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Sofitel Philadelphia Hotel

4.0 of 5
120 South 17th Street, Philadelphia, PA 19103 (City Center West)
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Sofitel Philadelphia Hotel
Ranked #9 of 84 hotels in Philadelphia
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1,232 reviews from our community

Traveller rating
    705
    384
    77
    42
    24
See reviews for
Families
166
 
Couples
451
 
Solo
99
 
Business
290
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Westchester, New York, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 May 2013 NEW

The location of this hotel was fantastic, don't get me wrong, but the absolute best part of this hotel were the beds... I have yet to lie on a more comfortable mattress and I NEED someone from this hotel to tell me which one they are so I can buy one for my house! Only thing about the place I... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

Slept wonderfully! Bed is so comfy, room was quiet and I could control the temperature. Centrally located in the heart of Philly. Complimentary tea, coffee and pastries for early risers. Stayed 4 nights.

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Trenton, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 May 2013 NEW

I stayed at this hotel while in town for a wedding. The staff are extremely attentive and my room was spotless. The location is absolutely the best for exploring the best that Philly has to offer. The drinks at the hotel bar are exceedingly expensive, so proceed with caution. Also, I was supposed to attend a 3pm wedding, but my... More

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SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
16 May 2013

Dear 562VeeD, Thank you for your great review! I am delighted that you had such a wonderful experience with us while in town to celebrate a wedding and that you had the opportunity to explore the great area that we are located in as well. We look forward to welcoming you back again in the future for another great stay.... More

Durham
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

I have stayed at the Sofitel in Philadelphia off and on for years, choosing it for its modern feel and competitive price. While it is still a great hotel, it has lost a step as it feels a bit run down. The beds are still fantastic and the staff is very courteous, but it just seems a bit worn. If... More

Was this review helpful? Yes 2
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
15 May 2013

Dear Brad H, Thank you for being a loyal guest of Sofitel Philadelphia through the years. I am very glad to hear that you have had such great past experiences with us and that our ambassadors have always provided memorable stays. We are continually making changes and updates to our hotel to improve our services and amenities and hope that... More

New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 May 2013

This is a great place to stay. Interesting rooms; well equipped. Staff is very attentive. Nothing seemed 'worn out". Lots to see and do in the area. Just check your room view beforehand if you are expecting one.

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SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
15 May 2013

Dear Dave1xyz, Thank you for your great review! I am delighted that you enjoyed our hotel and that our ambassadors were able to attend to all you needed. We look forward to welcoming you back to Sofitel Philadelphia again in the near future. Sincere Regards, Vincent Vienne More

Chicago, Illinois
1 review
1 of 5 stars Reviewed 7 May 2013

I travel for work and spend roughly 200 nights a year in hotels (over 500 nights in the last 3 years). I typically stay at Starwood or Marriott properties and this was my first time staying at a Sofitel property. I have never had anything missing from my hotel room before, and I am sorry to say that when I... More

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SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
10 May 2013

Dear Jensen J, Thank you for your feedback as it assists us in taking the steps needed to investigate your incident. We take the safety of our guests and their belongings very seriously. I would very much like the opportunity to resolve this issue and to discuss your experience with you. Please contact me directly so that we are able... More

pittsburgh
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

This was a very nice experience for me. I stayed here on business and would definitely come back. The room was big and the bed extra comfortable. Huge bathroom and it was extremely clean and updated. Breakfast was great and the service overall was outstanding.

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SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
15 May 2013

Dear ansdcb, Thank you for choosing Sofitel Philadelphia for your recent business trip. I am very glad that our rooms provided a comfortable stay and that you enjoyed our breakfast in Chez Colette. We would love to welcome you back again to enjoy our lunch and dinner menus as well. Warm Regards, Vincent Vienne More

nj
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 May 2013

always enjoy staying at the Sofitel in Philly.. rooms are comfy , clean and bathrooms are large with tubs and separate shower stalls.. Service is always good and attentive. Good bar in the lobby, but many venues to choose from since you are 1-2 blocks from rittenhouse square..which means you are a stones throw from some great restaurants, bars, shopping,... More

Was this review helpful? Yes 1
See 6 more reviews by pard76 for Philadelphia
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
15 May 2013

Dear pard76, Thank you for being a loyal guest of Sofitel Philadelphia! I am delighted that you have the opportunity to stay with us regularly when in town for a convention. I am very glad that our great location and attentive ambassadors are always able to make your stay memorable. I’m also glad to hear that you were able to... More

Washington, DC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

The Sofitel is often my digs while I am in Philadelphia for meetings. Check-in and check-out is quick. The bed is very comfortable; there is a Bose stereo to help you wake up. The TV is a little slow to respond when you're changing channels, but it does have a flat screen that provides a nice picture. The WiFi Internet... More

Was this review helpful? Yes 1
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
16 May 2013

Dear maverickflyer, Thank you for being a loyal guest to Sofitel. I am very happy to hear that we have become your go to hotel when visiting Philadelphia. I am delighted that our amenities and bartender’s specialties make your stays memorable. We look forward to welcoming you back many more times as your home away from home. Warm Regards, Vincent... More

Los Angeles, California
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 May 2013

The rooms are comfortable and spacious, the restroom was huge (as compared to other hotels). The beds are super duper comfortable, I'd say better than any of the other 5 star hotels I've stayed at. The Sofitel was just fabulous, HOWEVER, the area around this hotel was suspicious to my friend and I. When we went to valet our car... More

Was this review helpful? Yes 1
SofitelPhiladelphia, General Manager at Sofitel Philadelphia Hotel, responded to this review
10 May 2013

Dear CakesALot, Thank you for choosing Sofitel for your recent trip to Philadelphia. I am delighted that you enjoyed our spacious rooms and unique So-Beds even more than any at a 5 star hotel. Being located in the heart of a major urban city, we do recommend our guests to be aware of their surroundings like in any other city.... More

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Hotel Summarization (Beta)

What travellers say

  • Very nice(42)
  • Rittenhouse square(40)
  • Room service(39)
  • Junior suite(32)
  • Great location(31)
  • Valet parking(19)
  • Most comfortable(11)
  • Very good(8)
  • Flat screen TV(8)
  • Front desk staff(5)

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, Philadelphia, PA 19103
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotels in Philadelphia
#5 Luxury Hotels in Philadelphia
#7 Business Hotels in Philadelphia
#7 Best Value Hotels in Philadelphia
#9 Family Hotels in Philadelphia
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 
Reservation Options:
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Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel

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Sofitel Philadelphia Hotel
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