Having stated at the Hyatt before and being incredibly disappointed I have chosen to 'vote with my feet' and stay at a different hotel. The Sofitel in Philadelphia is an excellent choice! From the moment you walk in you're made to feel very welcome. The rooms are big and the bathrooms stocked with top end goodies. What makes staying here...
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Bonjour,
Thank you for your comments. We are delighted that you find our hotel, service, and location to be brilliant. We are very pleased that you enjoyed our services, amenities and breakfast in Chez Colette. We are ecstatic to be one of your top 5 hotels worldwide and look forward to welcoming you back to Sofitel Philadelphia in the very...
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Spent my weekend in a great suite. Package included vaket parking, breakfast and king bed suite with a good view. Worth every penny compared to other sutes in area.
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Bonjour,
Thank you for your comments. We are delighted that you enjoyed our Breakfast Drive package and found it to have a very high value compared with others in the area. We look forward to welcoming back to Sofitel Philadelphia again in the near future to try one of our other great deal packages.
Regards,
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My girlfriend and I stayed at the Sofitel Hotel-Philadelphia for one Saturday in January. The Sofitel is a really nice hotel with large regular size rooms and extremely comfortable beds. We didn't spend much time in the room and we weren't their long but that doesn't take away the positive feeling I got from the Hotel. Everyone who works their...
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Bonjour,
Thank you for your comments. We are delighted that you enjoyed our large rooms, comfortable beds, attentive staff, fully equipped fitness center, quiet atmosphere, and convenient location. We are pleased that you took advantage of exploring the great area that we’re in and what it has to offer. We look forward to welcoming you back to Sofitel Philadelphia again...
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I am a long time traveler and fan of the Sofitel Philadelphia. I have been to many different hotels at many different locations and many different price points - the Sofitel is my absolute MOST FAVORITE HOTEL EVER!!! The staff is friendly and helpful, the hotel is clean, the food is phenominal.... I have never had an issue at this...
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Bonjour,
Thank you for your comments. We are extremely delighted to hear that you continually have such a pleasant experience with us when you visit. We are always pleased to serve a guest to our fullest and for the opportunity to have them regularly stay with us. We very much look forward to continuing to serve you while you are...
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I have stayed many times at most of the 5 stars in Philadephia when traveling alone however on this visit I had others with me who needed rooms so i gave the Sofitel a try and came away duly impressed. Its my new desitnation in philadelphia! The rooms were spacious, clean, tasefully decorated and the bath and accesorires were first...
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Bonjour,
Thank you for your comments. We are delighted you enjoyed your stay with us and feel gratified to be compared to a 5 star hotel. Excellence is what we strive to be known for and we are pleased to have won you over. We look forward to welcoming you back to Sofitel Philadelphia again in the near future.
Regards,
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I’ll start off with the good. Friendly front desk service here. Great location.
The elevators – they need to fix the problem we all had with our security keys making the elevators actually work.
The rooms were like a Holiday Inn Express. I had to request no feather/down pillows but seems the entire feather bed topper on the mattress was...
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Bonjour,
Thank you for your comments. We are delighted that you found our front desk service to be friendly, our location convenient, and our bathrooms pleasing. We understand that not all guests may find our decor tasteful and we do appreciate your input. Your feedback is extremely important as it enables us to continually improve our service and provides a...
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The Vallet damaged the passenger side of my car and I didn't not notice until I drove home. The Vallet drivers would not admit to causing the damage nor would they accept my claim to have it covered by insurance.
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Bonjour,
Thank you for your comments. The safety of our guests and well being of their belongings is of our utmost importance. We apologize for the situation that occurred and sincerely wish that we had the opportunity to remedy it before your departure.
Regards,
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The sofitel is a beautiful hotel. The staff is very helpful and friendly. Very nice lounge where you can relax and enjoy a drink and snack. The rooms are beautiful, clean and comfortable.
It is within walking distance of many attractions in philadelphia..museums, historic district, shopping, rittenhouse square, restaurants and bars. We really enjoyed out stay, and we will be...
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Bonjour,
Thank you for your comments. We are delighted that you enjoyed your stay with us and found our rooms comfortable, our staff helpful and friendly, and our location convenient. It is always good to hear when our guests take advantage of what our area has to offer. We look forward to welcoming you back to Sofitel Philadelphia in the...
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Everything was perfect. Friendly people clean classy rooms. Walking distance to everything. The hospitality was incrediable, the man at the front desk i beleive his name was Nikola couldn't have been any nicer and very professional.House keeper was also very friendly and warm...and get the breakfast buffet. I had a great overall experience and the attention to detail really set...
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Bonjour,
Thank you for your comments. We are delighted that you had a tremendous experience at our hotel. We pride ourselves on creating a perfect experience for our guests in every way possible. We are pleased that you were able to enjoy many different aspects of our hotel and look forward to welcoming you back to Sofitel Philadelphia in the...
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We stayed at the Sofitel in Philly since we had tickets to a cirque de sole that was touring. This was the perfect location to walk to everything. Cute eateries,shops and a few parks. The hotel was really clean and our room was especially luxurious. Included a beautiful bathroom with separate tub and his and her robes. I would definitely...
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Bonjour,
Thank you for your comments. We are delighted that you enjoyed your stay with us in our great, downtown location while you were visiting to see Cirque du Soleil. We are pleased that you found our linens luxurious and took advantage of our convenient, Rittenhouse Square location. We look forward to welcoming you back to Sofitel Philadelphia again in...
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