The hotel was ok, nothing wrong, but nothing spectacular. It was a 15-20 min walk to the nearest metro and there happened to be amtrak tracks right under the hotel. It was nice that there was a continental breakfast.

Postive: Fairly close to the city center (38th st), though it's a bit too far west. Cheap for Manhattan. Clean. Had safe. Free wifi Negative: VERY Loud. As other pointed, there's a auto repair shop just opposite to it, but what we didn't know is that it's open 24h/day. Be prepared for some heavy noises at 3am, or get some... More

Location rather good although a 10 min walk to underground is needed. Room very clean but small. Air conditioner operated properly. Staff very welcoming. An issue with chirping smoke detector (empty battery) was handled immediately. A good free breakfast. Surrounding area not nice. Having nothern room orientation we occasionally heard trains horn, especially when the window was open.

We drove in for a 1 night stay and it was very affordable for New York standards and was in a convenient location. Got free breakfast in the morning and rooms were clean. No frills just a nice simple room. Walking distance to Times Square and theater district as well as the subway all are within 3-4 blocks

We have just come back from this hotel. The area was not great but the hotel was fine.There was a warm welcome from the lady on reception, who was a real sweetie, and Mike the head porter and all the staff were helpful and friendly. The free breakfast was good, the highlight being delicious scrambled eggs in plentiful supply! But... More

our stay at the best western was very enjoyable. while it does not have much of a view, it is very close to times square and tons of stores and restaurants on the way there. the hotel was very clean, rooms were fine and the front desk clerk , Richard , was very friendly and extremely helpful with all our... More

This hotel is old, out of the league of nearby hotels. Not very nice neighborhood. Rooms are small, even smaller than some European hotels. One elevator provides service to the entire hotel. No restaurant and ir bar. Good breakfast is included!

Poor service by the front desk man as he made me wait after an 8 hour drive while he had a 15 minute phone conversation with a customer who called AFTER I was waiting standing in front of him. Then he was rude and didn't even acknowledge the fact that he ignored me for 15 minutes and was not polite... More

We stayed here purely due to the location. We needed to be near the convention center and that was the factor which determined our stay. Rooms were standard NYC small but still well equipped. It's not the best location for tourists but it does have a convenience factor for those wanting to be near the convention center. Reception was iffy,... More