The hotel is very close to airport for a quick night stay. Front desk people very nice and rooms and clean. If you are a Diamond member the perks they give you are very nice.
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Dear nikki721,
Thank you for the comments regarding your recent stay here at the Hilton Philadelphia Airport. I review all guest comments and share them with our staff in order to keep them focused on improving our service each and every day. The only way we can get better at what we do is with feedback - both positive and...
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I recently stayed at this hotel during an overnight business trip and was happy with my stay. The staff was very friendly and welcoming. The rooms were pretty basic, but they were clean. The hotel has two restaurants on-site, which was very convenient. I ate at the Sports Bar and the staff was very friendly and the food was good....
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Dear Autumn L,
I would like to thank you personally for staying with us here at the Hilton Philadelphia Airport. I would also like to thank you for sharing your experience - the best advertisment we could ever get is from our customers!!! I make it a point to read all guest comments and feedback in order to keep our...
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This was my first visit to this property, and I was pleasantly surprised. The weekend rate was very reasonable and unlike other hotels which are geared primarily toward the weekday businessperson, there was no corresponding reduction in services during my weekend stay. Although the room was showing some signs of wear, it was still being maintained well, was clean and...
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Dear eelSeattle,
I would like to first thank you for staying with us here at the Hilton Philadelphia Airport. You have many choices, and we certainly appreciate you choosing our property. Secondly, thank you so much for the feedback regarding your stay. I make it a point to review ALL guest comments in order to keep our staff focused on...
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I have taken this hotel off my list ever since I have started traveling with just an iPad. There is no wireless internet offered in the rooms.
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Dear hiflya,
I wanted to first thank you for staying with us, and secondly for your feedback. I make it a point to read and review all guest comments in order to keep our staff striving for excellence. As we strive for that perfection, the best way to improve our service and our property is through feedback from our guests...
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Older Property seems well maintained, good service, quiet for immediately adjacent to airport, in second floor room nothing was square - light fixtures, outlets, grates, etc were all off horizontal or vertical, not damaged or bad, just not good from perspective! Did have flat screen, though very small for room size, and very limited TV channels for a Hilton.
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Dear Hobietim,
I would like to first thank you for choosing our hotel during your recent visit to Philadelphia, but also thank you for the feedback regarding our service and our facilities. I make it a point to review all comments regarding our hotel. The only way we can improve what we do is with feedback, both positive and constructive,...
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I have been visiting this hotel for a long time. I have noticed vastly improved quality and service.
from bedding to bathroom amenities. It has become areal hilton. ( i had been a hilton Diamond member). In addition to quality, comfortable bedding the service level has reached new heights. very responsive and service oriented. extremely friendly. The new General manager...
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Dear Harithw,
First, allow me to thank you for your review of your recent stay here at the Hilton Philadelphia Airport, and secondly thank you for the opportunity to be your hotel of choice when traveling to our area. As we strive every day to provide an outstanding experience for all of our guests, any and all feedback we can...
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All staff were very friendly & helpful; two employees stood out. Carol, one of the servers @ the Honors members Manager's Reception, made this 'mature' single female traveler feel welcomed. Carmelita, dining room hostess provided excellant customer service acknowleding the wait time for my order. My room was clean & quiet despite on the busy side of the building; bed...
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Dear Akleine,
I want to thank you for your response regarding your recent stay here with us at the HIlton Philadelphia Airport. As we strive for perfection in all we do, the best way to improve is with feedback - both positive and constructive - from our guests.
Thank you so much for the kind words in regards to our...
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I stayed at this hotel for only one night due to an overnight layover between flights, so take my review for what it's worth, but I had a good experience. From check-in to check-out, the staff was on point. Friendly, helpful and accommodating... What more could a weary traveler ask for? My room was clean and of more than ample...
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Dear Wanderingme928,
I want to thank you for taking the time to share your thoughts and experience regarding your stay with us here at the Hilton Philadelphia Airport Hotel. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We want every guest...
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This Hilton, is not what you'd expect from "Hilton".
This is supposed to be 3.5 stars, upscale, but it is far from it. I would give it 2 stars at best.
The bed was small (a queen at best), and not the best quality. And I was amazed that there was no fridge in the room. I've never been to...
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Dear Michaelyd,
I would like to first thank you for staying with us, as you have many choices when looking for accommodations in Philadelphia. I make it a point to reveiw ALL guest comments in an effort to improve our service and product. I also want to apologize for the perception we left you with of not being up to...
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Very friendly people work here. Loved the Tuesday and Wednesday manager reception, got to talk to lots of people. The rooms were not what I would expect at a Hilton. Very clean but several little things made it a little off. Slow drains in the sink and tub, tile not matched in the bathroom. My co-worker said water came into...
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Dear WeddingRingStaysOn,
I would like to first thank you for your feedback and sharing your stay's experience here at the Hilton Philadelphia Airport. The best advertising that we can have as a hotel is directly from our guests!! I am very pleased to see that you enjoyed your stay. Our staff always goes above and beyond to ensure that every...
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