A hotel with a big name but without much character. Dark and small lobby area, inattentive staff. Rooms and bathrooms are in need of renovation . The service is average and the breakfast was not what one could expect from a 5 star property.The location is great though, but there are better options in NY. More

We stayed at this lovely little gem for the weekend in January. The location is ideal for a shopping weekend in NY. A nice, quiet residential street around the corner from lots of great shops. The service is wonderfully efficient. The lounge is intimate with a nice menu of munchies and drinks. While our room was small, it was well... More

We have frequent occasion to visit the upper east side of NYC and have stayed at at least six "5 star" hotels in the area. This is the one we'll return to. All the expected amenities are there, but with little, added touches that become all the more meaningful for their lack at competing hotels. From the bathroom supplies to... More

We came to experience Christmas in New York and were amazed by the Plaza Athenee Hotel's location. It is close to Barneys, Bloomingdales and other great shopping and was a short walk to Rockefeller Center. It also really close to the Lexington Av/63 St subway station. The staff was very courteous and helpful. And the rooms are HUGE by New... More

Certainly there is a reason why this boutique hotel is ranked in the top 100 in the world. Excellent rooms, great staff, outstanding spa. 1 block from Central Park. Close to everything [right along Madison and great shopping]. This is a location we will stay at on our next return trip. More

A fast getaway for 2 days in the city. The hotel was elegant and immaculate. The service was beyond fantastic where nothing is a problem and you feel very special but you know they really mean it. Location is key and it doesn't get better than this. What a hidden gem in NYC..... More

Checked into this $800/nigh hotel expecting the 5 star treatment (think Four Seasons). Well it was not that. First room they showed me for $800 was about 150 sq.ft. and was directly next to the air conditioning exhausts. I finally had to speak to the manager to get a room that did not over look the AC apparatus. Turns out... More

Feel like you are lucky enough to live in the Upper East Side of Manhattan, steps from Madison and 5th Avenue, Central Park, shopping, dining and museums....yet discreetly located on a quiet residential avenue. The service and surroundings are top notch and we were treated like the royalty that has been known to stay here....we even had Veuve on ice... More

Some of the best service I've ever had at a hotel. It was a pleasure to stay at the Athenee. Special mention to Jason who took care of the late night room service and kept the bar open after hours for us to enjoy nightcaps after some long days working. I would absolutely stay at the Plaza Athenee again. More