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Aloft Jacksonville Airport

3.0 of 5
751 Skymarks Drive, Jacksonville, FL 33218
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Aloft Jacksonville Airport
Ranked #68 of 132 hotels in Jacksonville
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149 reviews from our community

    Trip type
Traveller rating
    36
    54
    34
    17
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Date Rating
Toronto
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The airline put us up in this hotel after they cancelled our flight. We were NOT happy, because we were on a schedule to return home. The shuttle driver was courteous and totally understanding of our situation and really tried to alleviate some of our stress. He shuttled us to a restaurant and picked us up afterward to take us... More

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LindseyVDK, Guest Relations Manager at Aloft Jacksonville Airport, responded to this review
21 May 2013

Hi TheStarr, We're happy to have had the opportunity to host you when your travel plans were interrupted, and are glad you found our staff so accommodating - this is music to our ears! We know how stressful and frustrating these kinds of situations can be and are happy to have had the opportunity to help alleviate some of the... More

Seattle, Washington
Top Contributor
66 reviews 66 reviews
9 hotel reviews
Reviews in 30 cities Reviews in 30 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 14 May 2013

Not really impressed. Great location. Hip & swanky decor but it seems the place is running at 50%. No ice machines on the individual floors. The "Re-Fresh" room on each floor is locked and you have to go down to the lobby for ice. Wow. Rooms are tight and space efficient. Specifically meant for the business traveler on short stay... More

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See 2 more reviews by darkswede218 for Jacksonville
Charlotte, North Carolina
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 May 2013

I spent two nights at this property. The hotel is laid out just like all the other aloft properties available worldwide. It is located within a 10 - 15 ride to airport and within a newly development shopping district. There are quite a few shopping and dining options within walking and 1 mile car ride. Checkin was quick and efficient.... More

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LindseyVDK, Guest Relations Manager at Aloft Jacksonville Airport, responded to this review
13 May 2013

Hi Lv2CtheWorld, Thank you for your recent stay, and for sharing this great feedback! We're happy you enjoyed your stay with us, and found our location convenient and check-in process efficient. Sorry to hear about the trouble you experienced with your in-room safe, and we appreciate you bringing this to our attention so we can make sure this gets fixed.... More

San Antonio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 22 April 2013

Things seemed nice until we opened the door to our room, the walls had been colored on from corner to corner and there were scratch marks that matched. seemed like housekeeping is not the best because our bathroom floor had dog food all over it and i found nasty hair in our shower. After these discoveries I was not comfortable... More

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LindseyVDK, Guest Relations Manager at Aloft Jacksonville Airport, responded to this review
3 May 2013

Hi Liz B, So sorry to hear about the cleanliness issues you experienced while staying with us. This is not our standard and we will make sure to address these issues internally. We take these concerns seriously and appreciate you sharing this critical feedback on how we can improve. More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 April 2013

The concierge was very helpful and the check-in process was easy. This was my first Aloft experience so I really wasn't sure what to expect. They said the building was fairly new and from the lobby I would agree, but my room seemed worn. The wood had puckered on the tables and the ceiling was unfinished. The phone had not... More

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LindseyVDK, Guest Relations Manager at Aloft Jacksonville Airport, responded to this review
23 April 2013

Hi MingLuv84, Thanks for your comments on your recent Aloft stay. We're glad you enjoyed our service, location and amenities. Sorry to hear about the maintenance issues you experienced in your guestroom - this is not our standard and we will work internally to identify and correct these problems. Thanks for bringing this to our attention, and we hope you'll... More

Hartsville, South Carolina, United States
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 8 April 2013

This is the same hotel as the W. Very trendy place. Postmodern rooms with very comfortable beds. Stayed here with the kids but it would be a great place to take the wife without them. We've stayed at a couple of Ws in the past and although Aloft is not quite as nice, it's definitely worth the stay. We will... More

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LindseyVDK, Guest Relations Manager at Aloft Jacksonville Airport, responded to this review
23 April 2013

Hi Thomasja37, We're so happy you enjoyed your recent Aloft stay! Thanks so much for sharing these nice comments with us. We'd love to be your home-away-from-home whenever you're passing through Jacksonville, and hope to see you again soon! More

Fayetteville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 April 2013

Part of the SPG chain (Westin ,Sheraton) rooms are small but very modern decor and pets stay for free. right off I-95, within walking distance of panda express and pollo tropical and across from an extensive shopping center. My only complaint is checking in late at night I had to wait about 5 minutes for someone to show up at... More

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LindseyVDK, Guest Relations Manager at Aloft Jacksonville Airport, responded to this review
23 April 2013

Hello BethNCSU, Thanks so much for taking the time to share this feedback. We're happy you enjoyed your stay and found our location to be convenient. We apologize for the wait you experienced at check-in and appreciate you bringing this to our attention so we can make sure to avoid this in the future. Come back soon! More

Fairfax, Va
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 5 April 2013

We recently stayed at the Aloft for an overnight stay on our way down to the Keys. We loved the fact that we could bring our dog into the room with us. The hotel was very modern and different (in a good way) from any other hotel we have stayed in. The front desk clerk was very welcoming and didn't... More

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See 4 more reviews by pilatesgirl for Jacksonville
LindseyVDK, Guest Relations Manager at Aloft Jacksonville Airport, responded to this review
23 April 2013

Hi pilatesgirl, Thank you for you recent stay, and for sharing your feedback with us! We're thrilled that your family (including your dog!) enjoyed your time here and that our staff made you feel welcome. Also, thanks for the feedback on the areas that we can improve - we take these comments seriously and appreciate you bringing these items to... More

Lexington Park, Maryland
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 28 March 2013

I've heard this hotel is fairly new, I don't believe it. The walls in the room are dented and smudged, there were holes in my duvet and the room just seemed "lived in." The shower had soap pumps instead of normal mini bottles and they didn't work. I called the front desk and the person working there was unaccommodating and... More

Was this review helpful? Yes 1
See 2 more reviews by Ashley D for Jacksonville
Minneapolis
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 March 2013

Hi, have stayed at this Aloft off and on for the last couple of years. Let me first begin by saying I love these hotels and the design--a sense of space, and the use of color, tile, stainless, and concrete. Great pains were taken to make this hotel look sleek and modern; Euro/60's retro. PLUSES: Hotel: Very courteous staff, welcoming... More

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Additional Information about Aloft Jacksonville Airport

Also Known As:
Aloft Jacksonville Airport Hotel Jacksonville
Aloft Jacksonville Airport Hotel
Address: 751 Skymarks Drive, Jacksonville, FL 33218
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#51 Business Hotels in Jacksonville
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located 10 minutes away from the airport, The Aloft Jacksonville Airport hotel offers free WiFi and high-tech entertainment centers as well as easy access to Anheuser Busch Brewery and Everbank Field. ... more   less 
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Aloft Jacksonville Airport
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Check In dd/mm/yyyy Check Out dd/mm/yyyy
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