Checked in late at night after 12 hours of driving. Room was dirty, bed cover full of stain. It was obvious the room have not been cleaned for a while... Cigarettes ashes on the floor and on the phone, triggered us to call the manager on duty, Alfonso, to inform him that someone, prior to us, was smoking in the... More

Staff was great. Parking was good for my truck (expiditor) Beds comfortable, toilet loose, SMALL bathroom. floors have laminate planking to look like wood floors, very pretty but looked like it was not mopped in months, Kept our socks on....We had ground floor outdoor access to parking lot which we liked and asked for. I went out after dark to... More

So when I first walked in I thought it was great, Had just driven for 14 hours in a moving truck so I couldn't wait to sleep. The man working the desk was helpful and nice (Asked why I was traveling, which I did not like-thought that was odd), but I found that the people who were walking in at... More

Soon as I walked in the check in staff greated me & made me feel welcomed. The young gentlmen was informative and was friendly. He showed what great customer service is all about. The prices for the room are affordable. Hotel rooms were very spacious and clean. I like the location. Had many places to choose from.... Would recommend and... More

You have been warned. Read the bad reviews. The night people at the front desk were awesome though. They gave me great directions and advice! They were super friendly. I stayed here two nights. I didn't sleep the first night because the heater was annoying and kept coming on. The fan wouldn't stay on or off. It kept waking me... More

I've been a returning customer for over a year. With a special "Thank you" to Dean for setting up my reservation and room accommodation on top floor. I traveled into El Paso on a very busy holiday weekend. Experienced another awesome stay!! Lupe Campos

My husband and I were looking for a clean quite place to stay from a 16 hours of driving on I-10. We saw the sign for the Red Roof Inn and new it was a well known place and the price on the sign was $39 which was great and they had free wifi. However when we got there the... More

Had my two daughters and dog with us. Had two full beds on first floor close to office. Looked clean but for two beds , room had very little towels( one hand towel, washcloth , bath towel).bathroom was tiny and toliet seat had a spot of dried urine and human hair bits on floor behind door and Inside tub .... More

Every time I come to El Paso, I always stay at Red Roof Inn on the east side. I've been coming here for three years and Dean is the best at the front desk. The rooms are newly renovated, always clean and the flat screen TVs are a nice plus. This place is the best deal in El Paso