This was a quick stop for us on our way to Orlando for a Family vacation. We were only at the Hotel for 1 night (8 hours). Unfortunately for us we left our daughter's baby blanket in the bed. We realized that we had left it and called the same day. We had to call 3 times over a period... More

I normally hate airport hotels, but this location was so nice. I love the Marriott brand and know what to expect. What made this super nice was the service and friendly staff. Love the policy for long term parking. We took a 10 day trip and stayed pre and post trip, which made flying out of JAX bearable. Great mall... More

We arrived early to the hotel and the staff was very nice and allowed us to check in early. They also offered FREE shuttle service to a shopping center close by so we could grab lunch and do a little shopping! Staff was very friendly. Hotel was clean and modern. No complaints. We got the cruise package which was a... More

Kind of feel odd writing a review as we were only there for 8 hours (2:00 am arrival; 9:00 am departure) but as the Springhill provided everything we needed for a quick overnight stay, I felt compelled to write the review even though we weren't there long. Due to flight delays, we didn't arrive to the Jacksonville airport until 2:00... More

We stayed here for a couple of nights prior to a cruise. Hotel was very nice, large room, breakfast was good. Everything was spotless. Staff was very helpful and professional. Location was excellent. Price was reasonable,We left our car at VIP parking which was less than a mile from the hotel and took their shuttle to the terminal which was... More

Christmas day stay...usually the worst service day of the year. Staff was pleasant and helpful. Forgot my toothbrush and the clerk saw me loooking at the full-priced toothbrushes and offered me a free one. Hotel advertises a Continental breakfast but they had eggs, sausage,cheese, hot oatmeal, Belgian Waffles,fruit,and lots more including very welcome little touches like Tabasco sauce, and Craisins,... More

Nice queen-queen suite the night before a cruise. The hotel shuttle picks you up at the airport at no cost and will drop you at nearby shops or dining. It is about a $30 ride to the port by taxi. An alternative is to go back on the free shuttle to the sirport and ride on the Carnival bus to... More

This wa an overnight stay on our way from Georgia to Orlando. After reading several reviews we decided to stay here. The decor is impressive and the hotel very clean. The hotel is on my list as a great stop over the next time we make this trip! More

We stopped in Jacksonville to break up a long drive. We arrived after midnight and we were promptly greeted by the night manager, who was professional and efficiently checked us in. Our room was easy to get to and was clean and spacious. The beds were comfortable. Breakfast was included in the room fees; offerings included scrambled eggs, sausage, waffles,... More