We had never stayed here before. We had a total of four rooms for a family weekend in NYC, with ages ranging from 18 to 70...everyone was very happy. The location is great and in convenient walking distance to many things. Starbucks within 2 blocks too. Staff was lovely, better than most hotels. Rooms were very well appointed in a... More

The hotel was very nice, super clean, old world luxury, with out-of-this-world speed of service. They must have a butler on every floor - we barely called for towels when the butler was already ringing our doorbell (also a nice classy feature, by the way). For families traveling with kids, take notice: the beds were not Queen size, but Full... More

This was one of the nicer hotels I have stayed in for the price in NYC. I got a decent rate through Book.It. com, and my husband and I enjoyed our recent visit. We arrived a little early and were offered a complimentary upgrade of a bigger room with a view. Even though the room was non-smoking, it was on... More

A friend and I stayed did a girl's weekend here in March. I was able to score a great rack rate through BookIt, and up to the week of our departure I had scoured the internet for a better deal, as it was higher than what I'm used to paying for 4*, but it remained the best rate. The hotel... More

I got the room on Bookit.com at a better rate than the hotel would give. I loved the location. Walking distance to time square and to Grand central. The room was large, comfortable and modern and very quiet. The bathroom was very nice. It was sweltering...over 90 each day and the AC was PERFECT! The hotel staff was also wonderful.... More

My wife and I thoroughly enjoyed our stay in early April at the Kitano. The location can't be beat - surrounded by great shopping restaurants and cultural attractions. The staff is thoroughly professional and attentive (a special shoutout to the concierge for his help in providing us with information on the sakura garden in Brooklyn, and the wonderful exhibition at... More

One overnight the weekend of Memorial Day provided comfort, warmth and professionalism. Quiet room had (corner) view of Empire State Bldg. Checked in early, with no problem, leaving enough time to freshen up and tour the metropolis. Hotel restaurant prices too high for our budget, but many good restaurants in walking distance. Many amenities include: hot water for tea or... More

We thoroughly enjoyed our stay at Kitano Hotel. Great location, very comfortable room, staff were extremely friendly and helpful. We stayed on the 10th Floor in a Junior Suite Room and the room was very spacious and love the bathroom especially the Japanese toilet. Live jazz at Jazz at Kitano is must-see if you are a fan of Jazz!

We stayed at the hotel for a weekend visit to NYC. Upon our arrival, we were pleasantly greeted and chauffeured along with our bags to the room. The room was clean and the bathroom had a heated toilet seat and heated towel rack, making it luxurious. The hotel itself is quiet and relaxing and boasts a fabulous jazz club in... More