Stayed here on business for 3 nights in January. The service was superb start to finish. The room was great as I was able to utilize YouFirst status to secure a Premium King at a very reasonable rate. The room was very large and the view was great. Maid service was fantastic and the work out facility was excellent. Great...
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Dear thisgoesto11,
Thank you for your comments. We are very happy that you enjoyed your stay with us and we hope you will continue to do so in the future.
Warmly,
Stuart Schwartz
Managing Director
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We've stayed at the regency several times, having read that lowes hotels are known for being kid friendly. They certainly exceed their reputation in that regard. We stay in manhattan several times a year with our two boys, ages 6 and 9, and this is the only hotel we'll stay at with them. It's a beautiful hotel, the rooms are...
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Dear daniellemarie116,
Thank you for your lovely comments. We are always looking for ways to make our guests supremely comfortable and I am happy that we were able to do this with you and your family. We look forwrard to welcoming you and your family back in the near future.
Warmly,
Stuart Schwartz
Managing Director
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We stayed at the Loews Regency in December 2011. What a lovely experience! Our children had just turned 3 and 6, so we wanted to stay somewhere that would be child (and adult!) friendly. This hotel really managed to get that right. The rooms were quiet and comfortable, the staff was efficient and friendly, the kids were greeted by name...
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Dear Tanya Christie W,
Thank you for your review. We are truly happy that you enjoyed your stay with us, and we appreciate the kind words. We hope that we can continue to serve you as we have in the past and look forward to your next visit.
Warmly,
Stuart Schwartz
Managing Director
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Just spent six days at this hotel with my husband. The staff were friendly and welcoming.
The room was large with a small kitchen attached with a fridge and tea coffee, making
facilities there was also a mini bar. Though as in all hotels the prices are scary so we
brought in drinks and stored them in the fridge provided....
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Dear Janetl_11,
Thank you for your comments. I am glad you enjoyed your stay and happy that Kathleen was able to help you arrange trips and transportation. We look forward to welcoming you back in the future.
Warmly,
Stuart Schwartz
Managing Director
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The hotel is beautiful. Good location. The hotel was a little fancy for my liking, being an average person. I felt a little out of place. The staff was helpful. The room was clean.Bed and pillow were comfortable. There was a keurig coffee pot in the room. We used our Disney Vacation points to stay there, that was a good...
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Dear Imann1966,
Thank you for your review. We are happy you enjoyed your stay, but please don't feel out of place, I am an average person too and we all deserve a little fancyness every now and then. That is why we strive to make every guest feel special when they stay with us.
Warmly,
Stuart Schwartz
Managing Director
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Went there for the first time and was very pleasantly surprised. For NYC the price was reasonable. The service was excellent. We had booked an event at the Feinstein's night club which was amazing. What a great atmosphere. The only complaint is that they could use a face lift.
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Dear techvestco,
Thank you for your comments and thank you for staying with us. We look forward to welcoming you back soon.
Warmly,
Stuart Schwartz
Managing Director
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I stayed here myself for the weekend. This boutique hotel is beautiful and perfectly located if you want to be in walking distance for shopping at Barney's, Bloomingdale's, and many many major designer stores. I loved that! I chose the location primarily because I was going to an engagement party which was at a venue two blocks away. The doormen,...
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Dear Queen0fFun,
We are very happy that your stay was an enjoyable one. We have looked at the positioning of the make up mirror and will have it adjusted in that room. We are also in the process of replacing our Elevators with new ones that have a different type of "ding" which won't be heard as much in our...
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Good Hotel, great staff, Front Desk people were very very nice, thank-you so much.
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Dear charliechan007,
Thank you for your review and thank you for staying with us. We look forward to serving you again soon.
Warmly,
Stuart Schwartz
Managing Director.
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The front staff are amazing! Although our room, booked months ahead was not ready due to water problems (this was for 3 nights at New Years) and we had a 3 hour wait, they gave us an upgrade to a suite for 1 night (we could have kept it for the 3 nights but did not really need a full...
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Dear jian9898,
Thank you for your comments. I am very happy that our Front Desk staff took good care of you and that you enjoyed your rooms as well. New York City is magical around New Years and I am thrilled you were able to experience it. We look forward to your return in the future.
Warmly,
Stuart Schwartz
Managing...
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My entire family (including 5 kids) spent one night at the Loews Regency in January 2012. I selected this hotel primarily for the location, but also because it is touted as one of the most kid-friendly in NYC. As a YouFirst member, I also get a great rate. I was concerned by some of the reviews, and overall, I think...
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Dear just up and go,
Thank you for bringing your entire family to stay with us at the Loews Regency. I am sorry that the front desk did not recognize your you first status and were a bit cold. I will address this to ensure it does not happen again. I am however, happy that you enjoyed the rest of...
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