The location makes this hotel usable. Rooms are grotty and very small, hardly room to move in. It's just off Times Square in a very busy and noisy area. It's ok if you are just staying a night or two max. I would not stay here again :-(😳

The room was, as expected for the price, small and old. The bathroom was at best minimal, with very old and small towels, very badly done remodel at some point in the last 20 years with at least 20 coats of paint on it. One of the beds had a broken frame that caught each of us at one point,... More

Was reading horror stories about this place, but it turned out to be pretty okay. Yeah, the rooms are very basic, not very modern and the cleaning staff don't exactly wear out the vacuum cleaner, but it's perfectly fine. It's not filthy at all. Average sized rooms (at least for an European), small, but okay bathroom. Large, comfortable beds. Sheets... More

me and my brother stayed at the carter for 11 nights in oct 2012. After reading all the horror stories i was very worried but was pleasantly suprised. We were on the 21st floorand the room was clean and basic, beds comfortable and shower working fine as well as the tv. Rooms were cleaned every other dayand we had a... More

I had heard so many bad reviews from people who had posted on tripadvisor that all rooms were : dirty, stained, got bed bugs, cockroaches , unclean sheets etc. well, my room was totally FREE of any any dirt or bugs. the sheets were clean and they were changed regularly. i dont have any issues with the cleanliness bad reports... More

My husband booked this hotel before I could research it. I had a very bad week worrying about all the bad reviews. I don't know why there were so many bad reviews. The hotel was built in 1930 so the rooms are dated. This is the 3rd hotel I have stayed in and all 3 were small - that must... More

...and remember you are paying about the same as you would for the HoJo's in Queens. If you go in realizing you ain't going to the Ritz, that 'amenities' here mean relative quiet, smoke-free atmosphere, clean sheets and towels that are changed every OTHER day, working plumbing, an elevator that runs (so long as you don't have more than 8... More

I realize that hotels in New York are expensive, but it is important to know that ahead of time so the trip can be planned - whether for vacation or business. The only thing I can really say positive about this hotel is the location is quite central, but even then I personally don't love Times Square and find it... More

The reviews are correct it is in a great location. Rooms are spacious and clean, my bathroom had been re tiled recently. You do get what you pay for, in fact it was better than I expected after reading the reviews on here. Hot water was hot every day apart from 1 out of 7. If you want a safe... More