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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

2.5 of 5
2040 Mayport Road, jacksonville, Jacksonville, FL 32233
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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach
Ranked #43 of 132 hotels in Jacksonville
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51 reviews from our community

    Trip type
Traveller rating
    27
    13
    5
    2
    4
Date Rating
Mcdonough, GA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 20 May 2013 NEW

We stayed here in April 2013 for three days/two nights during a visit to Mayo Clinic. Hotel is extremely clean and convenient to you Mayo. The front desk personnel were extremely friendly, and helpful!! IF you are going to Mayo Clinic you can get a discounted rate here, but you need to book DIRECTLY with the hotel. We plan to... More

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A I, Director of Sales at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
21 May 2013

Thank you for being so informative to the Mayo Clinic patients and employees about the Special Rate. Just remember to provide us with proof of appointment or the Mayo ID card at check in to get the incredible $65 Special Rate for Single or Double Queens Standards. All the rooms are equipped with microwave and mini-fridge. Full Hot Buffet Breakfast... More

Atlanta, GA
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 16 May 2013

3 strikes and you’re out Finished our third time at this hotel. The first time was not good and the second and third times were even worse. My employer has me returning to this area a few more times in 2013. I asked to be placed in a different hotel but the company said they have a deal with this... More

Was this review helpful? Yes 1
See 2 more reviews by RedTraveler23 for Jacksonville
A I, Director of Sales at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
20 May 2013

We are attempting to contact you privately to obtain additional information regarding your experience with us. We would like to receive details about “the list of problems” and of course the Security concerns since we have never had anyone breaking into our guest’s cars since we opened in 2009. Cordially, The Management More

Fortson, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2013

Got this hotel from Hotwire. We wanted the one on the beach but got this one instead which is about 10 minutes from the beach. Hotel appears to be fairly new and is very nice inside and out. Very clean and comfortable. Front desk clerks were very nice and helpful. Free breakfast buffet was nice also. The few gripes I... More

Was this review helpful? Yes 1
A I, Director of Sales at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
16 May 2013

Dear guests, we regret you had to witness such an uncomfortable scene. Police believed the drunken subject also had some mental illness; therefore they did not take him into custody the 1st night. It's got to be some kind of rare situation for a person to walk into a hotel lobby and act so irrationally. Truly it was an isolated... More

Merritt Island, Florida
1 review
5 of 5 stars Reviewed 4 May 2013

We were impressed with this Holiday Inn Express right from the start! We were very warmly greeted by name at the front desk, thanked for coming, offered warm cookies and given a goodie bag with water and snacks. The check-in process was quick and easy. Our room was exceptionally clean and comfortable and the staff were quite pleasant and friendly,... More

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A I, Director of Sales at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
7 May 2013

Thank you for the "Exceptional"!! Truth is you customers are "the exceptional"! We are blessed by having the nicest people on the planet coming here and we feel so grateful every morning that we get to work in a wonderful environment. You are the reason why we are so excited about what we do here. The compliments and your recomendation... More

Wichita, Kansas
1 review
5 of 5 stars Reviewed 19 April 2013

Visiting my elderly parents nearby, my family spent a week at this lovely, newly renovated and nicely appointed motel. Complete hot buffet breakfast, with motivated staff who keep it re-filled. Friendly desk help 24/7. Nice fitness room with machines that work, including hand weights. Definitely will stay there again.

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A I, Director of Sales at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
20 April 2013

Dear Guests, we will always remember you as one of the nicest families we had around. It was fun the all week and we are looking forward to your next vacation in Florida. Untill the next time, so long from Atlantic Beach. More

Biloxi, Mississippi, United States
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 April 2013

The hotel was good enough. Stayed for one night. Checked out on March 23, 2013.The credit card was charged $250 as a fee for smoking in the room. I did not smoke in the room as I do not smoke. I was not notified of the charges(later showed up on the credit card statement) and when the I inquired of... More

Was this review helpful? Yes 4
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
4 April 2013

Dear Guest, we are grateful that you decided to stay at our hotel recently and that you said you had a nice stay. We are grateful to you. Regarding smoking violations in general at our hotel, our management feels the responsibility to the public to show we really take this policy seriously. We believe it is fair to our guest... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 31 March 2013 via mobile

The hotel staff was very welcoming and that staff was very friendly. The price was also a very good deal. The bad parts of the hotel were: one, we called room service to get immediate service and did not receive it Two, one night we saw a bug crawl across the wall and didnt think anything of this. Then the... More

Was this review helpful? Yes 2
A I, Director of Sales at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
1 April 2013

Unfortunate that you had to experience the inconvenience of an intruder. We are pretty good about preventing bugs from flying inside, however in the Florida environment we don't always succeed. For such exception we would have loved to give you a discount if we were asked for it. We are sure the next time we'll make it up to you. More

Barrie, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 23 March 2013

Not much to say, this hotel is the same as all the newer HIEH&S, they are pretty cookie cutter hotels, that is why I like them, we know what to expect when we stay at them. Everything was new and shiny, crisp and clean, breakfast was good for free, gets you on the road a little faster and a lot... More

Was this review helpful? Yes 1
A I, Director of Sales at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
25 March 2013

Dear Guest, thank you for sharing your feed back regarding your recent stay. Your point of view is really important to us and to the all Holiday Inn family, since the corporate has been working hard for the past few years to demonstrate consistency within location to our clients; your review is a confirmation of just that. We thank you... More

Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 March 2013

Checked in Friday, March 1, 1013. Loaded down with everything for my Granddaughter's wedding set on the Beach March 2. The desk staff went out of their way to be helpful. Worked out so all our family was very close in the rooms. The kitchen staff let us borrow what we needed to put together some of the food. The... More

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neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
7 March 2013

Thanks for the high recommendation. We take pride in our top notch hotel and staff. Our goal is to be your HOME AWAY FROM HOME! We’ll see you next time More

Miami, Florida, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 February 2013

This hotel is convenient when visiting Mayport Naval Base. The price is economical especially with the military discount. A full breakfast is included which is great. The front desk was very friendly and helpful especially when we had to add an extra night. We couldn't stay in our room so we had to move to a different room which was... More

Was this review helpful? Yes 1
neilatjax, General Manager at Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach, responded to this review
10 February 2013

Thank you very much for your generous compliments of our hotel and staff! I am very pleased to hear your stay with us was comfortable and enjoyable.We are always pleased to receive praise and acknowledgment of such a positive nature. We look forward to having you again! More

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Additional Information about Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach

Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville - Mayport / Beach
Address: 2040 Mayport Road, jacksonville, Jacksonville, FL 32233
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool
Hotel Style:
#26 Family Hotels in Jacksonville
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to Holiday Inn Express and Suites in Jacksonville-Atlantic Beach! Minutes from the Mayport Naval Station and a short 20 minutes from the Jacksonville airport, travelers appreciate how convenient we are to Jacksonville, Neptune, Atlantic and Ponte Vedra Beach. Spend the day at Hannah Park or an evening on the Sun Cruz Casino gambling the night away. Relax away the afternoon in our sparkling pool or take the family to Adventure Landing Water Park. Whether you are in Jacksonville for business or leisure, the downtown area is just 20 minutes away and the beaches are only a 5 minute drive. Plan to attend one of our Beach Festivals or The Players Championship at Sawgrass Country Club. Let Holiday Inn Express and Suites in Atlantic Beach be your perfect home away from home. ... more   less 
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Holiday Inn Express Hotel & Suites Jacksonville - Mayport / Beach
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