Four Points by Sheraton Philadelphia Northeast

Also Known As:: 4 Points By Sheraton Philadelphia Northeast; Four Points By Sheraton Philadelphia Northeast Hotel; Four Points By Sheraton Philadelphia Northeast Hotel Philadelphia; Four Points Philadelphia Northeast; Sheraton Philadelphia; Four Points Philadelphia; Philadelphia Sheraton; Philadelphia Four Points

Address: 9461 Roosevelt Boulevard, Philadelphia, PA 19114

Region: United States > Pennsylvania > Philadelphia

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #54 of 84 hotels in Philadelphia

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Four Points by Sheraton Philadelphia Northeast a relaxing and convenient stay just minutes from downtown, Bucks County, PARX Casino, and Northeast Philadelphia Airport with free shuttle service. ... more less

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AFusco

Danbury, Connecticut

Senior Reviewer

10 reviews

10 hotel reviews

Reviews in 5 cities

8 helpful votes

“OK but issues”

Reviewed 3 June 2013

I would echo the prior reviewer who noted how difficult it is dealing with the entrance/exit on Roosevelt Blvd. Roosevelt Blvd is just kind of crazy in general - 12 lanes, with 'local' and 'express' sections. So the location suffers from that. The hotel is fine - clean room, comfortable beds. etc. The air conditioning is noisy but my biggest... More

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Dear AFusco, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. Your satisfaction is very important to our hotel. I would like to personally apologize for any inconvenience you may have encountered due to our internet service being inconsistent during your recent stay. Over the next few months, we will... More

David M

Chesapeake, Virginia

Contributor

16 reviews

Reviews in 7 cities

1 helpful vote

“Good hotel...”

Reviewed 31 May 2013

Hotel was overall a very good hotel. Nothing remarkable, but certainly a good value in Philly. The beds were comfortable and spacious for the price. Very clean throughout. Ample parking, but the entrance off of Roosevelt is a disaster (way to tight -- you literally need to make a right angle turn to get in off the busy street --... More

See 2 more reviews by David M for Philadelphia

Dear David M, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. It was indeed our pleasure to host you. I thank you for the kind words on the service you received while staying with us. Our team works very hard on making each and every guest stay a memorable... More

CNelTravelGenious

Laurel, MD

7 reviews

Reviews in 4 cities

“Great for one night stay”

Reviewed 27 May 2013

My family and I stayed in this hotel for one night following a trip to Sesame Place. I booked the room through hotels.com, but inadvertently accepted a room for the wrong day. It was after the cancellation period, so I was not able to cancel, but the hotel did allow us to switch the days. The original room price was... More

See 2 more reviews by CNelTravelGenious for Philadelphia

Dear CNelTravelGenious, Thank you for allowing us to host your recent stay at the Four Points by Sheraton Philadelphia Northeast. Your satisfaction, feedback and business are very important to us. As General Manager, your comments and feedback are very important to us as we use them to commend our associates that have gone above and beyond in providing exceptional service... More

bluemoondragonfly

Nipomo, California

8 reviews

Reviews in 3 cities

2 helpful votes

“DO NOT STAY HERE!”

Reviewed 18 April 2013

4/14/2013 Regarding my 2nd of my 8 day stay. Four Points by Sheraton Philadelphia, Northeast. I thought I was going to be a experiencing a "5 Star" experience, only to be completely disappointed by an experiencing an environment that really does not even qualify for a One Star experience! This is listed as a remodeled room! What a joke! The... More

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See 3 more reviews by bluemoondragonfly for Philadelphia

Dear Bluemoondragonfly, First and foremost, thank you for staying at the Four Points by Sheraton Philadelphia Northeast recently and sharing your feedback with us. Your feedback is greatly appreciated. I am very concerned to hear that you did not enjoy your stay and that you encountered the issues as noted in your review. Our team is very focused on improving... More

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Segebaba

Davenport, Florida

Senior Contributor

39 reviews

14 hotel reviews

Reviews in 16 cities

10 helpful votes

“Average with some good sides”

