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Four Points by Sheraton Midtown - Times Square

3.5 of 5
326 West 40th Street, New York City, NY 10018 (Garment District)
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Four Points by Sheraton Midtown - Times Square
Ranked #196 of 435 hotels in New York City
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737 reviews from our community

Traveller rating
    219
    335
    131
    38
    14
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Families
127
 
Couples
244
 
Solo
72
 
Business
125
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

Work brings me to NYC often, and Four Points is my home away from home (I think I have spent 14 weeks there total in 2.5 years). The desk staff is wonderful, greet you by name, and seem to really care about you (Leon at the front desk is awesome and even remembered me after a 9 month gap in... More

Was this review helpful? Yes 1
Calgary
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Having never visited New York I was not sure what to expect. I have to say I was glad to stay at this SPG property. This was a very clean room, outside quiet, spacious enough, storage was good - missed a fridge but it wasn't critical and we could have had one brought to the room - if we really... More

Was this review helpful? Yes 1
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
16 May 2013

Thank you very much for your review. We are extremely happy that you will return to stay with us and cant wait to see you come back. Regards, Joseph More

Seattle, Washington
Top Contributor
121 reviews 121 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

I enjoyed my stay at this hotel it was a quiet room except for two nights of a five night stay. The hotel next door has a nightclub that has a lot of noise on Fridays and Saturdays. The staff were very friendly and helpful. A concierge Amanda was extremely helpful with her directions to places I wanted to visit.... More

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See 3 more reviews by Globetrotter10079 for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
16 May 2013

Thank you very much for your wonderful review. We are so happy you found our location to be great and most of all the concierge Amanda! We look forward to having you back. Regards, Joseph More

Weehawken, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 May 2013

The location of this place is awesome. Times Sq is just 2 mnts by walk. The price is reasonable. Rooms are small but it's clean. If you are looking to stay close to Times Sq, it's definitely one of the best considering the room rates.

Was this review helpful? Yes
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
16 May 2013

Thanks for the awesome review. We look forward to having you back. Regards, Joseph More

Berkeley, California
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 9 May 2013

Although i have only been a nine-year Platinum level member, i spend about 100 nights a year in Starwood properties, and in NYC this is my go-to property. Last week i booked another SPG hotel, only to find it extremely inadequate. I walked over to the FourPoints, explained my situation (I was having day surgery and needed a very comfortable... More

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See 2 more reviews by avidforafrica for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
16 May 2013

Such an awesome review and we are so happy that you stayed with us! Being a platinum member we know how much you travel and to get a 5 star review is simply why we love servicing our guests. We look forward to having you back in the future. Regards, Joseph More

Branson West, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

I brought my daughters to NYC for the first time, as we were celebrating my youngest daughters 21st birthday. I chose this hotel because we needed 2 beds and those seem to be far and few. And when you can find a room with 2 beds, the price goes way up. This seemed like a good location at the best... More

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See 2 more reviews by Debbie S for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
9 May 2013

Thank you very much for your review. We are happy that for the most part you got to enjoy your stay. You did point out 2 areas which I will address immediately 1) We will discuss with the club manager a more clear understanding of what the entire is on any special nights 2) Ice buckets. We will look into... More

Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 May 2013

So convenient to 7th Ave and 8th Ave Subway stops! Across from the Port Authority bus terminal. We were able to get to each destination during our three day weekend in the Big Apple without a care. The room contained everything we needed and then some. The king-size bed was comfortable, the bathroom large and bright. There was even a... More

Was this review helpful? Yes
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
9 May 2013

Awesome Awesome Awesome review. We are so happy we made your stay special. We look forward to having you stay with us again. Regards, Joseph More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 7 May 2013

As a lifetime platinum starwood member, Ive stayed at a FEW starwood hotels over the years. (Lifetime platinum means platinum status for 10 years). I realize the market has needs for smaller hotels also, but when you combine a small hotel with limited amenities and an very inexperienced staff along with a manager who likes having an inexperienced staff...well thats... More

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Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
9 May 2013

I apologize, but I do believe the wrong hotel may have been reviewed here. We are one of the larger Four Points in New York City, also I have not received any communication from Starwood in regards to a stay of this sorts. Please let me know if you are reviewing the correct hotel. I can be emailed at joseph.turano@fourpointsmidtowntimessquare.com... More

Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 May 2013 via mobile

I don't really know how to comment on the value because it was included in my trip package. We were very impressed in the staff and service. Also, we ate dinner there and it was great! The breakfast bar is pricey, but it was very good and had lots of choices. We were close to everything and we can't wait... More

Was this review helpful? Yes
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
6 May 2013

Thank you very much for your review. We are happy that you found our staff to be excellent. As for the breakfast we are comparable to most New York City prices with our buffet. We also offer an ala carte option which most hotels don't. We invite you to try this option on your next stay. Regards, Joseph More

Rockhampton, Australia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 May 2013

close to the action, easy walk to city activities. Staff was friendly and helpful. Rooms were a little small for two beds, three adults. Rooms were cleaned and made up daily. Nice a clean and breakfast was included and had a good selections. My advise, don't get breakfast included if you have early tours as breakfast does not start until... More

Was this review helpful? Yes
See 3 more reviews by So-happy-to-travel for New York City
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review
6 May 2013

Thank you very much for your 4 star review! We are happy that you got to enjoy your stay with us. Our breakfast does start at 6:30 AM but the buffet starts at 7:30 AM . Thanks for choosing us. Regards, Joseph More

 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Port Authority(98)
  • Very clean(47)
  • Great location(34)
  • Parole Office(24)
  • Subways stations(17)
  • Free internet(13)
  • Flat screen TV(9)
  • Would definitely stay(7)
  • Short walk(6)
  • Front desk staff(6)

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Phone Number:
Region: United States > New York > New York City > Garment District , Manhattan
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#173 Business Hotels in New York City
#215 Family Hotels in New York City
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near Port Authority, Hell's Kitchen, Central Park, and Broadway theaters. Our hotel has free wifi and a rooftop bar ... more   less 
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City

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Four Points by Sheraton Midtown - Times Square
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