TownePlace Suites Little Rock West

Also Known As:: Towneplace Suites Little Rock West Hotel Little Rock; Towneplace Suites Little Rock West Hotel

Address: 12 Crossings Court, I-430 & Shackleford Rd - Exit 5, Little Rock, AR 72205

Phone Number:

Region: United States > Arkansas > Little Rock

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Romantic Hotels in Little Rock

#10 Business Hotels in Little Rock

#15 Family Hotels in Little Rock

Price Range: $

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Located at Shackleford Crossings in West Little Rock is the TownePlace Suites by MarriottOur hotel is designed and equipped for our guest to travel without leaving home, with amenities such as: - Full-Kitchens in every room- Conventional oven in our one and two bedroom suites- 32" flat panel TV's with HBO- Complimentary wired and wireless internet- Wake up to a deluxe complimentary breakfast, served every morning, with items such as eggs, bacon, sausage and Belgium waffles. Several healthy options are also available- Join us during our managers' receptions held Monday thru Thursday from 5:30pm until 6:30pm and enjoy many food options in our buffet- Stay in shape and up to date with built-in TV's on each piece of cardio equipment in our fitness center. Complimentary headphones are available. Treadmills, elliptical machine and free weights are just a guest key away- Take a dip in our pool or fire up the grill and relax on our patio. ... more less

Reservation Options:: TripAdvisor is proud to partner with Orbitz, Marriott, Expedia, Hotels.com, Travelocity, Booking.com, Tingo and Venere so you can book your TownePlace Suites Little Rock West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Cathy M

Birmingham, Alabama

1 review

“Home Away From Home”

Reviewed 10 May 2013

The staff at the TownePlace Suites in West Little Rock, AR truly makes you feel like you are one of the family! I am currently working on a project in Little Rock & began staying at this property in January, 2013. From the very first time our team walked in the door Nicholas & his staff made us feel so... More

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Dear Cathy, Thank you so much for your kind review! I am glad to hear that our best asset, our staff, is appreciated and that their efforts do not go unnoticed. We are so pleased that you are enjoying your time with us. Stephanie Ferguson Director of Sales More

iqzooo

Fayetteville, AR

Reviewer

4 reviews

3 hotel reviews

Reviews in 5 cities

2 helpful votes

“Disappointed in Marriott”

Reviewed 6 May 2013

Was there with several family members over the weekend of May 3-May 5, 2013. Many of the guests were loud. The maid service did not come on Saturday until after we left to eat at 6:30 PM! I had carried the towels down to the front deak to see if they were going to bring clean ones or if I... More

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Thank you for submitting this review. Unfortunately, on Saturday morning two of our housekeepers had family emergencies that required them to leave the hotel early. As you might imagine, that resulted in several "extra" rooms for the remaining staff to clean. We do apologize for the delay in having your room serviced. We have two elevators in the hotel, both... More

arc4u

sunny flordia

Senior Reviewer

9 reviews

6 hotel reviews

Reviews in 6 cities

“Pretty good but needs work.”

Reviewed 5 May 2013

The place was clean but not up to Marriott standards. Things missing from the room and hotel. For example, Tea, on welcome counter, there was only one kind when usually many choices, when I asked it was met with oh well all we have. I love Marriott and TownPlace Suites is usually my favorite but if your used to excellent... More

Thank you for submitting your review. As mentioned in recent responses, we have a new Operations Manager in place and I believe that the cleanliness of the hotel will be back to, and hopefully exceeding, Marriott standards. I would be interested to know more about the interaction you had regarding the tea. We offer at least three different flavors of... More

Mike F

Arkansas

Senior Contributor

27 reviews

22 hotel reviews

Reviews in 16 cities

11 helpful votes

“Good potential-showing signs of neglect”

Reviewed 29 April 2013

Recently stayed here one night and I need to echo what some of the past reviewers had to say about the cleanliness of this location. As a Marriott Platinum member I strive to stay at Marriott properties and am usually impressed by the care taken at their hotels. The hotel appears to be just a few years old but is... More

Dear Mike, Thank you for taking your time to submit this review. We now have a new Operations Manager in place that is responsible for monitoring our housekeeping staff. Cleanliness is a point of pride for all Marriott properties and I am disappointed to learn that we are not meeting the expectations of valued guests, such as yourself. We appreciate... More

marvin w

Salt Lake City, Utah

“great place to stay”

Reviewed 22 April 2013

This was my first time in little rock arkansas and my first time staying at a marriott towneplace suite. I'm a marriott rewards member and love staying at different marriott properties. This place was so outsanding with its customer service and friendly staff, i highly recommend anyone who comes to little rock to stay here.

