerable upgrade from the giant Hilton where it is located.

We normally do business in Manhatten and stay at other hotels. This is the first time at the Hilton Club and it was a great experience. The location couldn't be better. It is only a few blocks from St. Patrick's Cathedral, Times Square, Rockefeller Center, and the Milos Restaurant which we love. I booked this hotel to try it for... More

The new furnishings in the club are an excellent choice. Enjoy the most, your rooms with a view of Central Park. Your staff is the best; warm, professional, accommodating. We look forward to each stay, and go home happy for the experience. The staff is well versed on neighboring restaurants, some shows, and are gracious in giving their opinions.