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Residence Inn Philadelphia Airport

3.0 of 5
4630 Island Avenue, Philadelphia, PA 19153
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Residence Inn Philadelphia Airport
Ranked #58 of 84 hotels in Philadelphia
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70 reviews from our community

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Date Rating
Stroudsburg, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 21 April 2013

A most wonderful place. Was traveling for business when stuck in a torrential rainstorm and did not know how to navigate from Philly airport to hotel. The staff provided step by step directions-not to far from Rt 291. Very nice accomodating rooms and great breakfast for the price-only downside was pet fee of $150.00.

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Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
23 April 2013

Thank you for taking the time to share your experince with us. We appreciate your wonderful comments about the hotel and we hope that you will stay with us again if you are in the area. Warmest Regards More

Galloway, New Jersey, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 17 April 2013

I have stayed at numerous Marriotts and have come to expect a certain quality; this particular property really did not live up to the standards that I associate with the Marriott brand. The rooms and their furnishings are badly in need of repair/updating. There is a heavy mold (or possibly even algae?) odor to the running water. There are a... More

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Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
22 April 2013

Michelle V, Thank you for taking the time to share your experience . I am sorry to hear that you had such an unpleasant experience. We will be undergoing renovations to our guestrooms shortly to update our appearance. If you would like to discuss the other matters, you may contact me at (215)-492-1611 at your earliest convenience. Warmest Regards More

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Albany, NY
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 25 March 2013

Just returned from 3 night stay during the NCAA bball tourney. Hotel is right near airport with several other hotels and only a few miles from the Wells Fargo Center. The manager at the front desk was kind enough to find me a room and allow me to check in early while the others were at the afternoon games. This... More

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Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
19 April 2013

Thank you for taking the time to write a review. We appreciate your comments, and we look forward to serving you again in the future. Warmest Regards, More

Philadelphia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 March 2013

What a nice property. Staff very friendly from the front desk to the housekeepers to the breakfast attendant to the van driver. The breakfast was excellent. I hope they keep it complimentary. I wish I was an extended stay guest because I could easily make myself at home here. They were sold out of 2 queens so my friend had... More

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Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
26 March 2013

Jill J, Thank you for taking the time to share your experience. I truly appreciate your kind words, and I will be sure to share your comments with my staff during our daily meeting. I hope that you will choose to stay with us again when travelling to the area. Warmest Regards, More

From Here to There
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 14 March 2013

This is one of the worst Residence Inns I've stayed at...left early and went to another RI. There are security guards everywhere roaming around. This may make some people feel safe, but it makes me feel like I'm in an area that is unsafe...I've stayed at dozens of Residence Inns and never seen security like this before. The rooms were... More

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Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
18 March 2013

Thank you for taking the time to share your experience. We have security on our extended exterior property to help maintain the safety of our guests and employees. I apologize that they made you feel uneasy and unsafe, that is definitely not our intentions. If you would like to discuss the matter further, please feel free to cotact me at... More

Saugerties, New York
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 17 February 2013

Stuck in Philadelphia during recent Northeaster. Booked this hotel when I realized I would not be getting home until Sunday. Staff was great, especially given the difficulties of the storm and influx of stranded travelers. No restaurants nearby, but shuttle is available to get you to the airport or nearby SEPTA station. Room was clean, breakfast typical for Residence Inn.... More

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See 4 more reviews by mrwardell for Philadelphia
Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
22 February 2013

Dear mrwardell, Thank you for taking the time to share your recent experience at our property. I truly appreciate your kind words about my staff and our property. I will be sure to share you experience with the entire staff during our morning meeting. Thank you for choosing the Residence Inn Philadelphia Airport. I hope that we will be able... More

Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 25 January 2013

Very nice 2BR Suite - maybe nicer than the newer properties. Two drawbacks -- the lobby food area is somewhat gross and there is no WiFi in the rooms not a wired hookup in the bedrooms. Not having Wifi is becoming inexcusable when you can just about get a connection to the Hilton across the street.

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Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
28 January 2013

Dear Marc R, Thank you for your feedback. I am sorry that you were disappointed that we currently do not have wireless internet in our guest rooms. I Promise, that it is on its way, and all of our guest rooms will have both wired & wireless capabilities by April. I hope that you will give us the opportunity to... More

philadelphia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 January 2013

I was in Philadelphia for a family event / business trip and was extremely pleased with the service and location of the facility The front desk staff was polite/friendly and assisted me whenever I had a question. The service staff was kind and cheerful. The staff could not have been more attentive, especially the house cleaning staff. I would stay... More

Was this review helpful? Yes 1
Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
24 January 2013

Dear Travlr5, Thank you for taking the time to share your wonderful experience at our Hotel. We appreciate your kind words, and I will be sure to share your comments with the entire staff. I hope that we will be able to serve you again in the future. Warmest Regards, More

New York City, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 January 2013

If you want to get ignored by the front desk, this is the place to stay. Checked in on a Friday afternoon and noticed how cold the room was, assumed it was because someone left one of the bedroom windows open. Came back to the room around 10pm and noticed it was still cold. Called the front desk about the... More

Was this review helpful? Yes 4
Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
8 January 2013

Dear Guest, Iam sorry to hear of your unpleasant experience. Please contact me at the hotel (215) 492-1611 at your earliest convenience so we may discuss the situation further. Warmest Regards, More

1 review
5 of 5 stars Reviewed 16 December 2012 via mobile

I host an annual girlfriends holiday gathering for a few friends each year. This year I decided on a different environment and I couldn't have been more pleased with this location. The room offered everything that we needed and more. The fireplace was an extra added bonus. The staff could not have been more attentive. I would stay at this... More

Was this review helpful? Yes
Michele Y, General Manager at Residence Inn Philadelphia Airport, responded to this review
6 January 2013

Thank you for taking the time to share your recent experience. We truly appreciate your kind words, and we hope that we can be of service to you again in the future. Warmest Regards, More

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Additional Information about Residence Inn Philadelphia Airport

Also Known As:
Residence Inn Philadelphia Airport Hotel Philadelphia
Residence Inn Philadelphia Airport Hotel
Residence Inn Philadelphia
Philadelphia Residence Inn
Address: 4630 Island Avenue, Philadelphia, PA 19153
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 84 hotels in Philadelphia
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Residence Inn Philadelphia Airport is the perfect extended stay hotel for project teams, relocations, temporary housing and corporate housing in Philadelphia, Pennsylvania. Our hotel is just a few miles drive from the Philadelphia International Airport and offers complimentary airport shuttle service. The Philadelphia Sports Complex is a two mile drive from our hotel and Center City, PA is easily accessible by car or rail. Our Philadelphia airport hotel features separate sleeping, living and eating areas plus a fully equipped kitchen. Stop by The Market, open 24-hours, for a great selection of food and beverages on the go. You will feel like you never left home with our free daily hot breakfast buffet, nightly social events, LCD flat panel televisions and complimentary high-speed Internet. For business or pleasure travel, our friendly 24-hour Philadelphia airport suites staff is here to make you feel right at home, with legendary Marriott service. ... more   less 
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Residence Inn Philadelphia Airport
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