The hotel has seen better times so it gets a mixed review here. It's been updated in some areas....like new flat screen TVs, refurbished bathrooms & an attractive lobby. But there's a has-been atmosphere to the whole place. Staff was not rude...just indifferent. Lobby & common areas were all very clean. We had a 2-room suite at a good rate... More

Our experience seemed unusual for a Best Western Hotel, in that everything was good except the condition of the rooms and premises. The staff was friendly and helpful, the price was extremely low for BW, but the room I had smelled of old smoke, even though it was a non-smoking room, and was generally run-down. In fact, the entire hotel... More

Very clean, good size pool (and heated), the usual breakfast items but what a staff. It was a bikers weekend and the staff gave us places to go and directions so we didn't have to get tied up in all the traffic. Helped find car dealer to get our oil changed without wasting 1/2 day. Wonderfully priced and centrally located... More

Although the hotel itself is older, we had a large, updated, clean and nicely decorated room with comfortable beds at a reasonable price with a decent breakfast. We will stay again if the opportunity arises. More

The staff was efficient, the room was very clean, and comfortable. I was on a week long trip home from California, and had not had the best of luck with motels until this one. I wanted to remain there in the comfort forever. More

The motel was kept up inside quite well and was undergoing renovations. The outside had some repair needs. The problem with staying here was that Grants seems to only have fast food restaurants. So, not much choice for dinner (did not try motel restaurant but it was very simple/not real enticing). More

This was an excellent hotel. The city was not the greatest, but we can't blame the hotel for that. The lobby and rooms was spacious, and had a large pool as well. Everything was great, but what impressed us most was the breakfast. It consisted of bacon, eggs, waffles, hashbrowns, as well as your usual hotel breakfast items. This was... More

As a group of 5 friends doing a charity cycle from Los Angeles to New York we arrived in Grants looking for a place to rest after a cycle from Gallup in the heat. We stayed at the Best Western and were checked in by the hotels manager Terri Griego who was really friendly and helpful and made us feel... More

The hotel hasn't had a major renovation since it was built. The carpets were dirty and the bathroom had mold. The wall paper border in our room had come down and instead of glueing it back someone had just took a stapler and stapled it. I couldn't get wifi in my room and the receptionist was less than helpful. I... More