The hotel's lobby as soon as you walk in is beautiful, pretty, clean, friendly staff, helpful the rooms are clean too, they look a little old (regarding the decoration) but overall, it was a good hotel. I am not giving them 5 stars because they simply did not go to clean our room... at all... a little annoying... we only... More

Cons: Three minor issues. We booked through Hotwire. Therefore, no fridge or microwave in our room, thanks! Coffee in the lobby often empty, they didn't fill it up even though they said they would. The fitness room is very raw and no useful equipment there. Pros: Great TV, good room, reasonable (free) breakfast, staff was good. I would come again.

I am currently staying at this hotel - this is the 2nd of 4 nights and I'm in hell. I booked the room through Hotwire a few weeks ago and promptly called the hotel to request a non-smoking room. The person who answered the call couldn't have been nicer and told me "no problem". By the way, for all non-smokers... More

I have stayed at this hotel several times on business and it has one of the nicest, friendliest, helpful staff I have experienced in years. The rooms are clean and the beds are comfortable. Everything about this hotel is great.

We are in Jacksonville a number times during the year so we have been looking for nice property at an economical rate. We have found it at this Best Western. We have stayed here several times and plan to continue using it. The rooms are very nice, clean, and well appointed. They have the feel of a much more expensive... More

The front desk was awesome! I had my dog.. They were kind only a 10.00 pet charge.. Great clean location.. Close to restaurants.. 15 min from the beach.. I would def stay here again.. Free bfast which is a bit limited but free.. Like!

We stopped overnight on the way from south Florida to New York. The staff was very nice and helpful. The room was nice, clean and comfortable. The AC was good. The WiFi was adequate. Breakfast was adequate. We would stay here again.

One does not go to the Mayo clinic for the common cold. Something is seriously wrong before you travel to Jacksonville. We decided that it would be less traumatic for our daughter if we brought her dog with us. We found this hotel by looking for dog friendly places close to Mayo. It was a great pick. Nice, comfortable, clean,... More