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All 4 West Orange hotels

Courtyard West Orange

3.0 of 5
8 Rooney Circle, West Orange, NJ 07052
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Ranked #3 of 4 hotels in West Orange
Most recent review
4 of 5 stars Reviewed 3 June 2013
gdadtraveling Philadelphia, Pennsylvania
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63 reviews from our community

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Philadelphia, Pennsylvania
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 June 2013

If you're going to the West Orange area, I'd definitely recommend the Courtyard by Marriott. Enjoyed a weekend there recently. The staff is outstanding, from check-in to check-out, the folks who work in the Bistro are very good, housekeepers are thorough and efficient, and the front desk people are very accommodating and helpful with local directions. The room was very... More

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Robert W, General Manager at Courtyard West Orange, responded to this review
4 June 2013

Thank you for your wonderful comments. We hope to see you again soon! Rob Walker More

Manchester, Vermont
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2013

Spoke with management about a few issues--loose cable connection that rendered HBO difficult to hear; leaking faucet when running water in bathroom; and drain that stuck. That being said, the room was clean, comfortable, and close to where I needed to be for the weekend. And they've put back the free coffee in the lobby.

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Robert W, General Manager at Courtyard West Orange, responded to this review
4 June 2013

Thank you for sharing your comments with us. We are so grateful when our very valuable guests take the time to provide us with feedback, as we use that as the very fabric of our ongoing training efforts, towards continuous improvement. Again, on behalf of all of us at the West Orange Courtyard by Marriott, we thank you, and hope... More

Princeton, New Jersey
1 review
5 of 5 stars Reviewed 8 May 2013

I just loved the place. Everyone was so nice, I thought I was in a southern hospitality state instead of Northern NJ (I'm from NJ so I'm allowed to say that!) Lakeisha, Josie, and Anna took great care of me in the cafe. And the desk help couldn't have been nicer. They even helped get me a better price than... More

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Robert W, General Manager at Courtyard West Orange, responded to this review
4 June 2013

Please forgive the tardy response, but thank you for your wonderful comments! We are so grateful you chose to stay with us! Rob Walker, GM More

montreal
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 23 April 2013

The Courtyard is a wonderful hotel-I so enjoyed my stay there. The staff is the best you can ever find-from Martha Gill to Alex & Monyetta (spelling)-the customer service is outstanding! The rooms are fabulous . The bistro is also excellent. It's clean & the rooms are so spacious-altogether a fabulous hotel. I can't wait to go back and stay... More

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Robert W, General Manager at Courtyard West Orange, responded to this review
24 April 2013

Thank you for your very kind evaluation on Trip Advisor. Collectively, we are most grateful for your business, and hope to see you again soon! Rob Walker, GM More

Georgia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 13 April 2013

We recently stayed at the Courtyard for several nights and have stayed there previously as the location works for us. I am a Marriott Gold Elite and quite familiar with several of Marriott's brands and have always had questions about Courtyards being marketed for the business traveler as other Marriott branks seem to give a better value. However, two things... More

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Robert W, General Manager at Courtyard West Orange, responded to this review
24 April 2013

Thank you for your concerns over your recent stay, and your very kind comments about Martha, our Front Desk Supervisor. I wish I had a better answer for the coffee situation, as our brand has done away with the complimentary service. Our new Bistro concelt is a sales driven outlet, so Starbucks will remain a purchase item for the forseeable... More

Baltimore, Maryland, United States
1 review
5 of 5 stars Reviewed 5 April 2013

Such a great experience at this hotel! Super clean, extremely pleasant and helpful staff! Good food and conveniently houses a Starbucks inside! I would like to especially thank Alex Campos, the Operations Manager- who went above and beyond to accommodate my colleague and myself. On top of that, after locking my keys inside my car, he helped me track down... More

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Robert W, General Manager at Courtyard West Orange, responded to this review
24 April 2013

Thank you for your wonderful comments about Alex, he is certainly an exceptional service person, and I am glad he had an impact on your recent stay. Keep those comments coming, as we love to hear from our guests! Sincerely, Rob Walker, GM More

Detroit, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 30 March 2013

We have stayed at this location several times before as it is the closest location to my sister's house so we have a basis for comparison. The cost of a room has increased but the services have declined. The hotel is still clean and quiet (the two things that are non-negotiable in my opinion), but they discontinued the lobby coffee... More

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Robert W, General Manager at Courtyard West Orange, responded to this review
24 April 2013

Thank you for your recent response. I believe on many levels too we are a bit disappointed by the discontinuation of free lobby coffee, yet our brand decided to do so, so as to support brand symmetry, so must we. Year over year we do typically increase our prices 3-5%, as costs of wages, utilities and the like also increase,... More

Austin, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 25 March 2013

We stayed here on 3/14 to 3/17 and all was good until Saturday afternoon and early Sunday morning. This hotel is nicely decorated and the staff is very friendly. The room was big and all was clean. Saturday afternoon there was a large crowd of young folks in the room across the hall from us. Room 244. After a little... More

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Robert W, General Manager at Courtyard West Orange, responded to this review
24 April 2013

Thank you for your response. We as well were disappointed that someone would rent a guest room for this purpose, when our leisure travelers are trying to get some rest. In this case, we did have them evicted, and they did sign a no party policy when they arrived, so they were in clear violation. We do try to keep... More

York, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 25 February 2013

If you are staying in West Orange, the Courtyard is a good choice. It is spatious with plenty of seating and "visiting room" in the lobby. The decor is restful and very pleasing, the rooms clean and large, and the staff is attentive. The location is excellent also as it is at the end of a strip mall and right... More

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Robert W, General Manager at Courtyard West Orange, responded to this review
24 April 2013

Forgive the late response to your trip advisor response, but we had log on issues that were recently resolved, so we wanted to, albeit late, say thank you for your very nice comments dating back to your February stay. We love to hear from our guests, and it is so nice to hear such warm and sincere comments. Collectively, we... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 February 2013

I stayed at the Marriott’s Inn on Friday Feb. 22, 2013, and the front desk was very rude. When we called to complain about the fridge not working they didn’t believe us. Also we had to keep calling multiple times just to get someone to answer the phone. Also the air in the bathroom was not working so everything smelled... More

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Additional Information about Courtyard West Orange

Also Known As:
Courtyard West Orange Hotel
Courtyard West Orange Hotel West Orange
West Orange Courtyard
Address: 8 Rooney Circle, West Orange, NJ 07052
Phone Number:
Region: United States > New Jersey > West Orange
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in West Orange
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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