Reviewed 22 March 2013

The three things this hotel has going are (1) its location (depending on where one intends to stay), the location is excellent, (2) the staff are great, and (3) nice happy hour with tasty hot snacks and drinks. On the downside, the hotel is not the cleanest out there, my bed cover had visible stains not bleached out durng laundry.... More

Was this review helpful? Yes 2

Dear Segebaba, Thank you for the feedback you provided regarding your recent stay at the Four Points Philadelphia Northeast. Your satisfaction, feedback and business are very important to us. I am sorry to hear that you found your guest room unacceptable. Our Housekeeping and Engineering departments work very hard to keep our guest rooms clean and all items in the... More

jfrao

New York

40 reviews

8 hotel reviews

Reviews in 15 cities

14 helpful votes

“Poor service, facility in need of renovation”

Reviewed 20 March 2013

This hotel should not be a Starwood property as it damages the good reputation of the brand. Upon check in my room key did not work and I had to go back to the front desk, not once but two times just to get the room key correct. The hallway to the room was dirty, the rug stained and worn.... More

Dear jfrao, First and foremost, thank you for staying at the Four Points by Sheraton Philadelphia Northeast recently and sharing your feedback with us. Your feedback is greatly appreciated. In an effort to constantly strive to go above and beyond in terms of guest satisfaction, I feel that we did not accomplish this goal with your recent experience at our... More

Paul C

Sykesville, Maryland, United States

26 reviews

6 hotel reviews

Reviews in 13 cities

18 helpful votes

“Great staff!”

Reviewed 19 March 2013

If you plan on staying here, the first thing you need to know is that traffic near this hotel can be tricky. Each direction has "Local" and "high speed" lanes separated by a physical barrier. Make sure you are in the local lanes or you will be looking at a couple of U-turns (which are not easy to make in... More

Dear Paul C, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. It was indeed our pleasure to host you and your business is very important to us. I would like to take a moment to thank you for the kind words on the service you received while staying with... More

Kristen H

Boston

7 hotel reviews

“Fine for a weekend”

Reviewed 20 February 2013

Stayed here for the weekend in October. Nice hotel. I have no complaints. Pros: Comfy bed, decent sized room, friendly staff, quiet, good location. It's not too far away from Philly although I didn't venture into the city. There are shops/ restaurants within walking distance. I took a short bus ride to the mall. Overall would definitely stay here again.

Dear Kristen H, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. The feedback you provided regarding your stay with us is greatly appreciated. Should your travel plans bring you back to the Philadelphia area, we hope that you would consider staying with our hotel again. Thank you again for... More

Ocdgwg

Newark, New Jersey

23 reviews

Reviews in 12 cities

“Friendly front desk”

Reviewed 20 February 2013 via mobile

Stayed for three nights the staff at front desk was helpful. The second night stay I think there was a change in the housekeeper that cleaned our room because they failed to do some of the basic's that should have been done. All in all however it was a good stay. I will be back in the near future.

Dear Ocdgwg, Thank you for the feedback you provided regarding your recent stay at the Four Points by Sheraton Philadelphia Northeast. Your feedback, satisfaction and business are very important to our success. I would like to thank you for the kind words on the service you received while staying with us. Our team works very hard on making each and... More

Okposo

Kings Park, New York

27 reviews

11 hotel reviews

13 helpful votes

“Do not stay here for hockey tournaments”

Reviewed 17 February 2013 via mobile

Very unaccomadating staff in an old poorly maintained facility. We had 30 rooms booked for a local hockey tournament because this hotel was recommended by the rink, but would never stay here again. Security kept following us around to move us unlike any hotel we have ever stayed in. Rude and unprofessional staff should take lessons from the many other... More

See 2 more reviews by Okposo for Philadelphia

Dear Okposo, First and foremost, thank you for staying at the Four Points by Sheraton Philadelphia Northeast recently and sharing your feedback with us. Your satisfaction and feedback are very important to our success. In an effort to constantly strive to go above and beyond in terms of guest satisfaction, I feel that we did not accomplish this goal with... More

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