We started our stay in the restaurant where the food was horribly disappointing. Then we moved into the bar where we were going to have apres dinner drinks. It took 15 minutes to get a drink in an empty bar. The room was fine, nothing special, but clean, small. The subpar aspect was the service from the restaurant to the... More

I am a fan of the Sofitel in Philadelphia and was looking forward to staying at the Sofitel NYC. What a disappointment. For starters, I was put in a handicap equipped room, so using some of the amenities was really uncomfortable (including the ironing board, which was really low so trying to iron was quite challenging) and the shower was... More

Good sized room for NY hotel. On 14th floor, view of rooftops, sky, and some buildings accross 44th Street. Nice amenities, clean, comfortable bed. Most notably, all the hotel persons, from front desk, to greeter at the door, were accomodating, welcoming, and warm. Left there with very positive feelings, even though it was only for one night. More

Stayed here at the end of jan for 4nights in a junior suite I have stayed in this hotel for 4 times in a period over 10 years This hotel has good rooms ( may be time to update ) apart from that the room was cleaned and turndown everyday nice touch the water All the staff I met were... More

Fantastic Hotel with efficient and friendly service without beeing too formal. Extremely well located in a nice area with walking distance to Time Square, Shopping etc. Stayed 7 nights in a very spacious double room on the 23r floor with great views over the Chrysler Building and the Empire State Building. Wonderful L'occitane bathroom amenities. Very clean and well maintained... More

Very well located. Friendly service, very nice clean quiet rooms. Beds are very comfortable. Very nice bar area without loud music where you can sit and relax. Breakfast was overpriced for the food served, but I guess this is expected for a hotel. I would definitely stay again. More

Just returned home after a three night stay at the Sofitel. I got a great rate on Hotwire and, especially for this price, the hotel was wonderful. I was on a low floor in queen bed room-- but I never mind a low floor in the rear of a building in New York because there was zero street noise. The... More