My laptop was stolen out of a locked guest room. The hotel staff went through the motions of trying to get to the bottom of what happened, but the bottom line is that the minute the computer was reported as missing I was treated like a nuisance. Hotel personnel did not encourage me to file a police report, and when... more

The hotel is new, clean and efficient. Staff are pleasant and helpful. Short walk through the Philadelphia Convention Centre to get to Walnut, Chestnut, Market Streets. Steps to the Reading Market for a great breakfast or lunch. Rooms are standard, LCD TV is good and there's a nice big shower. Typically annoying Sheraton low-level lighting in the bathroom so close... more

I had a bit of a debacle booking my hotel room in Philadelphia for a conference I attended this past week. I landed up changing hotels to the Four Points, despite the negative reviews I read on TripAdvisor. I should've listened to what others had to say since the lower price of this hotel was not worth it! I felt... more

I picked this hotel since it was walking distance to the convention center and had a parking lot across the street. The parking lot is not run by the hotel, but it was easy for me to check on and use my car. I had called ahead of time to find out about the parking situation. They do have valet... more

Beware: If you are traveling for business and there is a convention in the Philadelphia Convention Center, rates for this hotel will skyrocket. I'm paying $225 a night for a room that would typically be $136. But, because there are 3,000 people in town for the conference I am attending, they raised the rates. So, if you come during an... more

I stayed for 5 nights for the very near convention center. first the pros: very friendly staff, clean rooms, very convenient location if you are here for the convention center. on the downside: 1-There is absolutely no free parking area like most hotels I have been to..although there are plenty of open space and parking areas around the building..they could... more

This hotel is ideally situated in Center City. We arrived on Friday evening and had dinner at Ralph's in the Italian Market section. We walked from the hotel on Saturday morning for breakfast at Reading Terminal Market and then spent the day on the Trolley. Visited the Pennsylvania Museum of Art, St. Peter & Paul's Cathedral, Love Park, and many... more

The Four Points Philadelphia City Center is located adjacent to the Philadelphia Convention Center and is a great location if you are attending a conference or meeting there. It is literally across the street from the Convention Center and location can't be beat. Two blocks down is the Reading Terminal Market and only about two to four blocks away is... more

My mom and I stayed here for 3 nights in Oct 09. I was a little hesitant based on several negative reviews posted here but I wanted a new hotel and paid a very reasonable $132 per night, about $100 less than the Sofitel or other higher-end hotel, and it was the same distance to the sights. THE GOOD: the... more