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Hotel Metro Reviews, New York City

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Hotel Metro

3.0 of 5
45 W 35th St, New York City, NY 10001 (Manhattan)
Hotel amenities
Hotel Metro
675 traveller photos
Ranked #53 of 432 hotels in New York City
4.5 of 5 stars 1870 Reviews
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1,870 reviews from our community

Traveller rating
    892
    744
    157
    45
    32
See reviews for
Families
277
 
Couples
801
 
Solo
69
 
Business
84
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, UK
1 review
“Excellent base hotel with added extras”
5 of 5 stars Reviewed 22 May 2013 NEW

We stayed here as a couple in May 2013. The hotel has an Art Deco feel to it & fits in well with the Empire state area. It has 12 floors plus the penthouse which also shares it floor with the gym & the terrace. There is a fire exit style door which seperates the rooms from the public area.... More

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riverside california
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
“not a great stay”
2 of 5 stars Reviewed 22 May 2013 NEW

I have stayed at Hotel Metro several times over the last few years. After the first stay, I have been treated very well as a returning guest and always been upgraded to a very nice room and otherwise treated quite nicely. And have told everyone I know to stay at this great hotel. Not so much this time even though... More

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See 2 more reviews by attytrav. for New York City
Ocean Grove, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
“Worst customer service”
3 of 5 stars Reviewed 21 May 2013 NEW via mobile

On arrival to New York after a overnight plane from LA we arrived at Hotel Metro at 10am. We were very excited to be in New York City for the very first time and being a travel agent I was very excited to see what the city has to offer. Lets just say it did not start out on the... More

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Nottingham, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Wonderful”
5 of 5 stars Reviewed 18 May 2013 NEW

Just returned from a 5 day trip to New York. It was the first time for us and we were delighted with the Metro. It's in a really good location, having a drink on the roof top bar with the Empire State building towering over you is amazing. Hotel Metro is a hotel with charming character and lovely staff. Breakfast... More

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See 3 more reviews by Elizabeth186356 for New York City
Salisbury, United Kingdom
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
54 helpful votes 54 helpful votes
“Don't look anywhere else - here is the place to stay!”
5 of 5 stars Reviewed 17 May 2013 NEW

We chose this Hotel after searching endlessly through the abundance of Hotels available in New York. We felt that it was well located (across the road from Macy's and a stones-throw away from the Empire State Building). We had flown in from Newark Airport and the train link from there to New York Penn Station was exceptionally easy to use... More

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York, United Kingdom
1 review
“Very Unhelpful Staff....or was it British Airways?”
1 of 5 stars Reviewed 15 May 2013

Hi All, First of all, I am not a person who complains, and to be honest this is the first time i have EVER written a report about an hotel but felt, I should let you know just how bad an experience we had. On arival.....no room ready but ok, it was befor the 4pm deadline, so acceptable I suppose.... More

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Milton Keynes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Good location, excellent staff, great breakfast”
5 of 5 stars Reviewed 15 May 2013

This is our 5th visit to NY City but the first stay at Hotel Metro and the weather was definitely on our side. On arriving we were welcomed by the doorman and this was followed by a nice welcome from the reception staff. Our room was on the 7th floor, a small double which we were expecting. Although on the... More

Was this review helpful? Yes 1
Newcastle
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Repeat visitor looking forward to next time”
5 of 5 stars Reviewed 15 May 2013

We have stayed at this hotel on our last three visits to NY and would go back again like a shot. The staff are always friendly, helpful and efficient. The reception and other public areas are very well maintained. The breakfast room can get busy at peak times and difficult to get a table we tried to get down early... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Hotel Metro”
4 of 5 stars Reviewed 15 May 2013

We love this cosy, welcoming, comfortable and brilliantly positioned hotel. Next to the subway for extra ease on the legs. Our first stay in New York was a Trump stay, we discovered Hotel Metro second time round and are going back for the 4th time Dec 2013. The breakfast is included and great. The rooms are clean and comfy beds.... More

Was this review helpful? Yes 1
See 2 more reviews by Trayce G for New York City
London, England
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Great location for exploring NY!”
4 of 5 stars Reviewed 13 May 2013

We stayed at the Hotel Metro for 4 nights and we arrived in the afternoon from the UK with our room ready for us. We booked, and received, a queen sized premium room on the upper floors. The room was a good size, with a very comfortable queen size bed and plenty of pillows. We also had a small table,... More

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Fitzpatrick Grand Central Hotel
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Hotel Summarization (Beta)

What travellers say

  • “Empire state building” (104)
  • “Times Square” (60)
  • “Continental breakfast” (47)
  • “Roof terrace” (41)
  • “Rooftop bar” (36)
  • “Great location” (30)
  • “Very clean” (30)
  • “Fresh fruit” (17)
  • “Free tea” (17)
  • “Subways stations” (16)

What travellers search

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  • new york accommodations cheap near subway
  • hotel metro 45 west 35th street new york
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Additional Information about Hotel Metro

Address: 45 W 35th St, New York City, NY 10001
Region: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#47 Family Hotels in New York City
#149 Business Hotels in New York City
Price Range: $$$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Agoda, Priceline, Hotels.com, Expedia, Tingo and Venere so you can book your Hotel Metro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metro Hotel New York
Metro Hotel New York City
Hotel Metro New York

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Hotel Metro
45 W 35th St
New York City, NY 10001
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