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Pier 5 Hotel Reviews, Baltimore

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711 Eastern Ave, Baltimore, MD 21202 (Inner Harbor)
Hotel amenities
Pier 5 Hotel
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Ranked #11 of 69 hotels in Baltimore
4.0 of 5 stars 474 Reviews
94 traveller photos
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474 reviews from our community

Traveller rating
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    39
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Families
92
 
Couples
179
 
Solo
24
 
Business
91
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Baltimore
1 review
“Weekend stay”
5 of 5 stars Reviewed 23 May 2013 NEW

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Review collected in partnership with Easytobook.com

Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Fantasic Service and Happy Hour”
5 of 5 stars Reviewed 19 May 2013 NEW

I stayed here to attend a business conference that was held in the hotel. PROS: Great location, McCormick & Schmick's is downstairs, clean rooms and friendly service. Around 5/6pm they have a free happy hour with a cooking demonstration - it was FANTASTIC. They served local beer and wine (FREE) - I walked away with a mayo-free crab dip recipe... More

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See 3 more reviews by TheJimmyco for Baltimore
TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
20 May 2013

TheJimmyco, we'd like to thank you for leaving us an amazing review and we'd also like to thank you for choosing to stay with us during your business conference. We are extremely glad to hear that you fully enjoyed your stay and that you would recommend our hotel to other individuals. In your review you made mention of our cooking... More

Long Island, NY
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Loved It!”
5 of 5 stars Reviewed 16 May 2013

Can't help but wonder if reviewer jeffmargel stayed in the same Pier 5 that we are in?? This hotel is quite charming, from the welcoming lobby to the art deco room we are so enjoying. The front desk staff and bellhop were equally helpful and quite friendly. Are there any little "dings" here and there? Sure - what hotel doesn't... More

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TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
18 May 2013

Jet Gal, we want to thank you for choosing to stay with us during your 40th wedding anniversary and we'd also like to thank you for writing us an incredible review. We couldn't be happier in hearing that you fully enjoyed your experience at our hotel. From reading over your review, we saw you mentioned how great our staff was.... More

Palm Beach, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Upscale boutique hotel? ARE tYOU KIDDING?!!”
1 of 5 stars Reviewed 9 May 2013

From the pictures online, one might think that they were going to get a hip, boutique hotel experience in a city setting overlooking the Inner Harbor. Don't be fooled. The price point is okay but certainly not inexpensive, the lobby is decorated in a sort of retro style but it seems a little dated. That carries through to the guest... More

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TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
11 May 2013

jeffmargel, we want to thank you for leaving us your feedback. We are extremely disappointed to hear that you were unsatisfied with your experience at our hotel. We always try to go out of our way to ensure the experience that our guests have is beyond exceptional. We will be passing along your comments to our management team. We plan... More

Spartanburg, South Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Baltimore Spring Trip”
4 of 5 stars Reviewed 7 May 2013

We spent two very pleasant nights at the Pier 5 Hotel in Baltimore. We had a small pet and they were very accomodating. This is right on Baltimore's harbor with multiple restaurants within walking distance. There was a concert on Pier 6 one of the nights that we were staying and it was entertaining but not too loud. Parking was... More

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TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
9 May 2013

rhoustonmd, thank you for leaving us a nice review and we'd also like to thank you for staying with us during your time in Baltimore. We are extremely glad to hear that everyone, including your pet, fully enjoyed our hotel. As Summer approaches, the area around our hotel definitely becomes much more lively! The great thing about the concerts over... More

Canada
1 review
“Great Hotel”
5 of 5 stars Reviewed 6 May 2013

Just stayed at the Pier 5 Hotel for 5 nights for a business trip. The hotel is perfectly located on the harbor close to the aquarium and inner harbor. Very comfortable stay and the staff was excellent. Thanks to Billy who always had a wonderful smile each morning at the breakfast and Kevin who went out of his way to... More

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TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
7 May 2013

angela123Canada, we want to thank you for choosing to stay with us during your business trip and we'd also like to thank you for writing us an incredible review. We could not be happier hearing that you truly enjoyed your stay at our hotel. From reading over your review, we saw you mentioned some of our amazing team members. We... More

Bowie, Maryland
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Okay”
3 of 5 stars Reviewed 28 April 2013

This hotel is in a wonderful location with great views of the harbor. It's very close to the aquarium and lots of restaurants. The rooms are spacious and clean, but need updating. I found the bed to be a little uncomfortable, and the desk chair was so uncomfortable, it should be trashed. The very friendly staff made up for things... More

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TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
29 April 2013

Jenmac215, we'd like to thank you for leaving us your feedback from your most recent stay at our hotel. From reading over your review, we saw you mentioned the prime location our hotel has. We couldn't agree with you more! Being so close to the aquarium and other attractions, shops, and eateries makes our location a spectacular place for those... More

MA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great Location and Great Staff and Great for Small Children”
5 of 5 stars Reviewed 24 April 2013

We traveled with our 2 year old twins and this hotel location could not be better. There is a ramp to the lobby so great for the carriage. The valet greeted us and did not rush us as took us a while to exit the car. We checked in quickly and the valet brought all of our bags to our... More

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TheSocialStation, Public Relations Manager at Pier 5 Hotel, responded to this review
25 April 2013

SnoopyMA, we'd like to thank you for leaving us an amazing review and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We are very happy to hear that your entire family fully enjoyed their experience at our hotel. From reading over your review, we saw you mentioned some of the great... More

Weston, Massachusetts, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Pier 5 Hotel - great location”
4 of 5 stars Reviewed 18 April 2013

This hotel is a smaller, boutique hotel (which we prefer) right on the water close to the aquarium and within walking distance to Camden Yards. The decor is gaining on being a bit "out-dated modern", but it is fine. The hotel makes up for that by the friendly, helpful staff. Even my kids noted that it is a safe hotel,... More

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HarborMagicHotels, Public Relations Manager at Pier 5 Hotel, responded to this review
19 April 2013

Wendytravelstheworld, we'd like to thank you writing us a nice review and we'd also like to thank you for choosing to stay with us during your time in Baltimore. It's always great reading feedback from a happy guest. We're glad that you and your family had a wonderful time. Safety is a top priority at our hotel. In addition to... More

Philadelphia, PA
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“GREAT STAFF”
5 of 5 stars Reviewed 11 April 2013

From the moment we booked our trip and confirmed with Elizabeth, we had a good vibe.. Empress and Elizabeth were wonderful and helpful upon check in...Knowing it was our anniversary they had a bottle of champagne and a nice note awaiting our upgraded room! Having been in the Hospitality industry it was refreshing to find such a great staff throughout... More

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HarborMagicHotels, Public Relations Manager at Pier 5 Hotel, responded to this review
12 April 2013

daviddavid4, we'd like to thank you for leaving us an incredible review and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We're overjoyed to hear that you had an excellent experience while staying at our hotel. From reading over your review, we saw you mentioned our wonderful and attentive staff. We... More

 
 
Pier 5 Hotel
Pier 5 Hotel
4.0 of 5 stars 474 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Pier 5 Hotel

Also Known As:
Pier 5 Baltimore
Hotel Pier 5
Pier 5 Hotel Baltimore
Address: 711 Eastern Ave, Baltimore, MD 21202
Region: United States > Maryland > Baltimore > Inner Harbor
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotels in Baltimore
#9 Family Hotels in Baltimore
#14 Business Hotels in Baltimore
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Pier 5 Hotel
711 Eastern Ave
Baltimore, MD 21202
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