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Waldorf Astoria New York

4.5 of 5
301 Park Avenue, New York City, NY 10022 (Manhattan)
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Waldorf Astoria New York
Ranked #201 of 433 hotels in New York City
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4,214 reviews from our community

Traveller rating
    1,708
    1,183
    722
    389
    212
See reviews for
Families
890
 
Couples
1360
 
Solo
185
 
Business
648
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Red Deer, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 24 May 2013 NEW

We were visiting the grand city of New York in November of 2011 to buy a wedding dress for a future family member. Lets face it, New York can be daunting for your first time, but the staff were professional and friendly. Because of a reservation mix-up, the hotel gave us the Bridal Suite which was absolutely fabulous. That decision... More

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Ottawa, Canada
1 review
2 of 5 stars Reviewed 24 May 2013 NEW

The hotel itself is glamorous. The room, however, did not meet my expectations. The bathtub would not drain after showering, the sink had simular issues. I can't imagine that it would be possible to clean these properly. There was paint splashed around the base of the bathtub onto the marble floor. There seemed to be mould in the cavity above... More

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Florence, Italy
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013 NEW

I stayed at the Waldorf twice already with my family, and I am never disappointed with their service. The beds and pillows are heavenly--it's so comfortable that at times I just want to stay in the room the whole day. The Sunday Brunch is spectacular! You should go on a diet just to be able to eat everything they have... More

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Merrickville
1 review
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 23 May 2013 NEW

The lobby of this hotel was amazing, however very definitely misleading. Our room was dated, not entirely clean and simply too small. I suppose the 3 or 400,000,000 that was put into this establishment was spent on the lobby and restaurants/bars and the 9,000.$ plus suites. I would not return. There are other hotels in the area that are less... More

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Ashgabat, Turkmenistan
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 23 May 2013 NEW

My family and I really enjoyed our stay here. Its was really luxurious. Its perfect in location to everything we wanted to see, shop and do! We had a beautiful suite. Room service was friendly and very nice. We ordered breakfast each morning and its was delicious. The beds are like heavenly clouds. The view was perfect. Concierge got us... More

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See 4 more reviews by Naidia H for New York City
Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

We booked the Waldorf for a total of 8 nights in early May 2013. Upon arrival we were rather dissapointed with the room that had been allocated to us, it was a twin double room but extremely small with a matching bathroom. We went back to the reception and voiced our concerned regarding being in such a small room for... More

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Memphis, Tennessee
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

The Waldorf Astoria provided above and beyond excellent service during our trip to New York City. The private dining area is a fantastic venue for a business event. We couldn't have asked for a more perfect place for our needs - and its location right off Peacock Alley was a huge plus!

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Montreal
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We were concerned given some of the negative reviews. But overall we had an amazing experience. If you are driving, make sure you drop off your car at the Lexington entrance - other than that slight confusion, checking in was seamless. We were given an upgrade to a one bedroom suite. We also received free breakfast vouchers as part of... More

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Sussex, England
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

We stayed at the Waldorf Astoria for six nights and it was an altogether odd experience. Some parts of this hotel are magnificent - the gold-leafed lobby, the mahogany lifts and the service from the concierges reek of luxury. But other parts are downright ordinary - the catering is best avoided, while the crowds inthe lobby during the day make... More

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Megan_Hennessey, Public Relations Manager at Waldorf Astoria New York, responded to this review
23 May 2013

Good Afternoon meansuitcase, Thank you so much for your detailed comments. We are happy to hear that you enjoyed your stay overall, and that you were able to get a great price! Each of your concerns have been noted by the appropriate departments. We strive to provide an extraordinary experience, and we are disappointed to hear that you felt many... More

Dublin, Ireland
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Stayed for 3 nights for our wedding anniversary. We requested a room on a high floor and we were allocated a nice corner room on the 26th floor. The room was nicely decorated, old world charm. Very comfortable king size bed, nice bathroom and nice furniture throughout. The hotel has class and charm throughout and we found the service generally... More

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See 3 more reviews by AlanNeenan for New York City
Megan_Hennessey, Public Relations Manager at Waldorf Astoria New York, responded to this review
23 May 2013

Good Afternoon AlanNeenan, Thank you so very much for your feedback. We are happy to hear that it was an overall positive experience, but we are very disappointed to hear about the negative aspects you discussed. This is extremely helpful information to us, and it is certainly a training opportunity for both our bell staff and our concierge team. We... More

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Hotel Summarization (Beta)

What travellers say

  • Room service(142)
  • Times Square(73)
  • Very nice(65)
  • Great location(27)
  • Public area(26)
  • Peacock Alley(26)
  • Grand Central(21)
  • Mini bar(16)
  • Flat screen TV(14)
  • Park Avenue(14)

Additional Information about Waldorf Astoria New York

Address: 301 Park Avenue, New York City, NY 10022
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Romantic Hotels in New York City
#109 Luxury Hotels in New York City
#171 Family Hotels in New York City
#185 Business Hotels in New York City
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. This 1,235-room hotel features luxurious guestrooms and spacious suites, 40 meeting rooms (60,000 square feet), three restaurants and bars, retail, Guerlain spa and fitness center. ... more   less 
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Also Known As:
Astoria Waldorf
Waldorf Astoria
New York Waldorf
Waldorf Historia
Waldorf Hotel New York
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Waldorf Astoria Hotel

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Waldorf Astoria New York
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