We originally booked the cozy room but asked for an upgrade during check in which we luckily got. The upgraded room was large for a NYC hotel room and the bathroom was large too! The location is great. It's away from the major tourist spots, yet only a little walk away. We will definitely return to this hotel when we... More

Just returned from a wonderful stay at the Renaissance NY Hotel 57 in New York City. It was a terrific experience in every way. Elizabeth B., Guest Services, was especially welcoming and helpful, together with the rest of the staff. The hotel is conveniently located on 57th Street and Lexington Avenue near the best shopping, restaurants and activities in NYC.... More

I have been to NYC many times before and have stayed at many different hotels, but the price, location, and service at 57 cannot be beat! Service: the hotel decor is extremely modern and trendy. Based on the "trendiness" of the hotel lobby, you would expect the staff to be uptight and arrogant; however, the exact opposite is true. The... More

Just got back from this Renaissance Hotel and was very pleasantly surprised by it. From the moment we entered and Daniel, the bellman, gave us his huge smile to the time we left to the sound of the concierge wishing us a great day, we felt at home and welcome here. The hotel is not for those who want the... More

Having read a number of quite critical reviews on this hotel, I was expecting to be disappointed. I was not at all. Check in was handled in probably under three minutes! Polite, efficiency was how I would rate all the staff my wife and i interacted with. The hotel is small and the "cosy room" was just fine for the... More

See your room first. When I arrived, the first room we were given was extremely small with a horrendous view. I immediately called the front desk and complained. The manager showed me to a very nice and much bigger room that was perfect. We did NOT book the smallest room and my husband is an elite marriott member so I... More

I was surprised when I booked this property at such an affordable rate. But then, January is usually a bargain. We like midtown east, being close to the park and so many fun restaurants. This weekend it was Tosca at the Met. The staff was friendly, from the doorman to the maids. Our deluxe queen was not big, but the... More

Upscale hotel in great neighborhood. I have stayed several times and found the staff to be friendly and helpful. More

We stayed here during the Christmas season and was excellent, and understated elegance. The hotel is a nicer than normal Marriott, but I wish it was one block further towards 5th ave. Overall this was a nice hotel, but had small rooms. More