We recently stayed 5 nights in a two-bedroom King/Queen suite. It was perfect for our family of five - 3 adults, 2 teens. It offered a wonderful escape at the end of a long day of touring the city - with plenty of room for us to relax. Although a bit on the older side, the rooms and kitchen were... More

Sam S. is the man; you want to talk about Customer Service? This guy deserves kudos big time. My wife and I were in the city for vacation and changed hotels half way through. After entering the BWP on 49th I wished we would have stayed here the whole time. What a nice, "roomy", and neat room - it feels... More

Family of five (three adults + two kids) at Easter. Noisy at night ,but what do expect in New York? Great location not far from the Rockerfella centre. Complimentary breakfast hot and cold food can be taken downstairs or brought back to the room on trays. Staff were all very helpful adding to the enjoyment. A fab location at great... More

There were 4 of us who stayed for a week. The room was perfect for this. Kitchen was well appointed, although we had planned to use it a lot more then we did...food is too delish in NY! The staff were helpful, and the room kept clean. Bed was super comfy! Bathroom was stocked daily and cleaned well. There was... More

Leaving New York today after another fantastic stay at the Hospitality suites. We stayed in a one bedroom apartment which was great, loads of room, immaculately clean. Staff are very friendly and always willing to answer any questions. Breakfast included which is a bonus, it can get very busy in the breakfast room so I'd suggest taking your tray and... More

Seven aging college sorority sisters travel yearly to a place that is culturally, historically or just plain interesting. We have done this for over 40 years, What fortune that I chose this NYC hotel. Conveniently located away from the noise of Times Square but close enough to Manhattan's attractions and GOOD reasonably priced restaurants, cafes and delis. The suites were... More

After arriving to the Big Apple from LA for a business trip, I was exhausted, just like any other traveler, and needed to rest up for the next day's work. I chose Best Western Plus due to high reviews, location, and price. I was greeted by a lovely man named, Sam, he was personable and very helpful in guiding me... More

I checked in after a rough day at a remote office (in NYC); Sam at the front desk was very warm and welcoming and did everything in his power to make my stay as comfortable and pleasant as possible. The room was stunning and the continental breakfast served warm as expected and the milk was kept cold. Very thoughtful staff... More