Thank you for your review! We are happy to hear that you had such a nice stay with us. The next time you come back to Little Rock, be sure to stay with us again! Stephanie Ferguson More

Joe_G44148

Bolivar, Missouri

“Very Disappointed - Filthy”

Reviewed 27 March 2013

We always stay at Marriott hotels whenever possible and have NEVER had any issues. Needless to say, we were surprised at how dirty this hotel was, considering it is relatively new. Our first clue was the overflowing trash can at the front entrance, along with a full trash bag sitting next to the can with trash on the ground all... More

Was this review helpful? Yes 2

The management team and I are very disappointed to hear about your stay. Our hotel's cleanliness is a feature that is typically raved about by our guests and we were appalled to read about your experience. Since reading this review, we have met with all of our staff to ensure that something like this will not happen again. Please try... More

eah1968

Harrison, Arkansas

2 reviews

“Great place for the price”

Reviewed 6 March 2013

I appreciate that this hotel accepts dogs. Even though the pet fee is rather steep, it was worth it to travel with our pet. However, the hotel needs to make people feel like they are getting some value for the $100 non-refundable fee. Perhaps the front office should hand out dog waste bags to customers with pets, with instructions on... More

Thank you for your feedback- the General Manager and I really like your suggestion of having something to give to guests traveling with pets, like yourself. I will be ordering and putting together dog and cat "welcome bags" that will be handed out at the front desk upon check-in. We apologize for the waste not being picked up- our staff... More

connieamethyst

Dallas

3 reviews

Reviews in 2 cities

4 helpful votes

“Wonderful place”

Reviewed 4 March 2013

My husband and I were in town from February 13-16 due to my sister's surgery at UAMS, and spent 3 nights at Towne Place. We couldn't have been more pleased with our choice of hotel. Everything about the room, hotel, and staff was excellent. Our room (and the whole hotel) was very clean, the bed was very comfortable, and breakfast... More

I am so pleased to hear that you had such a positive experience, despite being here for a sad reason. We truly look forward to seeing you and your family soon- thank you for taking the time to write such a kind review for us! More

louisianagal

baton rouge, louisiana

36 reviews

7 hotel reviews

Reviews in 15 cities

81 helpful votes

“Liked the hotel - not the pet fee”

Reviewed 19 February 2013

We stayed here strictly because we always stay at Marriott properties and needed a place that would accept our dog. Overall, we were pleased although housekeeping could be a little better. I was a little surprised to find only one roll of toilet paper in a room designed to sleep 4. Positives: Free breakfast and manager's reception. Close to shopping... More

Thank you for your feedback on this stay with us. I am happy to see that you were able to take advantage of our complimentary breakfasts and managers receptions- we really enjoy being able to mingle with guests in the evenings! Our GM and I are disappointed to hear that your room was not up to our cleanliness standard- we... More

Azariah56

Fort Knox, Kentucky

Reviews in 3 cities

1 helpful vote

“Good atmosphere”

Reviewed 18 February 2013

We stayed here in an overnight on our way to Texas. We arrived at around 5 pm and a hot snack was being provided in the lobby. There was plenty of space to relax and catch up on my messages. There were several restaurants and shopping close. We ate at Texas Roadhouse. Our room was nice, clean, and the beds... More

Thank you for your kind review! I am happy to hear you were able to take advantage of our close location to Texas Roadhouse and enjoyed the larger suite. We hope to see you on your next visit! More

1-10 of 74 reviews

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TownePlace Suites Little Rock West Hotel Reviews, Little Rock

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