We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 430 New York City hotels »

Hilton Garden Inn New York - Chelsea

3.0 of 5
121 West 28th Street, New York City, NY 10001
Slideshow
Amenities
Special offer
15% off room rate
Ranked #79 of 430 hotels in New York City
4.5 of 5 stars 674 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

674 reviews from our community

What travellers say about this hotel
  • Times Square(27)
  • Very clean(21)
  • Penn Station(18)
  • Great location(13)
  • Flower district(12)
  • Empire state building(11)
  • Friendly and helpful(11)
  • Free internet(8)
  • Business center(7)
  • Hotel room(7)
Traveller rating
    336
    270
    44
    13
    11
Only show reviews for Family (129) | Couples (179) | Business (84)
Date Rating
SanDiegoNative29
San Diego
Contributor
11 reviews
4 of 5 stars Reviewed 13 February 2012 NEW

I stayed at this hotel this past weekend while visiting NY. The service was great, and the hotel is well situated for walking the area or hopping on the subway. It wasn't fancy, but the bed was comfortable, the room was clean and the people were really nice. I would give this five stars, but the rooms were slightly noisy.... More

Was this review helpful? Yes
ja_car06
Hartford,CT
Senior Reviewer
9 reviews
7 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

My husband and I stayed at the Hilton Garden Inn for a weekend getaway to NYC. The best thing we liked about this hotel was the location. We took Megabus into the city and it drops off right at the corner of 28th and 7th Ave. All we had to do was walk 3/4 block down 28th to get to... More

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
16 February 2012

Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea and found our amenities and rooms convenient for your trip. Our location is absolutely ideal when coming in to the city on the Megabus. We agree with you that our breakfast... More

TVBelle
Knoxville, Tennessee
Contributor
16 reviews
21 helpful votes
5 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

When staying at the nearby Hilton Fashion District I learned about the Garden Inn just 2 blocks away so I booked it for my next trip. I was very happy with the decision. The hotel is not luxurious but it is very comfortable, clean, and quiet. The location of the hotel is perfect. There are subway stops one block in... More

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
16 February 2012

Thank you so much for taking the time to review of your recent stay at the Hilton Garden Inn Chelsea! We are happy to hear our location and amenities were convenient for you. We agree that our rooms are nicely sized in NYC and clean. Our entire staff makes every effort to accommodate our guests and make them feel welcome.... More

SalDi83
Glendale, New York
2 reviews
1 helpful vote
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

The hotel is great. A great value and just what I have come to expect from a Hilton hotel. The rooms were neat and clean and the staff was friendly and knowledgeable. It's right near the theatre district and there were lots of great restaurants in the area. Super convenient. I would definitely stay there again and recommend it to... More

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
13 February 2012

Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! We are so happy you enjoyed your stay with us and found our location pleasing. Our staff does a wonderful job assisting guests and offering personal attention. Thank you for making us your hotel of choice, and we look forward to seeing you... More

bscrim
Denver
Contributor
17 reviews
26 helpful votes
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

can't come up with anything negative at all. Manager is visible, all the staff very friendly- desk, housekeeping, servers, cook ... breakfast s very good $16.95 and served till 10 More

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
13 February 2012

Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea. Our staff from every department does a wonderful job assisting guests. We agree with you that our breakfast is delicious thanks to our great chefs. Thank you again for your kind... More

AuntJeanie
Vermont
Reviewer
4 reviews
7 helpful votes
4 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

I am a frequent traveler to NYC and have my favorite hotels, but decided to give this one a try because the price was so cheap. The king room was spacious, clean, and had nice views. Staff was friendly. We got there early and the room wasn't ready. They held our bags and we were able to use the hotel's... More

