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Hilton Garden Inn El Paso Airport

3.0 of 5
6650 Gateway Blvd East, El Paso, TX 79915
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Hilton Garden Inn El Paso Airport
Ranked #30 of 78 hotels in El Paso
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26 reviews from our community

    Trip type
Traveller rating
    11
    6
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Date Rating
us
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

Hotel staff and Mgmt. are professionals and run this place very effectively. Rooms give great first impression with smell and appearance when entering. Breakfast is to order and a nice touch with freshness and taste. Oh yes...and the but: I arrived when it was very cool outside and did not notice but, the next day is was very warm and... More

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See 2 more reviews by chucky22 for El Paso
Fayetteville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Great hotel and staff. Friendly and helpful. The location is easy to get to and interstate access easy nearby. Breakfast staff was very fast and friendly. Room was clean and quiet. Copy of bill was under door the morning of check out making the process fast as I have come to expect from Hilton Garden Inns across the country.

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Review collected in partnership with Hilton Garden Inn

Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review
14 May 2013

Thank you for your comments on your stay with us. The staff here at the hotel take pride in trying to achieve great customer services in all areas of the hotel and we are very pleased to hear you received it during your time with us. We hope you can be are guest soon as we always look forward to... More

Statesville, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 May 2013

Terrible. The front desk clerk informed me upon arrival that there was no more non smoking rooms despite having a reservation 2 weeks in advance. Considering it was late I had no option but to take the room. Immediatly upon entering the room the smell was overwhelming. It was smoke that has been covered up by some strange chemical. Even... More

Was this review helpful? Yes 1

Review collected in partnership with Hilton Garden Inn

Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review
14 May 2013

I want to thank you for your recent comments of your past stay with us. It is our goal to honor all reservations as best we can and sometimes there are factors beyond our control. As a nonsmoker myself I understand after a long day of travel what it must of been like to be told at the desk the... More

GROVETOWN
2 reviews
5 of 5 stars Reviewed 1 May 2013

I do not know where to begin talking about this OUTSTANDING hotel. EVERYTHING is GREAT!! Everyone on the staff is extremely friendly. I have stayed here numerous of times, and NOT ONCE encountered a person with a negative attitude. The breakfast is really good! I will not ever stay anywhere else when I come to El Paso!

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review
2 May 2013

Thank you so much for your kind words on your most recent stay with us and it was a pleasure having you as our guest once again. We look forward to you staying with us again and thank you for being so loyal to Hilton Garden Inn. Thank you again and have a great day! More

Fort Lauderdale, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 April 2013

This is the type of property that attracts guests only because of the brand. I chose this property because other family members had Hilton reward points and wanted to stay there. I was by myself and only required a clean room. I did not plan on spending much time in the hotel or use any of the amenities. I became... More

Was this review helpful? Yes 1

Review collected in partnership with Hilton Garden Inn

Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review
29 April 2013

We want to thank you for your comments on your stay at the Hilton Garden Inn Airport and we want to extended an apologize for the lack of service in your room and in the food and beverage area which you of should received. I have addressed the matter with the Executive Chef on your experience and with the Executive... More

Mt. Vernon, IN, United States
1 review
5 of 5 stars Reviewed 23 April 2013

Excellent, clean, super friendly service. I will stay there again in July. And I have notified my customer there that they should recommend this hotel to others that come into town to do business with them.

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Review collected in partnership with Hilton Garden Inn

Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review
29 April 2013

We are happy to hear we have won your trust and our looking forward to your next stay with us. It was our pleasure having you as our guest and we will continue to strive for great service and clean rooms. Thank you again and see you soon! More

New York, United States
1 review
5 of 5 stars Reviewed 21 April 2013

This is the 2nd or 3rd time I have stayed at this hotel for about a week and I highly recommend it. The service is first rate. For business travelers in-room internet (wired and wireless) is excellent as is the well-equipped business center (open 24 hrs). I always have both dinner and breakfast at the hotel and both are excellent.

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Review collected in partnership with Hilton Garden Inn

Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review
29 April 2013

Thank you for your kind words and we are grateful you have given us the chance to continue to service your business. We will let out team in food and beverage know what a impact they have made during your stay. Thank you again and we look forward to your next visit! More

Fredericksburg, Virginia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 14 April 2013

This property is a great Hilton Garden Inn. It looks like a brand new hotel. The bar and restaurant area is very well decorated and contemporary looking. The rooms are typical HGI. Adjustable firmness on the beds, nice sitting chair, big HDTV, and very comfortable. The staff was very nice and helpful. I got in late one evening and decided... More

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See 2 more reviews by KwajTom for El Paso
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review
15 April 2013

Thank you for your feedback on your most recent stay with us. We are very happy you enjoyed your stay and enjoyed the hotel as well as the food. I am glad to hear the staff treated you well and want to say thank you for your stay and I hope we see you again soon! More

1 review
5 of 5 stars Reviewed 11 April 2013

Great place to. Conveniently located near the airport, I-10, and Hwy-54. Only issue is it is close to the asphalt factory though you don't know it when inside the hotel. Many restaurants conveniently located in driving distance. The hotel has a shuttle that will take you to most places within a three mile radius as well as pickup/dropoff at the... More

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Review collected in partnership with Hilton Garden Inn

Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review
15 April 2013

Thank you for your kind words on your stay at the Hilton Garden Inn Airport. We are pleased you enjoyed your stay and the staff made you feel very welcomed and part of the family. We look forward to your next visit and hope you have a great week! More

Austin, TX
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 16 March 2013

I'm rating this hotel 5 stars, mostly due to: the wonderful staff, who went above and beyond in friendliness, helpfulness; the lovely hotel and onsite restuarant; and the easy access to the airport (5 min. away). I arrived in El Paso after dark, with reservations with another hotel. I could not find that other place, primarily because it was very... More

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Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review
18 March 2013

Thank you for your comments especially on the great service by the two employees. They will be part of a celebration for there efforts. I am pleased to know the culture we teach is going on even though I am not there. Thank you again and I hope we see you again soon!!!! More

 
 
Hilton Garden Inn El Paso Airport
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Additional Information about Hilton Garden Inn El Paso Airport

Address: 6650 Gateway Blvd East, El Paso, TX 79915
Phone Number:
Region: United States > Texas > El Paso
Hotel Style:
Ranked #30 of 78 hotels in El Paso
Price Range: $
Hotel Class:3 star (3*)
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