Stayed here a few years back and recall that it was a wonderful surprise, from the front valets to the friendly front desk staff who checked me in in lickety-split time. Room was exceptionally large and clean, the latter being a huge concern, particularly now with the bed bug craze (which I haven't yet found a recent report of at... More

The hotel is nice and the room size is good for NYC. The hotel lobby is quite small. There are more staffs in the lobby than customers constantly which I suppose it is good. My friend said he feltl being watched when he was waiting in the lobby for me. The room is good. I didn't know how to turn... More

Booked this room for Saturday before Valentine's Day using Priceline. Upon arrival the staff was quite cordial and helpful. The room was spacious and surprising large for NYC. Bed was comfortable as well. MIni bar and snacks are way over priced so bring your snacks or hit the CVS or Duane Reade around the corner for much cheaper options. So... More

Hotel was recommended by Preferred Hotels. Never stayed there before. The accomodations were spacious and clean, well maintained. What made the experience outstanding was the encounters I hade with staff. Very proffesional, friendly , effecient. I misplaced the the stays for my shirt and the Front Office agent gave me is. Is that is not outstanding service I do not... More

Am new to reviews on tripadvisor-so this review is a bit old. We traveled with our 3 children to NYC 2 years ago this jan. Looked at a lot of places and chose the Alex. We lucked out!! The service was amazing-restaurant out ofhtis world. Service there was amazing as well, even paid special attention to the kids. There is... More

The Alex is in a great location, the rooms large and spotless, and the staff incredibly nice and responsive. We love the 2 bedroom suite, which is perfect for a family with two children. Our kids loved sitting on the sofas while looking at the magnificent views of the Chrysler building. Also nice is the fact that you can crack... More

My family of four (2 adults and 2 kids) stayed at the Alex hotel during the late summer of 2011. We had planned to meet a friend to watch US open qualifiers. We were thrilled to see that the room was actually an apartment with two separate bedrooms, 2 bathrooms, and a living room/kitchenette. The entry way was large. It... More

Great Manhattan location. Short walk to Rockefeller Center and all the great nearby shopping. All types of rooms. We've stayed a few times and have been upgraded to a one bedroom with kitchen. Their regular rooms are just fine too. There is a bar and restaurant in the lobby which is convenient, as well as a diner across the street... More

This is a great, friendly, yet professional, modern boutique hotel. It is in a great location for me as it is about two blocks from the 45th street exit of Grand Central and close to a lot of my clients. Great restaurants nearby as well. Unfortunately, it is typically priced above my travel budget, but a few magical times of... More