We stayed at the Surrey in November for a just over a week and what an amazing experience. From the moment we walked in the service was professional.customer centred but not over the top. The room was just a delight, very well designed, spacious, cosy might be a better description and the toiletries were just beautiful. Can't recommend this hotel... More

This could be a great hotel but it's not well kept. Our room had old olive pits on the floor and was very dusty. We were moved and the new room was also very dusty. My wife was attacked by bed bugs. We complained about the dust (the bed bug bites happened on our third and last night) and never... More

Up for an overnight stay to see Exhibitions at The Met.,The Frick ,and The Whitney. Plus window shop Madison . FoundThe Surrey on Google Maps!!!!!!!! Also Cafe Boulud!!!!!! What a joy. Could not have been better.Just where we wanted to be. Low key check-in was superb. Delightfully soothing room after some hours at The Metropolitan. Napped on a luxurious mattress... More

We stayed here in December 2011 for 4 nights. The hotel itself is very classy and wonderful for couples, not many children were seen so I'm not sure if they like families to stay. The prices here were extortionate, a pot of Earl Grey Tea was $28 dollars! A glass of wine in the bar was $12! The hotel lacked... More

Friendly staff, good food, good service, excellent location. For some reason our key cards kept deactivating, which they said was because we were going through metal detectors. Slight problem, considering this is New York and there are metal detectors every where. So just a heads up you might have a similar problem. Aside from that, it was all smiles. More

We were first introduced to the Surrey via an auction on Luxury Link. We loved our stay so much, we booked another weekend on the hotel's website, and returned again this January through another Luxury Link auction. There is so much to be said about the location of this hotel; wonderfully situated in a residential area of Manhattan you will... More

You know how sometimes you stay at an expensive hotel, and there is one little thing that is broken, or dirty, or someone who isn't nice, and it spoils the whole experience? That won't happen at The Surrey! We have stayed a few times, and it is always PERFECT! The rooms are so luxurious, and everything is very clean -... More

I stay at The Surrey for 11 nights. For me The Surrey set a new standard in what a luxury hotel should be. The friendliness and professionalism of the hotel staff, in special front desk and concierge, exceeded my highest expectations. From check-in to check-out, everything was superb. The decor is very, very elegant; every detail is perfect. I also... More

In mid-January, I spent several days at the Surrey for business. It was my third stay at the hotel since Sept 2011 and will also be my choice for my next trip. Here's why I would recommend the Surrey to any traveler: (1) The rooms are large, especially for NYC. In the basic room, there is King size bed, night... More