You expect certain standards from a Westin but sadly these were not met when we stayed at the Westin @ Times Square NYC  in November 2011. The delay in making this post was that I had written to SPG to complain and after 3 months have still not received a response from either them or from the hotel directly. This... More

I stayed here a few months back. The location is the best. Its a safe hotel right in the middle of times square. You are around EVERYTHING which was so convenient to drop stuff off in the room and to go back and change. Rooms are big, modern and clean. We had an awesome view too. More

Stayed here for 4 nights in January for a short city break. I read a lot of reviews before booking and was concerned about some of the negative comments regarding noise/space/room quality. We book a corner atrium club room based on traveller tips here. The positives: 1. Our room was huge, I mean we had a corridor to walk through... More

Great location, very clean, concierge had great recommendations, but some of the other service could use some improvement. When we got there we unloaded our car while a doorman or bellman or one of those simply watched. We asked him where can we get our car valeted he simply pointed inside. Maybe its one of those annoying and stupid union... More

We enjoyed our room and the amenity of the lounge here very much. We were traveling with a small child who loved the hustle bustle of Times Square but needed to retreat frequently and reboot at the hotel. The conveinent location and amenities made this neccesity a pleasure. The rooms were spacious for midtown and well appointed. We especially loved... More

Stayed at the Westin thru Priceline for $123 with tax. Beautiful to be in the city for the Giants Superbowl WIN! Hotel was beautiful, staff were great, bar had lots of cold beer.. What more could you want! More

The service from check in to check out was outstanding. The room was very comfortable with a spectacular view of the Hudson River and 8th Avenue. The location is very good. And the rate for the week end I stayed was very competitive. I beleive I got a good deal for the money and would not hesitate to consider staying... More

This is probably my 3rd stay here, also during the after-Christmas holidays. This time was the most frustrating and unbelievably bad time. It all has to do with hotel management. The rooms continue to be nicely put together, etc. standard Westin are, Our stay started at 6 pm on Dec 26 th with curb service that was non existent. One... More

We were in NY for a very special occasion, birthday of my husband and I have to say that our stay for 3 days was just perfect ! I work in tourism industry and in 15 years it is the first time I didnt have a complain about something. The location is really perfect, the rooms very nice and everything... More