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
13 February 2012

Thank you so much for taking the time to review our hotel! We are so pleased you gave us a try and found our hotel and location convenient. Our entire staff makes every effort to accommodate our guests and make them feel welcome. Thank you for staying with us, and we look forward to welcoming you back to the Hilton... More

gabbieross
Sydney
2 reviews
1 helpful vote
2 of 5 stars Reviewed 19 January 2012

Despite assurance when I booked this hotel that storing my bags for two days in the middle of a two and a half week stay would be no problem, the hotel then refused to do so. They really couldn't have cared less that this caused me a huge hassle. They provided me no assistance in finding a commerical baggage storage... More

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
22 January 2012

Dear Gabbieross, Thank you for filling out a review on Tripadvisor. We do not assure anyone regarding storage at our facility for a long period of time due to our limited space. Our staff is well aware to advise only to store luggage for the same day. I’m sorry if you were advised otherwise. Regarding the door left open, we... More

Howard K
Silver Spring, Maryland
Reviewer
5 reviews
9 helpful votes
5 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

Because this hotel is not on an avenue, you might easily pass it off.Take another peek.Our room on the 17th floor was delightful with two queen beds,quite spacious and definately immaculately clean, as was the bathroom.A small refrigerator and coffee making pot for those who would like to make a cup of coffee.( I walked up to the corner to... More

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
23 January 2012

Thank you so much for taking the time to review our hotel. I am glad you had a pleasant experience at the Hilton Garden Inn Chelsea. We are so pleased you enjoyed your stay with us and found our hotel amenities, convenient, clean, and spacious. Our employees do a great job of welcoming and taking good care of our guests... More

PeaceTraveler77
Fairfax, Virginia
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

I have stayed in this hotel several times. The staff is very courteous and helpful. The rooms are clean and comfortable. I like the fact that the subway is right on the corner and it is very easy to get cabs right in front of the hotel at any time of the day. I noticed that some reviewers have complained... More

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
23 January 2012

Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! You and every other guest of ours are very important to us. The entire staff works very hard to exceed the expectations of every guest. We are so pleased you enjoyed your stay with us and found our location and hotel rooms convenient... More

fun-notfinnicky
Boston
Reviewer
3 reviews
6 helpful votes
4 of 5 stars Reviewed 11 January 2012
3
people found this review helpful

An oasis: needed to park camel and refresh after forays into or from exhausting travel.This terrific small hotel allowed us wonderful value as we rushed around NY using nearby subways to get to new yorker festival readings, premieres and talks in Chelsea and midtown, went to baby shower in Brooklyn, walked on tremendous Highline to west village and back. bought... More

Was this review helpful? Yes
Silvio Zinnanti, Manager at Hilton Garden Inn New York - Chelsea, responded to this review
23 January 2012

Thank you for taking your time to review your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location and value convenient. We also agree that our location is ideal and located on a beautiful street lined with fresh flowers each day. Thank you for staying with us,... More

Travellers who viewed Hilton Garden Inn New York - Chelsea also viewed

Hilton Garden Inn New York  West 35th
4.5 of 5 stars 1,522 Reviews
New York City, NY
CHECK RATES! ABS:HotelCheckRates-d1218792?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Garden Inn Times Square
4.5 of 5 stars 2,131 Reviews
New York City, NY
CHECK RATES! ABS:HotelCheckRates-d99352?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hampton Inn Manhattan Chelsea
4.5 of 5 stars 509 Reviews
New York City, NY
CHECK RATES! ABS:HotelCheckRates-d268216?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 430 hotels in New York City, ranked by popularity »

Been to Hilton Garden Inn New York - Chelsea? Share your experiences!

Write a Review Add Photos Add Videos

Hilton Garden Inn New York - Chelsea Also Known As

  • Chelsea Hilton Garden Inn
  • Hilton New York City
  • Hilton Garden Inn Chelsea
  • New York City Hilton
Address: 121 West 28th Street, New York City, NY 10001

Is Hilton Garden Inn New York - Chelsea your business?

  • Manage your listing
Hilton Garden Inn New York - Chelsea
Show the lowest price for this hotel* (from our partners)
CHECK RATES!