We reserved a room with two double beds as we were travling with my two daughters. When we arrived, they told us they had overbooked the hotel and could only give us a room with a king bed, and they would provide air mattresses for our daughters (ages 17 and 12!). At that point, we were only staying overnight, we... More

We enjoyed our stay. The entire hotel was spotless!! Great location- behind Macy's, walking distance to Times Square and close to subway. The beds were very cozy and comfortable. We appreciated the hot breakfast every morning - waffles, eggs, sausage, bacon, coffee, hot chocolate etc.... I was surprised they served decaf coffee - I usually have a hard time finding... More

For the price, this was a great hotel. The location is awesome, with the 34st subway line about 7 minutes walk away from the front door, from there you can get anywhere. Tip: if you're there for a few days, get an unlimited rides MTA card, as it will save you big time time. The included breakfast was ok, though... More

Upon check-in, Hotels.com messed up my reservation by not leaving a valid credit card to charge and Romel the nicest, customer focus agent made sure every thing was taken care and we got into our room ASAP. Thanks Romel!! Location: Location is excellent. It is basically across from Macy's, around the corner from Penn Station/subway, Madison Square garden and a... More

Positive surprise after all the stories wa have heard about NY hotels. Friendly and helpful staff. Big and clean room with good bed. OK breakfast included. Nice little restaurant just next to this hotel (door from reception, breakfast is offered here) with good happy hour and friendly staff. Location is good, walking distance to many places and subway is near.... More

Hotel room is a good size for NY. We had a king room and nice comfortable bed and good space for cases etc. Bathroom good size but could have done with more towels. There was no complimentary shower gel only shampoo and conditioner (neutrogena). Free wifi was very fast and breakfast was good...bagels, cereals, fruit, waffles. Handy for penn stwtionand... More

I have to book on the cheap for work, and I've stayed at other business hotels in the area that were old, dingy, tiny rooms and just not great. I assumed they were all like that for the price and location, but found the Wingate for same price and was really impressed. The was very clean, rooms were large and... More

Stayed here a few timew. Always quiet, ez chk in and out. Showers work well. Elevator is a bit slow. More

From the moment I stepped into the lobby after my delayed flight - I was treated very well. I would higly recommend this hotel to anyone looking to stay in NYC in Manhattan - delightful staff and ready to make sure you have a great stay! More