This hotel is immaculate! Right in "Times Square", and a better value than I was expecting! I could see the M&M building and electronic billboard from my room, I could walk everywhere. The hotel was a better value than I expected, and yes, I shopped around before i booked. Every member of the staff was available, and willing to help... More

Great location, but if you plan on spending any time in your room (even if it's just in the evening before bed) I would not recommend staying at this hotel. The wifi was horrible. Checking email or researching local attractions was next to impossible. Several of our bathroom towels were stained. The bed did not have fitted sheets, leaving us... More

Stayed for three nights in February 2012. Central location. Rooms are so tiny and wifi is terriblly poor. Staff was helpful and no complains about them. No noice on the 13th floor room. More

I stayed there for one night only.I booked a single room.The hotel is in a great location but there are many problems to be fixed.The price was very good, I have to admit but the room was tiny the bed was queen but I doubt it.The heat was not working and I spend the night trying to warm up somehow.Some... More

My room was fine. The President's location is great and the staff as alwayscouldn't be nicer More

I stayed here in December 2011 and wrote the following complaint letter... Dear Sirs My partner and I stayed in the Best Western President Hotel, Times Square, New York under the above reservation number on 5th December 2011. I don’t know where to start… from start to finish the whole stay was just a disaster. For a hotel trading under... More

We stayed here with a group of friends whilst in NYC. We were all allocated rooms that varied in size and faulty and equipment! Having stayed in NY before in different hotels I completely expected the rooms to be small and this wouldn't have been a problem had the rooms been clean, the staff friendly/professional and everything in working order.... More

Excellent location, the room was clean. The staff was nice. More

I stayed here for two nights in January 2012 in room 215. The room was small but very clean and had great interior decoration. I have stayed in New York in other hotels and I was very pleased with this. I made the booking through travelocity and got a good deal on this place. There are great restaurants and guests... More