Had a great stay at the best western for four nights! Complimentary breakfast was gorgeous loads to go around and eat as much as you want! Staffing was brilliant and a great help especially manager Annie and Mike. Rooms are very simple but very clean with a television and heating. Maids come in everyday. Overall great stay would recommend to... More

Best location if you are attending an event in Jacob Javits center. It is literally right outside. The rooms are typical NYC rooms small but functional. The price you pay is worth it if you are just there for business. I would definitely stay here again if I have a convention to attend to. Breakfast is merely basic. But atleast... More

It's not the Ritz! However, it's a good clean place to sleep. The staff were very helpful. And what more can you ask for when you're just a few very short blocks to Times Square. It's an older hotel tucked away so be careful not to miss it on your first drive by. A bit of pain to get back... More

well, what can i say, our family which was 2 adults and an 8yr old stayed at the best western w38 & 10th for 10 days in oct 2011.. this hotel was clean at all times, the room had 2 double beds, bathroom,television and coffee making facilities.. the room was ample size and very comfortable.. the hotel offered free continental... More

My mom had booked this hotel before we had talked about our options...and I was concerned when I saw the pictures and reviews, considering I am somewhat picky. However, I was very impressed with this hotel. It is definitely no-frills and small, but clean and comfortable. Any issues we had were addressed immediately. The staff were all very friendly and... More

Just a 1 Night stay. Comfortable nights rest. Would stay again. More

If you have a conference at the Javits Center then this is the hotel for you. This hotel is a great middle of the road place to stay. The staff is very courteous, the rooms are clean and decent size by NYC standards and the free breakfast is a great buffet with a wide variety of choices. On the down... More

Our group of 7 ladies spent 7 nights in Sept 2011, we booked 2 rooms - a double room for 4 ladies and a Single Queen room + a cot for 3 ladies. Rooms were clean but very small and they have very comfortable pillow top matresses. We were very happy with what we got for the price we paid... More

This was a great hotel...the staff were fantastic, our room was small but very clean and it was only a 10 minute walk to Time Square. For the price we paid it was well worth it! We didn't see any homeless people walking to and from the hotel...at first seemed a bit sketchy but we never felt unsafe. We would... More