We returned today from a 3 night/4 day stay at the Manhattan. We booked this hotel as the price was reasonable and the location good. On arrival we were kept waiting for a while even though there were 3 members of staff on reception. Anyway when we checked in we were given free wifi as it was my birthday (have... More

As others have said, it could be grander, there could be more facilities (ie room service) but it's true that you spend very little time in your room when in NYC ! We walked literally everywhere. Was amazingto have the buzz of Tines Square on your doorstep. Room was quite big actually and I can't fault it in terms of... More

My wife and I stayed at the hotel in mid February. On arrival we realised that we had left a case on the transfer bus, The concierge immediately rang the transfer company for us who arranged the return of our missing case within a few minutes. Checking in was very easy and we were allocated a room on the 10th... More

Stayed here for 4 nights February 2012. The hotel is in a fantastic location. Bedrooms and bathrooms could do a refit but it was clean & tidy. Only wanted some where to sleep and this place fit the bill for what we paid. Would stay here again. More

The hotel is as others say in need of a refurb but it is clean, tidy, has an amazing location and afterall how long do you spend on your room when in NY ?? The staff were helpful and my daughters made use of the free computer usage. The pool was very under used as was the sauna but a... More

I stayed in this hotel in 2010 and was happy with my stay so I decided to re book her for my recent holiday but was quiet dissapointed this time. I was happy with the fact that the security staff remembered me this time and were not constantly asking to see my room key.well done!! my biggest problem was the... More

i arrived in new york on the 9/02/12,staying for 4 nights,this hotel is ok for its money,there is no bar in this hotel and no bathrooms for you to use only the one in your room,so if your where like me and needed to goto the bathroom i have to go back up 22 floors to my room to go,... More

This hotel is part of the Starwood Sheraton family. We stayed there using Starwood "points" so I don't really know if it was good value...or not. What I do know is that the staff was way above average in the friendly and helpful department! In a city often faulted for its surliness, that goes a long way for visiting out-of-towners.... More

I have been a starwood platinum for 8 years and have stayed at starwoods all over the world. have experienced crap all the way up to suites with butlers. this place is waaayyyy towards the crap side of the scale. one would think that with the fantastic location that they would renovate and make it a respectable property. its just... More