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All 132 Jacksonville hotels »

Hyatt Regency Jacksonville Riverfront

3.5 of 5
225 East Coast Line Dr, Jacksonville, FL 32202
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Amour Package
Ranked #32 of 132 hotels in Jacksonville
4.0 of 5 stars 265 Reviews
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265 reviews from our community

What travellers say about this hotel
  • Very nice(9)
  • River view(5)
  • Sports bar(4)
  • Hotel room(4)
  • Fitness center(4)
  • Next morning(3)
Traveller rating
    79
    96
    44
    26
    20
Only show reviews for Family (26) | Couples (58) | Business (137)
Date Rating
jarvmatt
Tallahassee, Florida
Senior Reviewer
7 reviews
6 helpful votes
5 of 5 stars Reviewed 17 February 2012 NEW

Recently stayed at the Hyatt Regency Jax Riverfront and was thoroughly impresses with everything I experienced. I made my reservation using a package deal (Amour Package) that was being offered by the hotel so some aspects of the stay that won me over wouldn't always be part of the everyday travelers experience. That being said, I had a great view... More

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coronaman1978
new hampshire
Senior Reviewer
10 reviews
16 helpful votes
4 of 5 stars Reviewed 12 February 2012 NEW

I stayed here for business for 2 nights in Jan. The hotel itself is large with many grand ballrooms and the room itself was very nice with a great river view. I really liked the fact that the doors opened all the way so the cool air could come right in all night. There are some sketchy people along the... More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
13 February 2012

Dear Coronaman1978, Thank you for taking the time out of your busy day to write a review of your most recent stay at Hyatt Regency Jacksonville Riverfront. We value your feedback immensely and will share it with our staff. We were so pleased to know you enjoyed our magnificent view of the St. John’s River. Our location is the best... More

Anthony C
Boston, Massachusetts
Contributor
14 reviews
4 helpful votes
4 of 5 stars Reviewed 9 February 2012

Nice 4-star hotel. Noticeably aging, but still nice. Nice location on the riverfront near the Jacksonville Landing with lots of restaurants, bars and shops. More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
13 February 2012

Dear Anthony C, Thank you for sharing your feedback regarding your stay at Hyatt Regency Jacksonville Riverfront. We were so pleased you enjoyed your stay and we look forward to your next visit! Sincerely, Matt Graham Executive Assistant Manager More

Ravenboy
Baltimore, MD
Senior Contributor
47 reviews
28 helpful votes
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I recently started working a big project with CSX (4 blocks up the river from this hotel) and the hotel offers an outstanding contractor rate. Rooms are big. Even the standard 2-queen "deluxe" room is very large with a huge bathroom and plenty of open floor space. No complaints about cleanliness at all. Rooms here are very clean. Minor complaint... More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
13 February 2012

Dear Ravenboy, Thank you for your feedback regarding your stay at Hyatt Regency Jacksonville Riverfront. We are happy to see you are working with CSX and that you will be with us a few more times in the upcoming months. We value your opinions and will share your issues with the necessary individuals. Thank you again for staying at Hyatt... More

libertycdamac
Spokane, WA
Contributor
12 reviews
7 helpful votes
4 of 5 stars Reviewed 9 February 2012

I was here for 4 days for business. Did not use the conference facility but it looked really nice. Fantastic Fed Ex business center. Expensive but you can make copies and fax anything. You can rent a computer but it was 40cents a min. This to me seem really expensive but if you don’t carry a laptop I guess you... More

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trevor-wa
trevor-wa
Top Contributor
56 reviews
59 helpful votes
4 of 5 stars Reviewed 7 February 2012

I've had to come to downtown jacksonville for the last 3 years to go to a convention, I assume that's the only reason anyone would stay in downtown Jacksonville? Downtown Detroit makes Jacksonville look good- I'll never be back. The Hyatt is THE place to stay, ask for a room with a river view. The mexican restaurant at the "landing"... More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
13 February 2012

Dear Trevo-wa, Thank you for staying at Hyatt Regency Jacksonville Riverfront. We were pleased to hear you enjoyed your stay at Hyatt; however we were disappointed you did not enjoy your time in Jacksonville. Jacksonville is a great city with lots of things to see and do. We hope to see you back again soon. Sincerely, Matt Graham Executive Assistant... More

Holnek
Davis, California
Senior Contributor
28 reviews
28 helpful votes
1 of 5 stars Reviewed 5 February 2012

My wife and I recently stayed here for a half business/leisure trip to Jacksonville. What was supposed to be a pleasant visit ended up becoming a catastrophe. We would NEVER recommend this hotel after our horrible experience of being mistreated. We left extremely disappointed with hotel management and will never return. Do NOT go. Pre-trip: My wife and I are... More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
7 February 2012

Dear Holnek, Thank you for your feedback regarding your parent’s previous stay at Hyatt Regency Jacksonville Riverfront. We apologize for the inconvenience they received during their visit. Our dedication is to exceed our guest’s expectations, and with the current situation it looks like we were unable to deliver. Please know that we value your business and always aim to provide... More

mscibetta
Orlando, FL
Senior Reviewer
8 reviews
5 helpful votes
5 of 5 stars Reviewed 4 February 2012

We stayed one day/night at this beautiful property! We arrived just after noon, check in was smooth and swift. We got a beautiful Premier King Suite on the 17th Floor with a spectacular river view. In addition to the river, the 223 foot long yacht, the Kismet was parked directly below our room. Even in February, we had the shades... More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
7 February 2012

Dear Mscibetta, The staff at Hyatt Regency Jacksonville Riverfront would like to thank you for your wonderful comments regarding your stay in February. We were so pleased to hear you enjoyed everything from check in to check to out. We look forward to seeing you again in the near future. Please tell all of your friends and family about us!... More

Diane M
Ormond Beach, Florida
2 reviews
1 helpful vote
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

My Husband and I just stayed for two days, went up for the Jimmy Buffett concert, and we were skeptical to stay there after reading some of the posted reviews about the area and hotel. Well I am so glad we went. The hotel was wonderful and located with a few minute cab ride to the event (Hyatt had deal... More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
3 February 2012

Dear Diane M, The staff at Hyatt Regency Jacksonville Riverfront would like to thank you for your kind and positive words regarding your previous stay. Like you said, we have an amazing downtown location, close to the arena, stadium and so much more. The staff at Hyatt Regency Jacksonville genuinely cares about our customer’s experience and we are so pleased... More

juliette1953
Saint Augustine, Florida
Top Contributor
59 reviews
15 helpful votes
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Had a great stay. Lovely beds, we had breakfast and went back for a nap. The club room was nice, well stocked drinks and a really nice breakfast, bagels, lox and all the trimmings. The lobby is beautiful and shiny. The bathtub was too shallow which I have found in many hotels lately, maybe due to retrofit inserts in the... More

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Hotel Manager, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review
3 February 2012

Dear Juliette1953, Thank you for choosing Hyatt Regency Jacksonville Riverfront! We were so pleased to hear you enjoyed all of the comforts of our hotel, attentive staff, along with the amazing view of the St. Johns River. We hope the next time your plans bring you to Jacksonville you will stay with us again! We look forward to having you... More

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Hyatt Regency Jacksonville Riverfront Also Known As

  • Hyatt Jacksonville Riverfront
  • Hyatt Jacksonville
  • Jacksonville Hyatt
Address: 225 East Coast Line Dr, Jacksonville, FL 32202

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