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Residence Inn Little Rock

3.0 of 5
1401 South Shackleford Road, Little Rock, AR 72211
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Ranked #24 of 56 hotels in Little Rock
3.5 of 5 stars 28 Reviews
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28 reviews from our community

    Trip type
Traveller rating
    7
    8
    3
    7
    3
Date Rating
Rosa L
Dixon, Missouri, United States
1 review
5 of 5 stars Reviewed 3 February 2012

I have stayed in the hotel for the past year and a half due to job requirement to make multiple trips. i would like to commend some of the employees as follows: Ms Carla N my houseekeeper that day to day she ensures every inch of my room is clean and in order. always have clean linnens, fresh towels, room... More

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Avid_trotter
Houston, Texas
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed 28 December 2011

A budget hotel and definately not to Marriott standards. More

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Hellfighter
NY
Contributor
12 reviews
3 helpful votes
3 of 5 stars Reviewed 18 November 2011

Not what you would expect from a Residence Inn with regards to Breakfast and dinner offerings. Food was poor in quality and quantity, No coffee was available each of the 4 days of my stay during breakfast. If you are looking for the benefit of a complimentary meal skip this Residence Inn. Otherwise the rooms are comfortable, the location convenient... More

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jrfamily4
arnold,maryland
Reviewer
4 reviews
4 helpful votes
4 of 5 stars Reviewed 18 July 2011

The staff was very helpful and friendly, especially Veronica at the front desk. The hotel was clean and convenient to restaurants etc. Our room was very quiet but could have used some updating. The breakfast was wonderful in the morning as well. More

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GMLittleRock, General Manager at Residence Inn Little Rock, responded to this review
19 July 2011

Thank you very much for your feedback and recommendation! I will certainly pass on to Veronica your positive comments. I want to personally thank you for choosing our property for your stay in Little Rock. We enjoyed having you! Sincerely, Justin Rodgers General Manager More

stngr08
Chicago, Illinois
1 review
2 of 5 stars Reviewed 20 April 2011

This hotel belongs to the old style apartment type build Residence Inn. The inconvience of crossing the lot to be able to reach the Gatehouse and frontdesk is not ideal especially if bad weather condition occur. Hallways smells, an indication that a thorough carpet cleaning is needed or has to be replace. Food served at the breakfast was far from... More

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GMLittleRock, General Manager at Residence Inn Little Rock, responded to this review
21 April 2011

Thank you very much for your feedback on our property. We are constantly improving the way we do business and your comments hep us in this regard. I apologize that you had a negative experience with your breakfast and also with your kitchen. These areas have been addressed and your feedback will help us do better in the future. Thank... More

Wesnet
Atlanta, GA
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 31 March 2011

This is the typical Residence Inn with spacious suites and a very comfortable bed. The staff was very friendly especially those that managed the breakfast and evening social. They seem to really care about the guests and went out of the way to be accommodating. The fitness room was small and 2 of the 4 exercise machines were out of... More

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Dena Heinlein, Manager at Residence Inn Little Rock, responded to this review
4 April 2011

Thanks very much for your review and recommendation Wesnet! It was truly our pleasure to have you stay with us, we hope to see you again soon. Yours truly, Justin Rodgers, General Manager More

chrissynkris
Arkansas
Contributor
16 reviews
1 helpful vote
4 of 5 stars Reviewed 16 March 2011

I booked this room through Priceline and it did not disappoint. THe room was spacious. It has a seating/living room area, a kitchen area with a bar counter for you to eat at. The kitchen is equipped with a fridge, microwave, dishwasher and utensils. THe bed was comfortable - firm but comfortable. I had a very good night sleep there.... More

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Sunny Finnell, Admin at Residence Inn Little Rock, responded to this review
21 March 2011

Thank you so much for your review! We get no better compliment that hearing that you will be back! Hope to see you soon Take care, Justin Rodgers General Manager More

rdgibb
Bluffton,SC
1 review
2 of 5 stars Reviewed 30 January 2011

Furniture is frayed, dirty and worn. Refer didn't work, dishwasher was broke, kitchen utensils were inadequate and the room was dirty More

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Sunny Finnell, General Manager at Residence Inn Little Rock, responded to this review
7 February 2011

Dear Rd: We apologize that the suite you stayed in wasn’t up to our high Marriott standards during your stay. Please feel free to contact me personally and I’ll be glad to discuss the issue with you. Your business is important to us. Justin Rodgers. General Manager More

BlackCat307
Springdale, Arkansas
Senior Reviewer
10 reviews
8 helpful votes
4 of 5 stars Reviewed 13 January 2011
1
person found this review helpful

Overall, this is a great little hotel. It has a convenient location, friendly staff, clean rooms, and great amenities. The only cons were the TV remote that seemed to be low on batteries, and the fact that the rooms are not connected to the main check-in area. This means you have to walk across the parking lot if you want... More

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Sunny Finnell, General Manager at Residence Inn Little Rock, responded to this review
7 February 2011

GM Response: Thank you for posting a review of our property. We are glad you found our staff friendly and rooms clean. We hope to see you soon! Justin Rodgers General Manager More

alli80
Louisville, KY
1 review
1 helpful vote
1 of 5 stars Reviewed 10 November 2010
1
person found this review helpful

My husband and two children stayed here over the holidays last year (2009). Thought it was great until once we left and realized I had left my computer bag containing my Mac laptop and our newborn daughter's birth announcements in the room. When we returned for it just a few hours later, no one knew anything, yet the room was... More

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Residence Inn Little Rock Also Known As

  • Little Rock Residence Inn
Address: 1401 South Shackleford Road, Little Rock, AR 72211

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