We stayed here for 10 days. We arrived at 1am to find the hotel had overbooked however they had booked us into another hotel about 2 minutes walk away! We were then able to bring our bags in early the next day until we could check in. We also received a free upgrade to floor 35 (studio) and many apologies... More

Perfect location, close to Times Square and Broadway, walking distance to Central Park. The check in was efficient and the room was just right for a traveller on the go! Coffee machine facilities just perfect - if you were really doing all your self catering, you could not ask for more. Comfortable bed and good shower. Breakfast in the morning... More

This hotel offers everything you need! Yes, breakfast is not fantastic and the space is limited but we never had a problem finding a table! We only had to wait five minutes for the lift on the very last trip down so, just take that into account and be patient! The staff were absolutely lovely, ALL OF THEM! We loved... More

OK I'll get this out of the way - yes the elevators take awhile to show up but if you remember that this is a 40 floor building full of people who are all using them around breakfast and 5pm - 7pm you wil be ok. I'd also ditch the free breakfast which while nice was a bit too crowded...you... More

We really enjoyed our stay here and would happily return again. Ideal location for Times Square and easy access to subway. Our room was beautiful and clean and well equipped. Paid extra for a room with a view. This did not disappoint at all. Wow! Staff were professional and free breakfast was an added bonus. A perfect base to explore... More

When we arrived at the Hotel I was really surprised how central it is. The Time Square was only a few minutes away. The Check In was great and as requested we got a really nice room with a wonderful view of New York City including the Empire State Building. The Room was very clean but quite small (although it... More

Need a hotel that has (a) good location (b) includes breakfast (c) free coffee at all times (d) functional rooms inclduing fridge, microwave, hob (d) clean (e) good shower (f) comfortable bed (g) reasonable price. This hotel has all of above. Can't really fault it. Lift wait was really not an issue, sometimes no wait at all, sometimes up to... More

Element TImes Sq. New York. Just stayed there with my wife for 10 nights. Studied the all the Tripp reviews first. Did not encounter any of the cited troubles: elevators functioning as it should and nicely maintained, decent breakfast every day, okay business centre, competent concierge, excellent happy hour Monday through Thursday (wow), coffee and tea complementary in the rooms... More

I'm here now and have been since Monday. This is a Starwood property and I come to NYC monthly, with an office 4 blocks away. I was hoping that this would be my go to place. It is clean and the service is good. It has a kitchen but they comprised there by putting a small closet near the bed... More