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The Marcel at Gramercy

3.5 of 5
201 East 24th Street, New York City, NY 10011
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Ranked #119 of 430 hotels in New York City
4.0 of 5 stars 817 Reviews
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817 reviews from our community

What travellers say about this hotel
  • Floor lounge(12)
  • Very clean(11)
  • Rooms are small(10)
  • Street noise(7)
  • Friendly and helpful(7)
  • Air conditioning(6)
  • Boutique hotel(6)
  • Good thing(5)
  • Times Square(4)
  • Reasonable price(4)
Traveller rating
    251
    330
    102
    65
    69
Only show reviews for Family (45) | Couples (218) | Business (117)
Date Rating
gsh_1975
Geneva, Switzerland
Senior Contributor
25 reviews
10 helpful votes
4 of 5 stars Reviewed 16 February 2012 NEW

The Marcel is a neat design hotel in an interesting neighborhood if you want to escape the midtown madness. Subway around the corner. Great service. Good value for money. Then again, if I give the Morgans Hotel five points, I can't give the Marcel five. Deep inside its soul, the Marcel is not a cool design hotel but a normal... More

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artichokefish
Toronto, Canada
Contributor
16 reviews
19 helpful votes
3 of 5 stars Reviewed 16 February 2012 NEW

We stayed at The Marcel at Gramercy overnight while we were in New York for a series of business meetings. The staff were friendly, helpful, and accommodating, which was fantastic. The amenities; however, feel short of expectation. I was told upfront when I checked in that my room would be small. It was! Boy was it ever. I think I... More

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Ramone_Zabala
Los Angeles, CA
1 review
1 helpful vote
5 of 5 stars Reviewed 15 February 2012 NEW
1
person found this review helpful

I can tell you that the Marcel at Gramercy is one of those top-notch kind of customer service venues and I haven't even stayed there -- that's how good they are. My girlfriend was staying in NYC on business over Valentine's Day. I called the front desk to have something set up in her room. Zack and Mark were incredibly... More

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Karen A
Los Angeles, California
1 review
1 helpful vote
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

We have been staying at the Marcel for years, for long stretches of time, and appreciate being taken care of by the staff. Danny always greets us with a smile and was particularly awesome and helpful this trip. Not only did he always have ice sent to our room so one of us could ice our broken foot, but he... More

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gsfg5007
Philadelphia, Pennsylvania
Contributor
15 reviews
10 helpful votes
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Great location for getting anywhere south of Central Park. There was someone there to greet us at the door upon arrival with a smile (a lost art in hospitality sometimes now..) Check-in was smooth, correct, friendly, and prompt. Initial room was small but tastefully decorated and clean, more than enough for us for one night. We would have been happy... More

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
7 February 2012

Dear gsfg5007, Thank you very much for posting your experience at The Marcel at Gramercy on TripAdvisor! I am very glad that you enjoyed your stay with us and our team was able to find a solution to your challenge that was beyond your expectation. We pride ourselves in the hospitality that we offer our guests, thank you for the... More

Joe M
Waltham MA
1 review
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Cool place; high design allowing very efficient space (and pricing). Service well above the level of more expensive places. Near some great restaurants, including 'Inoteca (from which room service is available). More

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Graeme T
Henley-on-Thames, United Kingdom
Senior Contributor
22 reviews
10 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Good value hotel, close to Grammercy. Rooms are typically New York small. On two occasions I have been moved to a sister hotel The Bentley on E62. Whilst the rooms are much larger the location is not great. More

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Mark K
Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 3 February 2012

Stayed here in January 2012 for two nights. Amazing, friendly staff that were very helpful at check-in and providing recomendations to local spots throughout our stay. The rooms were very nice and comfortable. Small compared to large chains but what you would expect in NYC. The rooms were well stocked with snacks and drinks. No bar or restaraunt at the... More

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Louise P
Toronto, Ontario, Canada
1 review
2 helpful votes
5 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

I loved this hotel and I have stayed in a number of NY hotels over the years. The room was spacious and a great price. The staff was outstanding. The location was terrific! Anything I needed was promptly taken care of. Could not have asked for anything more! More

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
30 January 2012

Dear Louise P, We are thrilled that you enjoyed your stay with us! Thank you for sharing you experience on TripAdvisor! I am pleased that you found our staff accommodating and you rank us as one of your favorites! We hope that we are able to welcome you back very soon! Sincerely, Nalini Sullivan General Manager More

rooties
Leeds, United Kingdom
2 reviews
4 of 5 stars Reviewed 23 January 2012

Stayed here for 4 nights and found the staff to be amazingly helpful, especially a couple of the dudes on the door. Nice enough location for either walking or a quick cab either uptown or downtown. called at the downstairs bar for a nightcap and was a nice spot with a friendly barman. lovely view from the 10th floor deck.... More

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MarcelGM, General Manager at The Marcel at Gramercy, responded to this review
30 January 2012

Dear rooties, Thank you for sharing your experience on TripAdvisor! We also LOVE the photos you published of the view from our roof top terrace, they are wonderful! I am very pleased that our staff made you feel welcomed and our location convenient. We hope that we are able to welcome you back very soon! Sincerely, Nalini Sullivan General Manager More

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The Marcel at Gramercy Also Known As

  • Marcel Hotel
  • Marcel Hotel New York
  • Marcel At Gramercy Hotel
  • Marcel
  • Marcel New York
  • Marcel Hotel Nyc
  • Hotel Marcel
  • Hotel Marcel New York
  • Marcel Hotel Ny
  • Marcel Nyc
Address: 201 East 24th Street, New York City, NY 10011

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The Marcel at Gramercy
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