I reserve a studio suite long time ago and they propose me an upgrading to one bedroom suite upon avaibility at arrival for 50$ taxes include... I email 1 week before arrival to request a room in upper floors , studio suite or upgrading. While arriving at the Alex(former name of the hotel) the clerck was not able to "understand"... More

Stayed in a Queen Room. Was clean and nothing majorly wrong with the room, but for a top of the range hotel, the room was more like a 3 star hotel. Lobby or complete lack of a lobby was also disappointing. Location is pretty decent and worth staying here if you can get a deal, but at $250 a night,... More

Stayed in this former Alex Hotel from 27th april till 3th of May. Since we were with three, we booked a suite (two bathrooms/two bedrooms). We had great view from the 28th floor. Everything was great, though one bathroom was not clean when we arrived. Apart from that, we had a perfect time. Rooms in our suite were big enough... More

My husband and I stayed at the Alex (Wyndham) Hotel for a long weekend and I have to say, we had a great stay! We were on the 9th floor, not a great deal of noice just a few police cars occasionally but you are in a city. The bed was comfortable, the room cleaned to a high standard daily... More

Love the location, its close to some great must see/do sights if your a NYC virgen. The staff at check-in was not so friendly, the guy took his sweet time to check us in, no smile, not welcoming, I was not impressed with his attitude. We booked the 2/2 suite, which is big for a NYC hotel, clean and nicely... More

The staff was friendly, the hotel had nice modern flair and the room was spacious for NYC. The hotel was 4 blocks from Grand Central so somewhat close to the subway. The WiFi didn't work the entire time of our stay. The elevators are a huge pain in the rump - a computer system runs the cars so if you're... More

The rooms were modern and tastefully decorated. TV in the bathroom. Good location- close to Grand Central. Staff were very pleasant. I would stay here again and recommend it to anyone coming to New York.

The Alex is now the Wyndham Midtown. The mixed reviews on this hotel make sense to me now. We celebrated my wife's 60th birthday in a 2 bedroom, 2 bathroom, suite with a kitchen. I was a fabulous time. The hotel staff could not have been more helpful with bringing what we needed to scrape by in the under-supplied kitchen.... More

I stayed here for the first time in 2004. Back then, I was pretty impressed - the suite was lovely, service was great, everything was immaculate. I'm not quite sure why, but returning last Christmas for a romantic stay, I wasn't as impressed. I think it had something to do with the size of the furniture in our suite. I... More